Rated 1 out of
5
by
David from
Magnet rusted out
The magnet at top of faucet that hose runs through has rusted out and I had to remove it. The spraying end piece no longer stays up because of it.
It’s a poor design if the magnet rusted out so easily.
Date published: 2023-12-30
Rated 4 out of
5
by
Ron55 from
No water pressure out of head
We like our new faucet, just had complete kitchen remodel completed two months ago. For some reason with the head off water pressure is great but screws the head on and we lose water pressure, plumber had head off once and it improved slightly but now it’s right back to low pressure, very frustrating
Date published: 2023-02-04
Rated 2 out of
5
by
Kev12 from
Leaking after 5 months
DEL-9197-RB-DST. I do like the faucet. It would have received a 4-5 star rating. But unfortunately it is already leaking after 5-6 months of light use. It is leaking at the connection between the spray head and hose. O-ring has no scars. Might be a bad design or something faulty. I still haven’t heard back about my warranty claim.
Date published: 2022-12-12
Rated 2 out of
5
by
LaTi from
Not the right color
Just installed this and we ordered champagne bronze but looks completely different than the photos. Very disappointed.
Date published: 2022-07-18
Rated 5 out of
5
by
MikeB from
Touch feature is great!
Just had installed in our new kitchen, look great and works great!
Date published: 2022-04-25
Rated 3 out of
5
by
Harvey from
4 Years Later, and Don't Love It!
For the price, you'd think this would be a top of the line faucet. But here we are, 4 years later struggling to get this thing tightened. It is installed with a farmhouse sink, which makes it incredibly difficult to work with. But even that aside, why is this coming loose to begin with? Most of the underneath is plastic, so it isn't wearing well. Also, the touch on/off feature seemed cool at first, but it is kind of annoying and takes quite a few batteries to work. It also stays in the "on" position unless you tap it to turn it off. If you forget, you'll just waste a lot of batteries. I wish I would have just gotten a normal pull down faucet.
Date published: 2021-11-23
Rated 1 out of
5
by
will from
faucet broke twice, start leaking, replaced parts
not happy with this faucet, as i already replace bunch of parts and cartridge's 2-3 time and still not working. really disappointment and do not recommend delta to anyone as warranty is terrible
Date published: 2021-09-22
Rated 5 out of
5
by
John M from
A useful addition to any kitchen
The Cassidy faucet goes well with our copper sink
Date published: 2021-04-19
Rated 5 out of
5
by
John M from
Good looking and useful
The faucet is a useful tool as well as good looking, it compliments the copper sink and the three other components along side of it
Date published: 2021-04-13
Rated 1 out of
5
by
Gerry47 from
No hot water pressure - worst customer service !!!
Purchased Oct. 2020. After 2 months - no hot water pressure. Agent sent me new valve; no change. Spoke to agent Justin Miles who told me that they need to send me a second valve just to make sure that the valves aren't defective and if that didn't resolve issue they would send me new faucet. Asked to speak with supervisor was told one would call. That was over three weeks ago. Received new valve; same result. Called and asked to speak to Justin Miles was told no agent by that name. Recanted my history was told that I could pay 30% and get a new faucet. Guaranteed for life seems more like extortion.
Date published: 2021-03-02
Rated 5 out of
5
by
BillA from
Great Faucet & Features
This is a great faucet with multiple spray options. Love the Venetian Bronze finish.
Date published: 2021-01-25
Rated 5 out of
5
by
Edwell from
Sink faucet
I like the faucet, great product. On the soup dispenser, it dose not fit as well as I think it should. The top is wabbly, but the bottom container is OK.
Other wise, it is a nice setup.
Date published: 2020-12-04
Rated 5 out of
5
by
clemsonceleste from
Love it!
Beautiful product. I purchased the Cassidy in oil rubbed bronze and love it. Graceful and simple all in one. It compliments the kitchen sink with my cabinets and door/handle pulls. A great decision for the kitchen.
Date published: 2020-09-24
Rated 5 out of
5
by
JMPFamily from
Love the ShieldSpray!
We bought this to replace an existing faucet and have been very pleased. It was quite expensive, but a beautiful, functional asset to our kitchen. The magnet keeps the head firmly attached, yet it is very easy to detach when needed. The hot/cold handle position are well marked. Also, I love the new ShieldSpray feature. It works as stated on the Delta website. Great poduct!
Date published: 2020-09-02
Rated 5 out of
5
by
Scott M from
Nice Kitchen Faucet
We really like the Delta 9197-RB-DST. The height of the faucet is much better than our older faucet we had replaced and works well with our 70/30 deep sink. We like the spray options and the sprayer comes out very easily and is very convenient for a quick rinse of the sinks and its high enough that you really don't need to pull the sprayer out very far to hit the whole sink area. The on/off lever on the side is great too, positioned perfectly so that you can flip it on with the back of your hand. Overall it was a nice upgrade for us and the price was reasonable for the look, quality of Delta brand, and functionality. Delta has great customer service as well so if we ever need to replace parts, I know they are there ready to send whatever you need fast.
Date published: 2020-07-06
Rated 5 out of
5
by
Ricky5 from
Fit perfect
This was easy to install and easy to use I love that you can pull it off and use it to clean the dishes and that it has great pressure it fit perfect in my sink the pressure is awesome too it makes cleaning dishes alot easier
Date published: 2020-06-06
Rated 5 out of
5
by
MelissaT2462 from
Love this faucet!
I've been using this faucet for several weeks and I love it! The design of this faucet is funtionable and beautiful all in one! It looks great in my kitchen! I enjoy the pull down feature and the sprayer. It works great for spraying dishes and cleaning out the sink. I know this faucet is gonna get a ton of use for years to to come!
