Wand Assembly-ShieldSpray in Chrome

Hello Randy! Thank you for your question and we are happy to help! The Delta RP93631 is the spray head for the Delta Single Handle Pull-Down Kitchen Faucet With Touch2O® And ShieldSpray® Technologies MODEL#: 19962TZ-SD-DST. You may refer to the photos and parts diagram linked below: https://www.deltafaucet.com/kitchen/product/19962TZ-SD-DST.html With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta customer. Best Regards, Carrie

Hi Milo, Thank you so much for contacting Delta Faucet Company! The Delta RP82234SS does not have separate instructions on how to remove and replace the wand assembly. Please follow the below information for replacing it. Fist make sure the water is in the off position at the handle and the shut off. The force your thumber onto the center of the blue clip that attaches the hose to the faucet. Once completed pull the existing wand assembly out from above the sink. After that you will need to feed the hose end through the spout and rotate it until it goes below the sink. If having trouble use the hose guide to get it through. As it makes its way out of the bottom pull the hose end and reattach it. Then reinstall the clip in between the hose end and the faucet to secure them together. Please reach out with further questions! Best Regards, Skyler Digital Communications Specialist

Hello Jim Puckett, Thank you for your question, I would be happy to help you. The sprayer assembly requires a cache aerator wrench and should have been included with this model, when installed they usually snap it on to the supply line under the counter. Please contact us back for any further questions or concerns. Best Regards, Nicole

Hi Happy customer, thank you for contacting Delta Faucet Company! We apologize for the issues you have experienced! The RP93631SS includes the hose and the wand. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi Bryan, Thanks so much for contacting Delta Faucet Company! The replacement wand assembly for model 19962-RBSD-DST is the RP82234RB which also includes the hose. Please see the following link for more information. https://www.deltafaucet.com/delta/product/RP82234RB.html?utm=delta Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi Jeff, Thanks so much for contacting Delta Faucet Company! The CHARMAINE® Wand Assembly-ShieldSpray MODEL#: RP93631SS can be purchased online or locally. Please see our Where to Buy page for help finding dealers in your area or online. https://www.deltafaucet.com/where-to-buy Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Mark B, Thank you for your question regarding our Delta Faucet RP93631SS. To replace the wand assembly on your Delta Faucet model 19962-SSSD-DST you will push the small button on the end of the hose connector while turning it counterclockwise. The wand will come off allowing you to thread on the new one. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Upon submitting, it wasn't clear how I meant "match the neck". I meant, does the diameter of the head where it meets the hose match the diameter of the faucet's terminal where the hose exits the neck, making the head and neck flush when hose is fully retracted?