Delta®

Caja de batería, solenoide Gen 3

N.º de modelo: RP78389
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Delta®
Caja de batería, solenoide Gen 3
N.º de modelo: RP78389
Precio de lista: $29.50
Precio en línea: $23.60
Free Ground Shipping All Orders $49+
Agregar a favoritos
Busque instaladores locales de Delta®
Documentos y especificaciones
Información de instalación
Overall Height (in.) :
7 1/8
Voltaje:
0
Tipo de válvula:
NA
RESEÑAS
Rated 1 out of 5 by from Soooo frustrating Terrible battery box.
Date published: 2024-11-25
Rated 1 out of 5 by from Poor battery holder Again I’ve taped it put wedges in but batteries keep popping out. Poor workmanship.
Date published: 2024-11-04
Rated 1 out of 5 by from Battery holder compartment Obviously, Per all the same complaints this product is defective, and Delta should replace the product under the lifetime guarantee of the faucet.
Date published: 2024-07-08
Rated 1 out of 5 by from DELTA FAUCET ADDISON TOUCH KITCHEN FAUCET OIL RUBB MY WIFE AND I BOUGHT THIS FAUCET ON 6/22/2023. BEING IT WAS 406.99 PLUS TAX WE ASSUMED IT WAS A QUALITY BUILD. UNFORTUNATELY IT HAS BEEN NOTHING SHORT OF PLEASANT. THE DOUBLE AA BATTERIES CONSTANTLY SHOOT OUT AFTER THE LID POPS OFF. CHEAP PLASTIC. DO YOURSELF A FAVOR AND BUY A NORMAL FAUCET. THIS SETUP IS GARBAGE.
Date published: 2024-05-03
Rated 1 out of 5 by from Faucet is great, battery box sucks. I am a happy delta fauct customer. I have it all over my house. I have convinced friends and family to spend the extra money on delta products. This is the only negative thing i have to say is this battery box SUCKS! It keeps breaking. Couldnt i just splice the wires and hook it up to another box of a different design? BTW customer service for Delta is GREAT! They always help out and provide great service.
Date published: 2024-03-27
Rated 1 out of 5 by from Deserves a Negative -10 Rating! Have had my Delta faucet several years and as previous reviews state, the battery box was ridiculously designed! For the price of the faucet, Delta should have done the decent thing with a recall and better replacement. Instead, they excuse their inferior product with a nonsensical response of product warranty as you see reading the other reviews.
Date published: 2024-01-06
Rated 4 out of 5 by from Effective - Sort Of Since the cap pops off like a jack-in-the-box, I was skeptical that replacing the bottom would fix the issue. But it actually has. I've reinforced it with rubber bands, so that perhaps it will last longer than the first. I removed one star because I'm pretty shocked the design hasn't been improved. This is a pretty obvious failure point for faucet as a whole.
Date published: 2023-08-08
Rated 2 out of 5 by from Same issue as others I have had my faucet for a few years. The faucet is nice, but the battery holder is a pain. I too, have had to duct tape it. Sometimes it pops open with duct tape so I have had to wrap all the way around. This is very frustrating.
Date published: 2023-07-13
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Preguntas y respuestas

I cannot figure out how batteries are supposed to be "loaded" into the carrier. Prior to replacement, the water wouldn't turn on. When I replaced the batteries the water will run with a manual turn on. How do I load the batteries to get sensor activation?

Asked by: Cindy
Hi Cindy, thank you for your interest in the RP78389! The front of the battery box shows how the batteries are supposed to be installed. Please contact us directly if you have any questions or need additional assistance. Best Regards, Themar Digital Communications Specialist
Answered by: Customer Service
Date published: 2023-06-06

Is the top of the battery box sold separatelyRP78389 ?

Asked by: Annie A
Hi Annie, Thank you for your question about the Delta Faucet RP78389 Battery Box. I am sorry this information was not readily available, and I am happy to help! The top of the battery box is not available as an individual part, it is attached to the solenoid assembly. Please contact us directly if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

The top of my battery box (RP78389) keeps popping off so the batteries are not contained.  There is a wire attached to it.  Do I replace the battery box and how do I disconnect/connect the wire?  My Delta 9113T-AR-DST is 2.5 years old.

Asked by: Frustrated Delta customer
Hi Frustrated Delta customer, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-10-07

Can I leave the battery box hooked up (with batteries installed) while the electric plug is in operation?

