Rated 4 out of
5
by
Mel25 from
Faucet is Great; Soap dispenser not so Great!
Love the Delta faucets in my kitchen and bathrooms. However, the soap dispenser has recently stopped working properly. Very little soap is being pumped out of the dispenser. The worst part is we had a hole cut in our granite countertop to fit this particular dispenser.
Date published: 2017-08-23
Rated 1 out of
5
by
jdsmith575 from
The faucet is great but the soap dispenser cracked and broke
The soap dispenser cracked and is now broken. This is very disappointing, as the faucet is in great condition and still looks good.
Date published: 2017-08-23
Rated 1 out of
5
by
JamesE from
Our Delta soap dispenser worked great untill the pump head cracked off. We are having trouble finding a new pump head.
The faucet works great. The broken soap dispenser is an eye sore. Our rating was excellent but dropped to poor.
Date published: 2017-08-21
Rated 5 out of
5
by
sshirlen from
Updates my kitchen
I switched from a bronze faucet and soap dispenser to this stainless one, and it looks so much better with my stainless sink. So far, it dispenses my soap well.
Date published: 2017-08-15
Rated 5 out of
5
by
James from
Looks great
[This review was collected as part of a promotion.] Works perfectly in the Kitchen
Date published: 2017-07-23
Rated 4 out of
5
by
TAMC from
I like my faucet and it works great after two years however the soap dispenser is horrible
My Delta faucet was installed in March of 2015 and has worked great ever sense. The soap dispenser worked great at first but after two years very little soap comes out to the point it almost doesn't work at all. I have always had Delta faucets without a problem but the soap dispenser needs a rework as it does not last as long as the faucet.
Date published: 2017-07-18
Rated 1 out of
5
by
Kimberly from
Pump nozzle cracked off
Overall liked this soap dispenser and faucet until the pump nozzle broke off the tubing.
Date published: 2017-07-09
Rated 3 out of
5
by
Bob7124 from
Great faucet, cheap soap dispenser
I have use Delta faucets anytime I have needed to replace a faucet in my home. I have grow comfortable with the quality and reliability of your products, until now. While the replacement kitchen faucet has worked well, the soap dispenser barely lasted a few months. The very top part broke most likely to being plastic. I have tried to find a replacement part at Lowes and Home Depot but have been unsuccessful. How can I easily get the needed part without cheeseparing the entire assembly?
Date published: 2017-07-02
Rated 1 out of
5
by
David2254 from
Soap dispencer broken spout.
We also purchased the Delta Deluca Single Handle Pull-Down Kitchen Faucet (Model #:19912-SSSD-DST) that came bundled with the RP50781 - Dispenser Assembly.
The faucet has been flawless, but the dispenser broke after a couple of years. It appears the the top snapped clean off the plastic base (leaving the screws still in place), my wife is very careful and not sure how this broke. On inspection, this is a very cheap plastic part that should be better made if it is to be sold with Delta faucets, which are typically of high quality and great design.
How can I get a replacement top spout? It seems a shame and unnecesary expense to have to replace the whole dispencer.
Many thanks
Date published: 2017-06-24
Rated 2 out of
5
by
MFrank from
Short lived
Bought this Delta soap dispenser with a matching fosset. Was very pleased until it broke in a way I cannot fix it but replace it. The inner parts that hold the screws of the mechanism itself broke off. The annoying part is not only I will have to put money into a new soap dispenser but now I have to find a solution that will match the existing fosset.
Date published: 2017-06-23
Rated 5 out of
5
by
cork from
well made
Just purchased a new home. We have delta faucets through out our home and are very satisfied.
Date published: 2017-05-29
Rated 2 out of
5
by
Rlad from
Great faucet. Soap dispenser...not so much
Like other reviewers, having problems with the soap dispenser not working after a couple of years. Tried cleaning everything completely, but still the dispenser is hard to push down, and very slow to return to its normal up position. My wife is frustrated....
Date published: 2017-03-14
Rated 1 out of
5
by
DFS2017 from
Like many others, the faucet is great but the soap dispenser sticks down
The soap dispenser started sticking after about 2 years. It will be 3 years old in July, but you can only get a single squirt out of it - the spring isn't strong enough to return it to a ready position.
We've been very happy with the faucet 19958-DST, and were originally very pleased with the soap dispenser before it started sticking.
Date published: 2017-03-12
Rated 1 out of
5
by
PJSoupy from
poor quality internals
The internals of the soap dispenser became stiff and quit pumping.
As others have noted, the quality of the soap dispenser is not equal to the high quality of the faucet.
Date published: 2017-03-04
Rated 3 out of
5
by
Canadian from
The faucet is great but soap dispenser isn't.
We bought the touch faucet and love the faucet, however the soap dispenser is broken which is so disappointing.
Date published: 2017-02-20
Rated 1 out of
5
by
philrob51 from
Poorly Designed Soap Dispenser
We have had this soap dispenser for 2 and 1/2 years. From the time that is was installed is has not worked correctly. The top would just spin around and would not stay positioned over the sink. Now it will not pump. It is like it is locked up. We have soaked it in warm water but to no avail. We have reverted to the use of a bottle of soap on the counter. We love the faucet and have always bought Delta products, but the soap dispenser is a piece of junk. Looks nice, but doesn't work. With all of the complaints, I would think that Delta would come up with a more reliable replacement.
