Rated 4 out of
5
by
Mary from
Water won't come through handheld
Really love the product but after less than a year of use, the water will no longer come out of the hand held portion. I checked to make sure there was no blockage but still nothing comes through. Is there a repair part for this?
Date published: 2021-09-15
Rated 5 out of
5
by
Wood from
I love the settings on it, the name Delta sold me.
I purchased this shower head and I'm so happy.
Date published: 2021-05-18
Rated 1 out of
5
by
Mike 37 from
Handle has needle size leaks
Handle has needle size leaks after several months of use.
Date published: 2020-09-04
Rated 3 out of
5
by
Cilla from
adjuster knob on the handheld broke off
Like all others that posted that the adjuster knob on the handheld broke off, so did mine.
I've only had it for over 1 year.
I don't see any answers about replacement parts, only that an e-mail was sent to each person.
Please let me know how and where to get this fixed.
Date published: 2020-06-19
Rated 4 out of
5
by
Csdunlap from
Great product but broke
We’ve had it for a year or two and today it sprung a leak. Can not find a replacement part for the cupling (first piece that connects to the spout) not sure what it’s actually called
Date published: 2019-11-27
Rated 3 out of
5
by
samato1731 from
Great product but I'm on my second handle
We love Delta products however, twice the lever on the handheld wand, used to change modes has gotten stiff, harder to move, and then eventually broke off. We have soft water and no scaling so I can't imagine it's an issue with the water. Looking at the other comments I'm not the only one with this problem. I really don't like spending $300 every time it breaks. For the price of this high-end shower-head I would think they could make this part out of metal.
Date published: 2019-09-06
Rated 1 out of
5
by
Not Happy from
hardly ever used and it broke
the lever broke off it was hard to move to redirect the water, this shower head hasn't been used 100 times. I'm on this site trying to buy parts and am not having any luck.
Date published: 2019-08-21
Rated 3 out of
5
by
Tanya20 from
Great until it Broke!
We have loved this shower head for years but the on off handle has striped and I'm having a terrible time finding replacement parts.
Date published: 2019-07-06
Rated 3 out of
5
by
roy789 from
Loved it Long time But broke
I loved this for years! However the handheld setting adjuster lever broke. I have also been searching for a replacement of the handheld part but no luck:(
Date published: 2019-06-24
Rated 4 out of
5
by
Willym from
Great until it broke
I loved the shower Until the handheld setting adjuster lever broke. I have been searching for a replacement of the handheld part but just see a new expensive total head. Is there a part supply place any where?
Date published: 2019-04-30
Rated 3 out of
5
by
MichaelC from
Nice features!
I bought this to be the shower head for the Delta Porter set. I had 10x pressure before installation, so I have to figure out how to fix that... There are 5 different settings and changing to each one is simple. The pressure is not enough for the massage setting... Also, the hose is still stiff after 2 weeks of use, but continues to get more pliable using it. It may never be the slinky hose that I am use to... I give it 3 stars because of pressure and the stiff hose... This was a new jet tub/shower walls and fixtures job. Complete bath area... haven't trimmed it out yet.
Date published: 2019-04-18
Rated 2 out of
5
by
Dana from
Less than 2 years old and broken/leaks???
Our new two in one bronze shower head is less than 2 years old and has been leaking for months. Removed hose above and put on plumbers tape and it's still leaking. Searching YouTube and it looks like it is probably a cartridge seal failure. How can that be so soon?
Date published: 2019-04-14
Rated 3 out of
5
by
Kris from
In2ition shower head.
Customer service is great. Had an original In2ition shower head and the control knob broke. You sent a replacement in 2 days. Everything looks great. Only problem is the new shower head has much less pressure than our old one. Any suggestions.
Date published: 2019-03-31
Rated 1 out of
5
by
Junior02 from
Handheld constantly falls out, and no water pressure when using both the shower heads....
I've had this item for only a few days now, and the handheld shower head will not stay in the middle ring. Bump it, change the water settings, breath and it falls out.