Date published: 2020-06-04
Rated 4 out of
5
by
Deneka from
Makes my kitchen look nicer
I got this a few weeks ago and was really amazed at the sleekness of the faucet. My water pressure feels really nice and I love that my sprayer and faucet are all in one. I’m giving it 4 stars because I felt like the install of the product could’ve went a little smoother. This wasn’t really simple. Overall, great faucet and I definitely recommend. It makes my kitchen look up to date.
Date published: 2020-06-04
Rated 4 out of
5
by
Good looking hard instaul from
Not so easy instalation
I got this Delta product and was happy with it as soon as i seen it... beautieful... looks nice works great and my family likes the look of it.. the only problem i had was that it wasnt an easy product to put in... the instructions were a life saver a life saver but still took almost 2 hours ( lets just say that im not the worlds greatest plumber ) but after it is all said and done im really impressed with how sturdy and well working this fausit is. Love the product just wish it was easier to put in!
Date published: 2020-05-28
Rated 5 out of
5
by
Chugani75 from
Love it!!
I got this faucet and after installing , could not wait to test it out! I love that the head detaches and I can reach all parts of my sink! The water pressure is perfect also! It is just enough of a stream to not splash everywhere! I also love that it is easier to control than the old one I had. I absolutely love this new kitchen faucet and it looks so much nicer than the other one I had! Simply, AMAZING!!!!
Date published: 2020-05-27
Rated 5 out of
5
by
Karen Ko from
Delta Shield Spray
We have used the Delta ShieldSpray faucet for a week now, the faucet was pretty easy to install if you take the time to read the directions throughly. We dont have a dishwasher so I felt this SprayShield faucet would really speed up the dish washing process and it did. The theory behind SprayShield is that it powers off the mess without making a bigger mess, no water and food sprayed all over. All you have to do is undock your wand , and use one your three spray modes, ShieldSpray, stream, or regular spray it's nice having options and great not having a mess.
Date published: 2020-05-26
Rated 5 out of
5
by
Shute57 from
Perfect
I received my delta faucet the other day. I installed. Works perfect very Elegant. The sprayer is the best feature. Has alot of power and the sprayer doesn't splash all over the place the quality is excellent. The stainless steel is so easy to clean and it shines.
Date published: 2020-05-25
Rated 5 out of
5
by
Veronica74 from
Beautiful faucet
I got the Single Handle Pulldown Kitchen Faucet by Delta model no. 9197-AR-PR-DST. It is a beautiful piece that adds class to my kitchen. The buttons on the pull down faucet gives this model different features that normal pull down faucets do not have. I really like this part.
Date published: 2020-05-25
Rated 5 out of
5
by
Jm2194 from
Delta Cassidy faucet
So taking out the old faucet was the hardest part. The new one went in with ease, for under a sink. The faucet works awesome with the shield spray This is the coolest new feature because the water isn’t going all over the place. I would recommend this to any DIY person. The results are amazing and the faucet is a dream.
Date published: 2020-05-24
Rated 5 out of
5
by
Dez19 from
I love my faucet
This faucet has it all. We were impressed that we didn’t have to go to the hardware store to get anything extra. Everything we needed for installation was in the box. The design and finish of the faucet is absolutely beautiful. The one feature I really like is the ability to go from a stream of water to a spray with the touch of a button. With just a small pull the faucet turns into a hand sprayer. Overall the design of this faucet gives the sink a nice clean look without all the bulky levers and sprouts to clutter things up that I use to have. It has a nice lever to turn the water on and off and from cold to hot. I would definitely recommend this faucet.
Date published: 2020-05-22
Rated 5 out of
5
by
Apinkjellybean04 from
Class up your kitchen
This sink faucet is so nice. I like how it was very easy to install. My wife loves the spray shield. No more having water spraying all over the place. It really makes my kitchen look classy and all together now. My wife loves how it has the spray attachment that you can pull down. This faucet is worth every penny. It cleans dishes better and having a happy wife is a happy life.
Date published: 2020-05-21
Rated 5 out of
5
by
Russv3 from
Great faucet!
The delta faucet is by far the greatest faucet I have ever owned. We have had the standard traditional faucet in my home for years and it served its purpose but was definitely time for an upgrade. It was the first time I have took on a home improvement job by my self and I felt so accomplished when I was finished. It was fairly easy to set up and put in, the hardest part was taking the old faucet out. This faucet has three different settings, one is regular running water, the next is shower spray which is great for washing tough stains off of the dishes and the other spray is a thin spray. The nozzle is detachable so you can get a more spot on clean for your dishes and it’s also great for cleaning all around the sink. My fiancé was so excited when I put this faucet in! She likes that there is more space in the sink and she’s not constantly hitting the faucet with dishes. I would defiantly recommend this faucet to anyone who is in the market for a new one.
Date published: 2020-05-20
Rated 5 out of
5
by
OmarV from
This Delta faucet is the best!
This faucet upon installation in my home has changed the the overall look of my home to a more sophisticated image of what it was before, it's simple, sleek and beautiful and the functionality of it is something that homeowners SHOULD not do without!
Delta products have always had high quality standards and with every product the construct, assemble and facilitate to us consumers they meet and exceed all expectations! Thank you Delta for such wonderful products!
Date published: 2020-05-20
Rated 5 out of
5
by
estana from
Great product
I really love this faucet, it is so nice, I like the different spray settings also, it is easy to install and works really good. I recommend buying this and you won't be disappointed. The water pressure is awesome.
Date published: 2020-05-20
Rated 5 out of
5
by
shirlzzz48 from
beautiful
I am in love with this faucet. It is sleek and beautifully designed. It was easy to install and the features are amazing. I love that the spout comes out to use as a sprayer. The buttons on top of it are easy to access. Very nice product.
Date published: 2020-05-19