Rated 4 out of
5
by
anne23_19 from
Did she really just do that?
Installation was very easy. It looks beautiful. Runs great. And I especially like it for when your hands are dirty. You can just touch it so that you can rinse off your hands without getting the handle all dirty. One downfall is I have a cat. She tried helping me set it up and when it was all set up, she was able to turn it on. So my concern is would she turn it on during the day when I wasn’t home? Yes you can turn off this function. But when you need it. You want it on.
Date published: 2025-02-27
Rated 1 out of
5
by
Matt Thomas from
Bad durability of touch feature solenoid.
I bought the touch activated faucet for my new kitchen sink as it seemed like quite an awesome product and concept. Unfortunately, the product's engineering is not good at all with regards to the solenoid that is used to open and close the water flow with the touch technology. I bought my faucet in very late June 2024. Installed in late August. It worked for two months and stopped working completely. Of course this was at 9:30 at night with a sink of dirty dishes. I replaced the two month old batteries with brand new batteries, and went through all of the trouble shooting videos on the Delta site. Alas, still no luck and and so I had to remove that portion of the faucet and make it a manual faucet.
I contacted Delta Customer service and told them all that I did and they told me they wanted me to do some more troubleshooting and would send me the links to these. In addition they wanted me to take the solenoid filter off and solenoid partially apart to clean it. THE FAUCET IS ONLY TWO MONTHS OLD AND WAS INSTALLED BY A MASTER PLUMBER. What device should require this much maintenance?
I went through all of the troubleshooting and cleaning the solenoid and still no joy. It makes a noise but doesn't open up flow of water.
I called the customer service back and they wanted a copy of my purchase receipt. They also wanted a copy of the part information on the solenoid. I sent them all they requested. They have never followed up by phone or email. I have never received a replacement solenoid.
I will call again tomorrow, but given my experience so far it doesn't sound like I will ever get a working touch faucet. It seems the goal is to just string you out until you give up.
In summary, touch technology needs some improvement and better durability. A warranty for an item is only good as the company that backs it. Unfortunately, I though delta was a better company than what I have experienced so far. It seems the goal of customer service is not to help, but to string you along until you give up on a warranty claim.
P.S. I got an email from Delta asking about my experience with customer service. I spent all of the time filling it out and giving all of this feedback. Despite asking for feedback, they either don't read it or don't care and I am not sure which is worse. No one from customer service or delta has reached out to me by phone or email. I have never received a replacement part from Delta.
Date published: 2025-02-24
Rated 3 out of
5
by
kev4testing_7141 from
Mixed feelings
The Delta Essa Touchless Kitchen Pull Down Faucet is undeniably pretty with its nickel finish, which looks sleek and is easy to wipe clean. The MagnaTite Docking feature is great, the spray wand snaps back into place with a strong magnet and doesn’t droop over time. The TempSense LED light that changes color based on water temperature ( range from blue for cool, purple for warm, red for hot) is a thoughtful touch, especially for households with kids to help prevent accidental burns.
That said, I have mixed feelings about the overall design. My previous faucet had copper tubes and brass parts, while this one uses plastic tubes, which feels like a downgrade. I’d happily pay extra for higher quality materials. The Touchless feature sounds great in theory, but in practice, it wasn’t for me. It requires 6 AA batteries (included), and you can activate the water by either placing your hand near the faucet or tapping it. Unfortunately, I found it too sensitive. It would sometimes shut off midwash or turn on unexpectedly, which became frustrating. After a week, I removed the batteries and now use it as a regular faucet with the handle.
For families with kids who can’t reach the handle, or for those who don’t frequently handwash dishes, this faucet could be a great fit. However, in my household, we often handwash chinaware, and the inconsistent activation was more of an inconvenience than a benefit. 3 stars.
Date published: 2025-02-18
Rated 4 out of
5
by
olgac75_9151 from
Love my new touchless tap!
In general I am pretty happy with this product, it was my long term dream but I couldn't afford it. Now I enjoy it in full!