Also, when using the larger shower head and the handheld at the same time, the water pressure comes to a dripping halt. It's fine when using one or the other, but not together. I understand having to divert water from one to two will cause a change, but it's very drastic.
Already looking for a replacement after 3 days and definitely would not recommend to consumers.
Date published: 2019-03-14
Rated 2 out of
5
by
Sara from
Setting adjuster broke
Have had this less that two years and it worked wonderful and I loved the setting up until that adjuster on the hand held part broke. Now I can’t change the settings back. Can’t figure out if I can buy just buy that shower handle part separately with out having to get the entire set up. Very disappointed
Date published: 2019-02-25
Rated 4 out of
5
by
steve from
looks and operates very well
have only had the item 2 weeks so far so good, too early to tell
Date published: 2019-02-25
Rated 1 out of
5
by
Mounaim from
cheap material
for the second time, the switch just snapped , 2 in a year
Date published: 2018-12-20
Rated 1 out of
5
by
Chad from
Water pressure issue
Shower lacks force of volume.
It’s new and I’ve installed it properly but water pressure has been significantly decreased.
I can hardly take a shower with this product.
Date published: 2018-07-11
Rated 5 out of
5
by
Brush38 from
Awesome shower
I bought a delta 2 in one shower a few months ago loved how it works until the pause button stuck. I called delta and they are sending out a new one with no hassle. Thanks delta!
Date published: 2018-06-26
Rated 5 out of
5
by
George from
Great
It works great. it does the job.
Date published: 2018-06-25
Rated 5 out of
5
by
Zach from
Great operation
I bought it a over a year and a piece broke on it. Called delta and sent a picture of and they immediately sent me a replacement. Great customer service.
Date published: 2018-06-15
Rated 5 out of
5
by
centaur1127 from
Really Pretty Showerhead
Works well and really enjoy all the 5 shower settings. Was worried that it would not match my other shower control but matches perfectly.
Date published: 2018-06-03
Rated 1 out of
5
by
ProfessionalTester from
Replaced twice!
Delta is warranty-replacing this shower for the second time. They said they only had to replace it ONCE, but their warranty does not contain this limit. Each one failed at approximately 3 years. I won't buy Delta again.
Date published: 2018-04-20
Rated 1 out of
5
by
Ash987 from
Pause button is stuck
We have had this for a few months and loved it at first. I loved the pause button for when I had to wash the dogs in the tub, well now it is stuck on pause and want part won't work at all so I can't even use it. Very upset by this product.
Date published: 2018-02-05
Rated 1 out of
5
by
Coco1 from
Not durable
Got this as a gift. One plastic part broke a couple of months after I'd been using it and the diverter lever on handheld broke a few days ago. This thing does not last. Now I know only heavier metal shower heads last as I'd never had this problem before.
Date published: 2018-02-02
Rated 4 out of
5
by
tipper from
durability
Some parts should be metal for more durability
I understand that plastic saves everyone and make products affordable, however the part that broke was the diverter lever on the hand held. I don't understand how it was cheaper to send me a whole new replacement than it would be to engineer a few more durable parts.
Date published: 2017-12-18
Rated 2 out of
5
by
Kathy5939 from
the hand held part always falls out! its plastic and never stays in place!
i will never buy plastic again! great color but does not work and the water flow is very low! its not my water pressure it is the head.
Date published: 2017-12-18
Rated 4 out of
5
by
Cisco from
Cisco
[This review was collected as part of a promotion.] Shower head works fine. It's pretty sensitive about staying in the receptacle.
Date published: 2017-12-02
Rated 4 out of
5
by
Jptorres73 from
They will stand behind their products.
Received this unit in replacement of one I purchased couple of years ago. Unit was working great and as described but for some reason had a part start leaving and noticed it was cracked. Called Delta and no issues no questions asked had it replaced. If that is not great customer service I don't know what is. Great product!!
Date published: 2017-07-29
Rated 5 out of
5
by
Fran82 from
This product is very versatile and useful.
This product is one of the best we have ever used for our shower. No complaints
Date published: 2017-07-05