Asked by: gsapatka
Hello gsapatka, Thank you for your question regarding Delta Faucet RP78389! We apologize that this information was not readily available to you, we are happy to assist! Yes, we recommend keeping the battery box plugged in. It will not use any battery life unless there is no power to the adapter. We appreciate your feedback and look forward to better serving you in the future. Please contact us directly with any further questions. Best regards, Kyra Digital Engagement Specialist
Answered by: Customer Service
Date published: 2024-03-28

does this come with the cap that snaps on? There is nothing in the picture or details (no details at all) indicating that it comes with both pieces.

Asked by: worried
Hi worried, Thank you for your question about the Delta Faucet RP78389. The cap with the wires would be part of the solenoid assembly for your specific faucet model. Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Does this include the top part with the wiring. That’s the part I need to replace. 

Asked by: Gil Guzman
Hi Gil, Thank you for your question about the Delta Faucet RP78389 Battery Box. I am sorry this information was not readily available, and I am happy to help! No, the cap would be included with the solenoid assembly. See the parts diagram for your faucet model for the solenoid assembly for your faucet model. Please contact us directly if you have any questions or need additional assistance. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

The cap on the battery box won’t click tight and causes faucet to not work

Asked by: Barry Ingram

The top keeps popping off my battery box . I have had and loved the faucet 5/6 years . This is a new issue. Will this part fix the problem? 

Asked by: Tonya
Hi Valued Customer, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist
Answered by: Customer Service
Date published: 2024-09-14

I think I have an Essa touch faucet. The battery holder won't stay together. I bought a plug in power source but the logic module won't accept a plug in. Can I replace the logic module with one that is compatible with the plug in power source?

Asked by: Dick

I'm confused. Is the RP78389 a replacement for the box that has the top popoff problem? If so, why are most of the comments complaining about that same issue? What am I missing here?

Asked by: gail
Hi gail, thank you for contacting Brizo Faucet Company! The RP78389 is the battery holder for our touch faucets. If the top is coming off, it may not be attached completely. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist
Answered by: Customer Service
Date published: 2023-04-13

We have an older model with a more square battery compartment. Maybe a gen 1? Will this attach to the older solenoid? It is the same model

Asked by: Kim G
Hi Kim G, Thank you for your question about the Delta Faucet RP78389. This battery box can be used with a Gen 3 or Gen 3L solenoid. Unfortunately, we don't have a replacement battery box for earlier generations. Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Did I read this correctly? There is a way to remove something from the battery box to place C batteries in it so it closes and won't keep falling apart? I've been researching a replacement for mine, just 4 years old, because of the battery box!

Asked by: NolaRick
Thank you for your question NolaRick. The RP78389 battery box accommodates either 6 AA or 6 C batteries. We would be happy to help with your battery box issue. Please contact us at 800-345-3358 or customerservice@deltafaucet.com. Best regards, Bryan
Answered by: Delta Faucet
Date published: 2024-03-28

my part is defective. Is their a life time warrantee?

Asked by: Frank Digs
Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-07-09

I have a delta faucet with the touch feature on that’s  missing the cover for the battery box. Can I get an item number to the reset the missing part? Thank you 

Asked by: Rose
Hello Customer! Thank you for your question and we are happy to help. The Delta RP78389 battery box cover is not orderable separately. We apologize for any inconvenience .With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie
Answered by: Customer Service
Date published: 2024-07-25

How do you attach the battery case?

Asked by: Irish
Hi Irish, Thanks for your question regarding RP78389! The lid is attach to a wire that is attached to the solenoid. Please feel free to contact us with any questions or for further assistance. Best Regards, Emma Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Do you sell the cap to the battery box?

Asked by: Linda
Hello Linda, Thank you for your question regarding the Delta Faucet Battery Box - Gen 3 Solenoid, model RP78389! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Unfortunately, we do not make a replaceable lid for RP78389. Please feel free to contact us with any questions or for further assistance. Thank you for being a loyal Delta Faucet customer! Best Regards, Emma Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com
Answered by: Customer Service
Date published: 2024-03-28

This battery cartridge does not hold and constantly pops off. What other options do I have? 

Asked by: WozN
Hello, Thank you for your question! We offer the EP102157 A/C adapter to do away with the need for batteries. https://www.deltafaucet.com/parts/product/EP102157.html Please reach out with further questions! Best Regards, Tim Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-06-28

I am having the same issues with the battery box and the top with the wire not staying together. Not sure if I need to replace the battery box or the top with the wire, or both?

Asked by: Backus Ortho
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