My husband installed it pretty quick because package included everything we needed for installation. The tap has stylish design and high quality components. I still need to figure out how sensors work, because sometimes it's super sensitive, sometimes it needs couple touches. Pull down hose doesn't really goes back itself, I have to force it a bit. Other than that everything works great. I love Delta products. My old tap was Delta as well, just basic model, and it worked perfectly around 7 years before it got some dysfunction.
Date published: 2025-02-17
Rated 4 out of
5
by
emmav144_9878 from
Nice, sleek faucet, works well so far.
Overall pleased with the faucet. Installation was not too difficult (per my husband), you do need a little bit of space under the sink for the battery pack, so if you have alot under the sink already, you may need to rearrange. Touch IQ works good, almost too good, I need to decrease the sensitivity. The sink needs to be turned on for the touch to work, for some reason I didn't think of that, but it's helpful during meal prep when going back and forth to the sink between steps and/or cleaning. Looks nice, sleek. I would recommend this faucet. Deltas lifetime warranty is nice also!
Date published: 2025-02-16
Rated 5 out of
5
by
jarrettf_7020 from
Another level!
I received a Delta Essa Touchless Kitchen Pull Down faucet to try out. I can’t wait to have a touchless faucet as the one I currently have gets a lot of wear and tear, and can get pretty grimy with kids always being filthy and touching things, so this should help :)
It comes with everything you need for hookup, including batteries. Delta hit a home run here!
Date published: 2025-02-15
Rated 3 out of
5
by
MrsHomesteader9 from
Miss the removable aerator...
Please bring back the removable aerator. This is my second Delta faucet. The quality of Delta is wonderful. I love the look and feel of the Essa faucet. My only complaint with my Essa faucet is that I cannot take out the aerator. We have mildly hard water, with a small amount of sediment. This is no problem when you can remove the aerator, which we usually do about every 2 months. We have had the Essa faucet 3 months and have had to remove the head nearly ever day to "tap" it out (nothing comes out, it just loosens the sediment temporarily) and have soaked it in 50/50 water & vinegar 2x. But it quickly plugs back up and we have terrible water pressure. The sediment is caught between the two aerators... If only I could just remove the one aerator and effectively flush it out! I would be a very happy person.
Date published: 2024-11-12
Rated 2 out of
5
by
Bobanda from
Disposable
This was a good faucet when first installed. It only lasted a year and a half. Garbage product. For the price, it should last longer than the disposable Home Depot $50 faucets. But no, it does not. I have to purchase a $60 part to get it working. So, avoid this, unless you’re ok with spending $60 evrey 18 months😒
Date published: 2023-11-22
Rated 4 out of
5
by
Kammie from
Modern faucet great design… leaking in 6 months
I had this faucet installed less than 6 months ago and got a leak. The booklet provided with the faucet was for a different model. Now I’m trying to find the part number to order the Valve Cartridge… but not even the website shows me the part. I love Delta and have many of their products in my home….and haven’t had any issues before now.
Date published: 2023-09-20
Rated 1 out of
5
by
sirisv from
Water spills all over the place
This was installed by the builder in my new home and unfortunately, whenever I open the tap, water spills all over the place on the countertop around the sink. When spoken to the builder, they replied that is how this product works. I had a Moen kitchen faucet in my earlier home, never had this issue and the water flow was much smoother. I definitely wouldn't recommend this product.
Date published: 2023-08-07
Rated 5 out of
5
by
Chet from
Looks great and great warranty
Bought this faucet a month ago it looks great in my new kitchen remodel.
Date published: 2023-03-19
Rated 5 out of
5
by
Linda G from
Beautiful design
This was suggested by our kitchen designer. Love it.
Date published: 2023-03-03
Rated 5 out of
5
by
BT14 from
Excellent Faucet
Only had this faucet installed for a week now but we love it so far.It operates very smoothly and there are no leakes.
Date published: 2023-02-27
Rated 5 out of
5
by
irret1957 from
Easy install
I had purchased a cheaper faucet of this type several years ago. We loved it, but it didn't last. I guess the "you get what you pay for" was true. This time we made the smart decision and purchased a Delta based on our past experience and how well they hold up. The install was easy and it works perfectly. Great purchase!
