Outstanding Service You Can Count On

Design, finish, and functionality are important factors to consider when you're selecting a new faucet, but there's another key element that's often overlooked: service. Unfortunately, it can be tough to tell if a company provides great service—until it's too late. By the time you need help, you've already made an investment in the product.

At Delta Faucet Company, we have a reputation for providing outstanding customer service, and you don't have to take our word for it. Our customer solutions team has been recognized by J.D. Power for providing an outstanding customer service experience for phone support three years in a row. When you need help, you can count on us.

"Our team is passionate about Delta^® products and the people we support. When you call us, you'll find a friendly person who genuinely wants to help." 
Kate Adams, Training Manager

Our customer solutions team is here for you. If you have questions or need help at any point, our highly trained associates are ready to assist. Our team receives extensive training on our products and technologies, so they can address any questions or issues you may have. We also have a dedicated team of experts to assist with our smart technologies, including Delta^® Touch₂O^®, Touch₂O^® with Touchless^™, and VoiceIQ^® Technology Faucets.

So, whether you want help figuring out which steam system is right for you or simply need advice on maintaining your faucet, give us a call. We can help resolve your issue quickly, so you can get on with your day.

You'll also find useful information online. From product information to cleaning tips, our website provides valuable information to help you select, install, and maintain the Delta^® faucets in your home. Take a look at these online resources:

• Inspired Living Blog compiles articles on style + design, home improvement, and Delta^® innovations to help you learn and get inspired
• Product Pages provide detailed information about faucet features as well as technical documents, such as specifications and installation instructions
• Help Center includes answers to common questions, cleaning tips, installation videos, and more

"We're always improving and introducing new tools to help our customers quickly and efficiently. Being recognized by J.D. Power is a testament to our commitment to delivering an outstanding experience."
Nathan Bobay, Director, Consumer Service

You're in good hands with our team… and we're always striving to be even better. J.D. Power has been researching customer satisfaction for more than 50 years to understand what it takes to deliver an outstanding customer experience. This renowned organization has recognized the Delta Faucet Company customer solutions team for outstanding phone support three years in a row.

Companies that earn J.D. Power certification—including Delta Faucet Company—undergo a rigorous evaluation process. During onsite visits, our customer solutions team was evaluated on 20 different best practices in customer service. Recent customers were also surveyed to gain insight about their interactions with us.

This unbiased, independent evaluation not only demonstrates our performance but also provides valuable feedback that we put into action to keep improving.

You can install with confidence, knowing our warranty has you covered. Since 1954, Delta Faucet Company has been producing high-quality, innovative products for the kitchen and bath. You can feel confident putting your trust in Delta^® products because we build them to last, and we stand behind them with our Lifetime Limited Warranty for residential use. Visit deltafaucet.com/warranty for details.

When you choose Delta^® faucets, you can be certain we'll take great care of you.

"We do our best every day to exceed our customers' expectations. In 10, 20, or even 50 years, we want you to still love your Delta product and the service you received along the way."
Kate Adams, Training Manager

JDP Disclaimer: J.D. Power 2024 Certified Customer Service Program^℠ recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. Para obtener más información, visite jdpower.com/awards.

7 Ways to Get the Help You Need from Delta Faucet Company

1. Call us at 800-345-DELTA (3358)
2. Click the "Chat with an Expert" box to chat with our team
3. Contact our Tech₂O^™ Concierge at 844-923-5368 for assistance with Touch₂O^®, Touch₂O^® with Touchless^™, and VoiceIQ^® products
4. Explore articles and videos in our Help Center
5. Visit our Inspired Living Blog to learn about Delta^® products, watch installation videos, and get inspired for your next project
6. Register your product for expedited service
7. Find a Pro in your area