Rated 2 out of
5
by
Renzo C from
Works well, and then it doesn't
So I have the RP50781SS soap dispenser for my kitchen sink. Worked well for about a year and a half, then kablowey. The pump head collapsed. Unfortunately the only serviceable parts are the pump mechanism and the lock nut to hold the dispenser bottle to the sink. I am currently in search of a dealer who has the assembly available.
Date published: 2019-10-04
Rated 4 out of
5
by
Bobbi from
Soap Dispenser
We purchased this particular one because it matched the faucet we installed - in style and color. It works just fine. It is a rather short "spout", so it needs to be placed an appropriate distance over the edge of the sink.
Date published: 2019-08-11
Rated 4 out of
5
by
NicoleC from
Worked great for a few years
Bought this seven years ago with the matching pullout faucet when we redid our kitchen. Loved it and it worked great for many years. Just recently it stopped working. The pump won’t sit straight and it feels like it is going to snap and break if you try to push it down. Hoping to replace only the pump and not the whole unit. Also, can’t figure out what stainless finish we have.
Date published: 2019-06-02
Rated 3 out of
5
by
Dave from
Stopped Working
I read a number of reviews and it seems like the soap dispenser stopped working for a number of people. To be fair, mine lasted about 2 years then it got harder to pump and then it wouldn't pop back up again. I'm going to buy another and hopefully this one will last longer.
Date published: 2019-05-10
Rated 4 out of
5
by
Nony from
Update to Love this but......
☆☆☆☆☆
3 out of 5 stars.
· 3 months ago
Love this, but..........
I bought this (along with the matching pullout faucet) 6 years ago. The pump was always a little "flimsy" feeling when pushing down, but soap dispensed and it would pop back up, so I dealt with it. Now the time comes that it doesn't pop back up. My main gripe is that I can't find a replacement pump for it. Seems silly to have to buy a whole new dispenser when the rest of it is still in good condition.
Update: I meant to write this 2-1/2 months ago, but life got in the way! Delta contacted me immediately and within a week I had a new pump assembly, free of charge! Although I gave the dispenser 3 stars, their customer service is definitely 5+ stars!
Date published: 2019-04-25
Rated 2 out of
5
by
Fred from
Soap Dispenser stop springing up
It's very pretty and I love the faucet component, but the soap dispenser quickly stopped coming back up. You can pull back it up on your own, but that defeats its entire purpose.
Date published: 2019-04-23
Rated 1 out of
5
by
wynnie from
Defective again
Our dispenser, Delta RP50781, is four years old but once again it has quit pumping. Push down and it sticks. We kept it clean, replaced the mechanism once, and now the replacement is sticking and does not dispense. Part life seems to be 18 months or so. A lot of trouble to replace on a regular basis! Look for another brand. Don't buy Delta. Very poor design and cheaply made.
Date published: 2019-04-19
Rated 5 out of
5
by
Gary from
Delta soap dispenser
Just what we wanted! Got it fast.
Date published: 2019-03-24
Rated 2 out of
5
by
Rudy from
Cheap
Bought this to go with my Esque faucet and hate it. It's overly large, bulky, cheap plastic. Doesn't feel like a quality item that will last. Hard to keep water marks off of it. I'm embarrassed to have it in my newly remodeled kitchen. Got what i paid for.
Waiting for it to break.
Date published: 2019-03-11
Rated 1 out of
5
by
MrFixit from
Broken after barely used
It's pretty, but doesn't last! The pump tube broke after just a few uses, not at all what was expected
Date published: 2019-02-25
Rated 3 out of
5
by
Nony from
Love this, but..........
I bought this (along with the matching pullout faucet) 6 years ago. The pump was always a little "flimsy" feeling when pushing down, but soap dispensed and it would pop back up, so I dealt with it. Now the time comes that it doesn't pop back up. My main gripe is that I can't find a replacement pump for it. Seems silly to have to buy a whole new dispenser when the rest of it is still in good condition.
Date published: 2019-01-24
Rated 1 out of
5
by
catlp from
Soap dispenser never springs back!
The soap dispenser has never worked. It presses down once and never springs back. Very poor design. Purchased this faucet mostly because of the soap dispenser feature and now I have a big bottle of dish soap on my counter again! Not happy!
Date published: 2019-01-09
Rated 5 out of
5
by
FL Nana from
Matches my new faucet
This filled the hole left in the sink from the old hose sprayer. I got a new one handle faucet with a pull out hose that I love. This matched the hole size, the finish on faucet, and clears my counter from the old soap bottle.
Date published: 2018-10-16
Rated 3 out of
5
by
Marsha from
Delta RP50781AR
I bought the faucet and soap dispenser together a little over a year ago. I love the faucet but the soap dispenser has broken. The pump just kinda dangles now, unusable since I can"t get the replacement part.
Date published: 2018-07-07
Rated 2 out of
5
by
TOBarcelona from
Soap Dispenser No Longer Works
I noticed several months ago that the soap dispenser was not working well. At first, the pump was just difficult to push down and very little soap was dispensed. However, the valve now pushes down, but doesn't pop back up. I took the pump out and cleaned it well; however, after putting it back together, nothing works at all. I tried to match pictures of the plastic tube to Delta parts, but my tube doesn't look like the only one that is being sold as a replacement part. What are my options? I love the faucet, but really hate this soap dispenser.