Date published: 2017-02-18
Rated 2 out of
5
by
VCSeaton from
2d Pump Failure in 1 Yr
Purchased this as part of a 4 piece kitchen set at Lowes in Jacksonville NC and installed to replace ~13 year old Delta equipment from original home construction. ~18-24 months after installation, the plastic pump action became stiff. Despite lube attempts, it ceased working. Managed to swap it out with Lowes sales staff. 5-7 months after replacing, exactly the same series of events and the new plastic unit is useless. Using a stand alone bottle now.
Very much like the design and lines of the sink fixtures, but the critical plastic pump is unreliable.
Date published: 2017-01-29
Rated 5 out of
5
by
Azshopper from
Beautiful design
Like that the bottle is larger, more capacity. The champagne color is beautiful
Date published: 2017-01-26
Rated 2 out of
5
by
Donna437 from
Disappointed
Love the faucet, however, this soap dispenser is very cheaply made. Ours just broke after 3 years of light use. Replacing the part is very expensive. I suppose we will have to look at other brands now. Very disappointing.
Date published: 2017-01-21
Rated 2 out of
5
by
PatrickG from
Soap Dispenser
Soap dispenser came with faucet. Faucet is fantastic. The soap dispenser on the other hand does not dispense soap in any usable quantity anymore. When the dispenser is depressed it no longer returns to its proper pumping height. Inspection of the components shows that it will not rise back up after you push it down. Dispenser mount and bottle are fine. Its the internal plastic pump piston that has failed. Very frustrating and useless at this point.
Date published: 2017-01-14
Rated 5 out of
5
by
Bruce B from
Easy installation and fills from the top!
[This review was collected as part of a promotion.] We added this to our island sink and we're glad we did! Installation is very simple. I was relieved to find that the dispenser is filled from the top so
I don't have to crawl under the sink! You just have to pour very slowly, especially if the soap you choose has a very thick viscosity.
Date published: 2017-01-08
Rated 3 out of
5
by
Hdwralph from
Soap dispenser has problems
Bought this faucet at Lowes
Single Handle Pull-Out Kitchen Faucet.
Model#: 16926T-SSSD-DST. Soap dispenser broke in less than a year. Screws broke loose from the plastic
Date published: 2017-01-08
Rated 3 out of
5
by
drnoe from
Soap dispenser does not work.
Have used Delta faucets throughout this house for 24 years without a problem/part I could not easily fix myself. New Delta kitchen faucet came with
soap dispenser two years ago. Dispenser no longer pumps soap. Seems as though spring action is gone but cannot find any evidence that there was a
spring. Looking at the web site at part # RP50781, RP47888, AND RP21945, but do not know what I need.
Date published: 2017-01-01
Rated 3 out of
5
by
jrm4810 from
love the faucet but the soap dispenser is horrible,
have had this product for less then a year. when the soap dispenser was installed was hard to operate took way too much effort to get out a bit of soap and i would have to pump it six times to get a decent amount. as time went on less and less soap came out and now its stopped working completely. it seems ridiculous that i would have to spend 60 dollars for something when all i need is the little plastic pump part.
thinking about buying a cap to cover up the hole and getting a separate soap dispenser.
Delta, if you look at all these comments, we are all having the same problem either fix the design or sell just the pump.
Date published: 2016-11-25
Rated 2 out of
5
by
GaryCaveCreek from
Very unexpected cheap Delta Pumping Mechanism
Since becoming a home owner over 15 years ago I have used Delta facets in my baths and kitchens. The reason great quality and extremely long life.
Not so true with the purchase of my last Delta kitchen set. The faucet is again what i expect from Delta but the soap dispenser is cheap plastic and I mean cheap.
It has failed the spout connection has broken in several pieces due to cheap plastic.
Summary Delta you make great faucets please put the same Delta quality into the accessories.
Would not recommend any of the soap dispensers if they are the cheap plastic stick with the metal types (durable concept for price we pay).
Date published: 2016-11-01
Rated 2 out of
5
by
Ernie43 from
delta faucet great soap dispencer Junk
the Delta faucet is great, really love it but the soap dispemcer is not any good. cheap construction, pump broke. I darn sure am not going to pay $45 for a new one, I feel delta needs to step up the quality of any thing they include in a package deal,
Part No. RP50781 is no good and I can't find replacement of just the pump. I don't need the whole assembly.
Date published: 2016-10-10
Rated 1 out of
5
by
mariam from
Plastic Soap dispenser handle
I have a delta kitchen faucet and this soap dispenser for 3 years. Faucet is great. However the dispenser is made of plastic and broke easily. It is a piece that goes under stress to be pumped so naturally I expected it to made of metal and save some time for costumers not to ask for replacement.
Date published: 2016-10-05
Rated 1 out of
5
by
lizzy83 from
Just looks
This only looks nice its of poor quality the soap dispenser stops pumping breaks easily do not recommend.
Date published: 2016-09-24
Rated 5 out of
5
by
Soto664 from
Easy installation
[This review was collected as part of a promotion.] I originally purchased this soap dispenser with a touch less faucet. I love the slick look to it and when after 3 years it stopped working I had to get a second one. Is a smooth and easy installation! You can't go wrong.
Date published: 2016-09-23
Rated 3 out of
5
by
Jessica22 from
Soap dispenser failed (plastic bottle broke off)
I received my delta touch faucet as a birthday gift and I must say, best addition to my kitchen ever! Recently, my soap dispenser broke after a little over two years and i am looking for a replacement for just the plastic bottle attachment part. The price for the entire pump is too expensive. please help.
Date published: 2016-08-17