Rated 1 out of
5
by
Bigwave55 from
Unreliable
My solenoid is again not working. This problem has occurred once before. I don't think this system is reliable, and once it is out of warranty, you are on your own. My recommendation-don't buy
Date published: 2024-07-13
Rated 3 out of
5
by
JackBnimble from
Good Faucet but Longevity issue
Our faucet was purchased in 2021 and it has been great. It was easy to install. There are some issues training your brain how to work it, but overall it has been great. I have seen reviews talking about it turning on/off when you adjust the temp or change the pressure. The trick is to grab it and move the handle then let go. It works perfectly if done right. I also laugh at the reviews that don't like the faucet because when you go to another house that doesn't have a touch faucet, it makes you feel a little silly because you want to just tap the faucet to turn on because it has become a habit. You just have to use your brain and remember you can only turn on YOUR faucet by touching it. It will make you feel dumb for a minute. I still have really enjoyed having this faucet.
That being said, it has finally had an issue that seem fairly frustrating and has changed it's appearance and functionality. The magnetic ring around the end faucet that helps keep it secured to the pole has rusted and basically just physically disintegrated. I feel like the workmanship of a faucet that is so expensive should hold up for more than just 3 years. Maybe they have fixed this issue but just be aware this could happen to you.
Date published: 2024-05-09
Rated 5 out of
5
by
Anonymous from
LOVE MY FAUCET
I love my new kitchen faucet It is so convenient when I'm cooking and I need to rinse my hands
Date published: 2024-03-26
Rated 5 out of
5
by
Mdv1 from
Faucet performs flawlessly
This Delta faucet exceeds my expectations. We had a touchless faucet in the past, you couldn’t drain pasta without it going on and off repeatedly. Installation was a breeze and very clean. So happy
Date published: 2024-02-07
Rated 5 out of
5
by
KRuddell from
Beautiful faucet for my client!
The finish is nice, and the touch feature is fantastic!
Date published: 2024-01-22
Rated 2 out of
5
by
Dixie97 from
Frustrating Faucet!!
We purchased this new faucet for our new kitchen renovation in July 2023. Paid extra for the Touch2O feature. I thought we would get use to the touch feature over time, but six months later, we cannot stand it! The water turns off when you touch the handle to change the temperature of the water. It shuts off when you touch the nozzle to spray the sink. If you even get close to the faucet it shuts off. Then you have to touch it 3-4 times before it will go on again. We know this is not how it is supposed to work, but it seems to only get more frustrating, not better. It was a waste of money, and we will be replacing it with a regular functioning faucet soon. The only thing we like about it is it looks very nice in our kitchen.
Date published: 2024-01-09
Rated 1 out of
5
by
Dan97 from
Too Sensitive
We purchased this faucet six months ago and had it professionally installed in the course of a home remodeling project. The slightest brush against the faucet will stop the water flow. Touch it again to restart it and accidently bush against any part of the faucet and it stops. Very frustrating. We were going to just disconnect the power source and use it as a regular faucet but learned that was not possible. Trying to change the water temperature with the faucet running also causes the flow to stop. Washing dishes in a normal sized sink we find that we brush the faucet multiple times. We are not happy with the sensitivity of the faucet especially considering the cost of the item. I would recommend staying away from this product.
Date published: 2024-01-09
Rated 5 out of
5
by
Jarb42 from
Love this faucet!
The color and style are great! Our family loves the touch feature and the different spray options. We have become so used to touching the faucet on, that we now do that everywhere we go by habit. I also love the color indicator to tell if the water is cool or hot. I’m very happy we purchased this faucet. It wipes down easily and is a perfect compliment to the other brass features in our kitchen.
Date published: 2024-01-07
Rated 5 out of
5
by
Teri from
Absolutely beautiful
Beautiful faucet, sits high up which is what I wanted
Date published: 2023-12-11
Rated 5 out of
5
by
Barb from
Perfect Faucet
I love everything about it. So easy to use, especially with messy hands. Just tap on and back off.
Date published: 2023-11-30
Rated 5 out of
5
by
Gary from
Kitchen remodel
Kitchen remodel new faucet looks and works great
Date published: 2023-11-02
Rated 4 out of
5
by
GridUser from
We are going to save SO MUCH water
I just installed this Lenta faucet with the touch technology last week, so we haven't had a whole lot of time with it. It always bothered me to touch the faucet handle with "dirty" fingers, so this is going to be great. It does take some getting used to. I can't count how many times we have turned it off at the handle instead of just touching it. In order for the faucet to know the difference between touching it on or off vs wanting to move it around, there is an ever so slight delay between touching it and it responding. That has been the hardest part of getting used to the faucet, TBH. An unexpected side-effect of having only ONE touch faucet in the house is that we try to turn our other faucets off and on by tapping them. I was't expecting that.
A couple of things I don't like are the jumble under our sink, which causes the weight to catch on things, and the fact that the head doesn't fit right in the faucet neck (see photos). The Lenta faucet is replacing a Delta Cason faucet we had for 5+ years. We never had a problem with the head not fitting right, and the weight never caught on anything. Our new sink is deeper than the old one and the "black box" for the electronics takes up a fair amount of room under the sink. So there are more things "hanging around" for the weight to catch on. If there was a way to move this box down by the battery case, that might help that situation.
All in all, we LOVE this Lenta faucet. I would definitely recommend it to a friend.