Date published: 2018-06-08
Rated 2 out of
5
by
dlblade from
poorly made plastic
I bought this faucet and love the faucet but for the price it is disappointing that the soap dispenser is plastic. Mine came with a damaged area on the flat surface. looks like a flaw in the finish, very noticeable. its a shame for this price.
Date published: 2018-05-24
Rated 3 out of
5
by
mok20 from
Good faucet, bad soap dispenser.
I bought the whole faucet set in brushed nickel. The plastic housing inside the soap pump head that holds it in place broke and now is unusable. I like the faucet, but the pump is made poorly.
Date published: 2018-04-14
Rated 2 out of
5
by
SLODon from
The dispenser is getting harder to use
The soap dispenser started out okay, but soon started getting harder and harder to use. After pushing the dispenser down, it takes longer and longer to come back up. I followed the instructions and cleaned the dispenser with hot water to try to clean it out, but it hasn't helped. The dispenser when pushed down still take a long time to come back up and little soap comes out. I am not sure what to do, repair or replace? I would also like to find out how to get a soap funnel to fill the unit as mentioned in another review.
Date published: 2018-04-09
Rated 5 out of
5
by
MickeyD from
soap dispenser
I love this product-instead of dish soap- since I most often use the dishwasher, I have hand soap in it. I do suggest a funnel for filling if what you are putting in is thick-will make it easier. I love not having additional soap dispensers on the countertop.
Date published: 2018-01-13
Rated 4 out of
5
by
Psoapdispenser from
An essential tool in our kitchen
[This review was collected as part of a promotion.] The device is a huge convience and looks great.
Date published: 2018-01-10
Rated 2 out of
5
by
otbking from
Disappointed
The plastic post holding screws have snapped. This is the 2nd problem I have had with this faucet. I cannot believe list price to replace this part is $43.45. It's chrome finished plastic and the whole faucet cost under $200.00. I will either replace faucet with another brand or just remove the soap dispenser. Very unhappy with my Delta purchase and would not recommend to anyone.
Date published: 2017-11-29
Rated 3 out of
5
by
Louie49 from
Hard to fill
I was having trouble filling this with soap. The soap would back up due to bubbles and overflow. So I purchased the funnel from delta. Helps but soap still backs up into the funnel but at least you can see soap backing up and stop filling until soap recedes into the dispenser Also cannot tell when the dispenser is full. When filling I stop and put the top back in and use it as a dipstick.
Date published: 2017-11-16
Rated 5 out of
5
by
Connie from
Soap Dispenser
[This review was collected as part of a promotion.] Product arrived within a few days and in good condition. Exactly replaced the broken one. However, I did order the wrong color, but it's still ok and not much difference, so I kept.
Date published: 2017-10-28
Rated 4 out of
5
by
flash from
Dispenser performance
[This review was collected as part of a promotion.] Installed easily. Pumps a bit less soap per press than I would like, but works well.
Date published: 2017-10-26
Rated 2 out of
5
by
Steven from
Cheaply made
Looks great but won't last. Bought the combo faucet and soap dispenser. Faucet it great. Pump quit working to its full potential within the first year. Then the head snapped off.
Date published: 2017-10-25
Rated 2 out of
5
by
DianeP from
Delta soap dispenser
I've had this for almost two years. While it never functioned as well as a previous brand in another home it still worked until recently. The top part is made from plastic and it feels cheap and wobbles. It should be an easy pump/dispense action but top must be aligned and then pushed down several times to get soap. Now the unit is very difficult to use although I haven't had time to look into the problem.
Date published: 2017-09-26
Rated 3 out of
5
by
Judi from
Expensively cheap
I had this installed professionally along with a faucet. $1000. As others have stated, the plastic that the tube attached to broke. Surprised at how cheap it is.
Date published: 2017-09-19
Rated 4 out of
5
by
Joseph5412 from
Good looking product
This past week, the soap dispenser pump stopped working. It will depress but does not come back up in order to pump again. I believe the assembly must have a spring to return the handle to the up position. I attempted to find the pump assembly at Home Depot but it is not in stock and on back order(?). Have no idea if they can fulfill. What is needed is the plastic pump assembly. Does Delta have replacement parts?
Thanks,
Regards
Date published: 2017-09-15
Rated 2 out of
5
by
D1000000 from
Pump Plastic Piece Broke - Few Months?
Great Faucet however, soap dispenser broke. The plastic part in center broke.
Date published: 2017-09-07
Rated 3 out of
5
by
NicoleB from
Pump stopped working....
Have had this product for the past 5 years and always has been difficult to refill. I have to either reach under and behind the sink blindly to remove the bottle to refill or fill extremely slowly from above the counter or else an airlock causes the soap to bubble over the top creating a mess. This past week, the pump stopped working. It will depress but does not come back up in order to pump again. I attempted to find the pump assembly on Amazon but what I received was too small/short for my bottle. At this point, I think the only fix is to replace the entire pump set up.
Date published: 2017-09-06