Date published: 2023-02-26
Rated 5 out of
5
by
Diglass11 from
spectacular Me new faucet
it is beautiful and work very good
Date published: 2023-02-22
Rated 5 out of
5
by
Jack from
Beautiful addition to our kitchen.
Faucet is beautiful and designed for easy installation. Previous faucet (different manufacturer) was much more difficult to install and remove.
Date published: 2023-02-18
Rated 5 out of
5
by
baldmancan from
Simple yet elegant!
Another great Delta product... I only by Delta
Date published: 2023-02-12
Rated 2 out of
5
by
Jack from
Frustrating installation
Installation was easy, until tried to get hot water. Could only get dribble. Customer Service diagnosed a faulty control valve. I am now waiting on replacement part.
Date published: 2023-02-11
Rated 5 out of
5
by
Johnny from
Great product.
I bought this back in December to replace my 1993 leaky kitchen faucet. I'm so happy I did.
Date published: 2023-02-11
Rated 2 out of
5
by
TxDMS from
Didn’t last 6 months
Just moved into a brand new house last summer and while I have been pleased with this faucet, the inside mechanisms are plastic and the handle is already malfunctioning. I’ve done my best to remove the handle and clean/grease the mechanism, but it is stuck and grinding with every use. The price should warrant better craftsmanship/quality.
Date published: 2023-01-29
Rated 5 out of
5
by
Janet from
Wouldn't think of getting anything else.
This is the second custom home I had built for me. Started with Moen in the house built in 2004. When the faucet broke, it was replaced with the Delta Essa and I love it. The new custom home that we just moved into has 2 of these faucets: one in the kitchen and one in the laundry room The builder was pushing Kohler but I put my foot down and insisted on the faucet(s) that I knew I loved. I'm very happy that I won that argument.
Date published: 2023-01-29
Rated 5 out of
5
by
NJUDONO from
Great faucet
Easy installation and looks great.
Date published: 2023-01-24
Rated 2 out of
5
by
Kimmy from
Odd angle
I just had this faucet installed a few days ago. It looks beautiful and has strong water pressure. I like that it has two simple options: spray or stream. The faucet head stays locked in place well. My problem is with the angle of the water flow. I have a decent size sink—16 inches front to back, much wider left to right—and yet because the water shoots forward so far, it almost hits the front edge of my sink when it’s turned on all the way. I’m finding it awkward to wash dishes. I’m disappointed, since I paid money to have this faucet installed. I’m really trying to like it, but it doesn’t feel very functional.
Date published: 2023-01-19
Rated 5 out of
5
by
MontypuppyMom from
Great quality faucet, best we’ve ever had!
I installed this faucet last evening myself (female over 60!). Easy except for small area under sink to move around. Need 2nd person to hold faucet while screwing nuts under sink. I love it! The water pressure is much higher, sprayer has regular and spray feature, and I eliminated old separate cheap sprayer, covered with matching sink hole cap. Solid, and looks really nice with brushed finish.
Date published: 2023-01-10
Rated 5 out of
5
by
Fong from
Great feature.
This faucet looks fashionable. Easy to install.
Date published: 2022-12-29
Rated 5 out of
5
by
JIM71 from
Installation Friendly
Well stated installation instructions with limited tools needed.
Date published: 2022-11-24
Rated 5 out of
5
by
dol3 from
Simplicity of Style
My new Delta faucet replaced a former Delta faucet for me. I am proud to display my new Delta for everyone to see. It is the best operating and most stunning faucet addition with a classy style and appeal that beats all the others.
Date published: 2022-11-21
Rated 5 out of
5
by
JAG21 from
Simple to operate
My Wife Loves The Function and Style
Date published: 2022-11-18
Rated 5 out of
5
by
wtesch from
greatest faucet i ever owned
wished I would have purchased it a long time ago, best faucet I ever had
Date published: 2022-11-15
Rated 5 out of
5
by
BillC71 from
Love it!!
I bought and installed it a few days ago. It really looks great and the magnetic pull down sprayer is fantastic. So much better than my original faucet with the separate sprayer and on off handle which always loosened up no matter what I did. So glad I bought this!
Date published: 2022-11-07