Date published: 2023-10-10
Rated 2 out of
5
by
Want my faucet to work from
Stopped working!
I recently purchased and had a professional plumber install this beautiful faucet. I've used it for 4 days. On the 5th day, I tried using it and it would not turn on. I touched it (as it is touch-sensitive) and manually and neither worked. At this point, I can not get the faucet to work. HELP!!!!
Date published: 2023-10-01
Rated 5 out of
5
by
Lynne from
Delta gold
Beautiful gold faucet, works well so far.
Date published: 2023-09-11
Rated 3 out of
5
by
john from
Could be better
I thought I would love the touch technology but honestly, it's too sensitive for me.... I guess over time i will adapt and get use to it but right now it turns off the water when using the want and washing things off. The other two things i was disappointed in was the flow rate and spray settings. Just not a lot of water comes out of this thing, and one of the spray settings is just weird and does not really serve a purpose.
Date published: 2023-08-21
Rated 2 out of
5
by
Daryl from
Nope
I really like the touch on and off feature and this is the second one of these I have owned putting it in my new house. Sadly the interior of the faucet (mine is slightly different than the one pictured, silver instead of gold etc.) started to deteriorate with flecks getting into the head and causing the stream to almost vanish. I use CLR and it gets a bit better for a while but not for very long. The gasket around where the head connects to the rest is now totally gone. I did not have this problem with the first Delta touch faucet and if it weren't so expensive to purchase and have installed I would try again
Date published: 2023-08-17
Rated 5 out of
5
by
TNGAL from
Nice
This faucet is "fancy" says my plumber.
Date published: 2023-08-10
Rated 1 out of
5
by
Mike from
Water Line Leaks - Less than a Year Old -- NO PARTS TO FIX
One of my kids noticed water in the cabinet under the sink. The small leak was coming from one of the water supply lines connected to the cartridge assembly. I have not been able to find the part to fix the issue.
Date published: 2023-08-07
Rated 3 out of
5
by
ddinsm from
Faucet great - handle awful
About a month after my install the handle came loose. While it does slide back on, it's never been tight and it easily comes off. Really need a better way to attach that side handle to the base, the spring thing wants to push it out and the screw you have to figure out how to tighten without being able to see it. Must be a better way.
Date published: 2023-07-18
Rated 5 out of
5
by
Anonymous from
Great faucet
This faucet is great. My only complaint about it is that you have to leave your faucet to the "on" position to be able to touch it to turn on. And it uses batteries. But it works great, looks great.
Date published: 2023-07-16
Rated 1 out of
5
by
Jess88 from
Leaky faucet with no water pressure.
We have had this faucet installed for about a month now and it is the worst faucet I have ever had! From day one the water pressure was terrible, I have more pressure out of the water dispenser in my fridge. After a couple short days the faucet developed a slow leak when the handle is on (leaving a permanent mark on my sink) which has made the touch feature completely useless. I wanted to like this faucet because I love the square shape and touch less features but it is absolutely terrible!!
Date published: 2023-07-11
Rated 5 out of
5
by
Anonymous from
Fine Faucet
Nice product. Color was what I was looking to match. Hands free feature works well. This is for our wet bar area.
Date published: 2023-06-25
Rated 5 out of
5
by
Dent88 from
I had a plumber install it for me. It is sturdy, and works perfectly! I can touch with the back of my hand or even my wrist when my hands are dirty from cooking. I have had it a month. My husband who didn't want it, also loves it. I highly recommend!
I love this faucet! The touch feature works great!
Date published: 2023-06-10
Rated 1 out of
5
by
Anonymous from
Faucet quality and refund hasn’t arrived after 16
First it leaked below, then the faucet dripped. I was told to flush the solenoid which I did and that stopped it for a couple days until it leaked again. I sent it back and still have not received my refund after 16 days.
Date published: 2023-05-05
Rated 3 out of
5
by
Nancy from
Dripping troubles
LOVED the faucet initially. Not even a month after installing the faucet is dripping when sensor is on.
Date published: 2023-04-26
Rated 5 out of
5
by
Heather C from
Beautiful
I love this faucet!! The champagne brass is stunning on my black stone countertop. The touch feature is the very best part. I love the ease of a quick touch anywhere on the faucet to turn it on or off. Once you get used to it you’ll want every faucet in the house with this feature. Installation was very straightforward and relatively easy; 30 minutes start to finish and I have never installed a faucet before.
Date published: 2023-01-29
Rated 5 out of
5
by
Andy from
Great Faucet
The install was a little more difficult than anticipated, but works great and the touch feature is very convenient.
Date published: 2022-12-24
Rated 5 out of
5
by
1 Bad Mother from
I love Touch20!
This is the second Touch20 faucet I've purchased. I remodeled my kitchen and replaced my original Touch20 with this one that has the matte black finish. Beautiful, elegant and easy to install. I love Touch20!
Date published: 2022-11-26
Rated 5 out of
5
by
ChristineR from
Quality Product
Looked a long time and glad I bought this one. Faucet looks classy and operates perfectly. Have had it in for a month now - works great. Took a bit of extra time and experimentation to get the touch working by using the plug-in and the battery pack. An experienced do-it-yourselfer can install with patience. Installing the faucet without the touch was super fast though - best faucet install of the 8 that we have done over the years.
Date published: 2022-11-25
Rated 5 out of
5
by
LCY from
Great Faucet for the price
Such a great faucet for the price. Easy to install
Date published: 2022-10-14