Rated 1 out of
5
by
RajP from
Poor Quality
The delta touch faucet is very nice, but the soap dispenser is made of very poor quality and the design is also not good. After using this moderately for a year - the plastic that holds the top piece in place broke. The soap dispenser should be designed to take this pressure on its head as its the only moving part and that being designed poorly is not that I expected.
Date published: 2014-06-02
Rated 3 out of
5
by
Peggy from
NIce design
Love that it pumps into the sink rather than some that shoot over or just run down the side
Date published: 2014-05-26
Rated 5 out of
5
by
Michael2162 from
Excellent service and replacement works great!
Soap dispenser RP50781RB was installed into our new home and would not pump more than a drop after pumping several times. With the help of Jessica from customer service I received a replacement pump which has worked perfectly for the last month. A single pump now provides enough Dawn to make our Dobie pad nice and soapy!
Please note previous review.
Michael 2162
Date published: 2014-05-21
Rated 1 out of
5
by
greghatch2 from
This soap dispenser came with the delta faucet I bought and broke within a year of installation
The top of the dispenser broke off after about 13 months of moderate usage. It is just my wife and myself at home and it broke when she was using it. This is a poor quality product to be sold by delta and I am very disappointed. I have a generic dispenser on my garage sink and it is about 5 years old.
Date published: 2014-05-13
Rated 5 out of
5
by
Carm from
Better than I expected!
I bought this about a month or so ago, along with a Delta faucet and I was pleasantly surprised. After reading some reviews, I was slightly worried. Time will tell if it holds up to my expectations.
Date published: 2014-05-12
Rated 3 out of
5
by
JustWantItToWork from
11946 - Soap Dispenser Does not work
Like many others our soap dispenser has gotten worse and worse and now just doesn't work.
I have cleaned. Soaked in hot water to get rid of soap but doesn't seem to help.
Will try and call delta tomorrow.
The faucet looks nice but is light weight plastic. Spent hundreds of dollars on this.
Date published: 2014-05-07
Rated 1 out of
5
by
EasyEd from
Soap dispenser pump will not pump
I also bought the combination Delta faucet and soap dispenser for our kitchen remodel and have experienced the same issue with the soap dispenser as so many others. The faucet has worked great but the pump quit working after a few weeks. It looks great but just froze up and would not pump the soap.
Date published: 2014-05-03
Rated 2 out of
5
by
twalk18 from
Really nice looking with the faucet, but never really worked
Same as most others, the pump only worked for a few months, then it was very sporadic....now not working at all. I've taken it apart, thoroughly cleaned all parts, reprimed the pump, but still no soap comes out. I hate to have to buy another pump because I'm not sure I'll find on the that matches the faucet. Any suggestions??
Date published: 2014-04-29
Rated 4 out of
5
by
Bryan2014 from
Need replacement due to failure of pump - RP50781SS
We have had this now for 3 plus years and after experiencing a "slow down" in the pump it finally broke. Overall very happy with the unit. Hoping for a replacement to be sent... of course I should have known that CS is not open on a Sunday :# I plan to reach out to them on Monday if they don't reach out to me first.
Also have an additional question on the single handle faucet - it tends to turn because it will not stay tight against the granite! Is there a trick or component that will allow me to tighten so it will not turn #stay snug#. Afraid of over tightening and cracking the granite.
Will follow up with another review after speaking with CS.
Date published: 2014-04-27
Rated 4 out of
5
by
LGMBS from
Good features and attractive.
This has been a great asset to my newly remodeled kitchen. Easy to use/fill.
Date published: 2014-04-25
Rated 1 out of
5
by
Hht53 from
Faucet great. Soap dispenser terrible.
One of our dispensers stopped working within six months. Very frustrating. Also, the pump action is very weak in general. (For the one still working) We chose this model based on the low profile and clean lines. It's too bad.
Date published: 2014-04-20
Rated 1 out of
5
by
Michael2162 from
Soap Dispenser doesn't work
Sounds like we have the same problem as "Techlore" our soap dispenser required 6 to 10 pumps to get 1 drop and now it doesn't work at all. We built our house two years ago and had the touch faucet installed along with the soap dispenser. The faucet is great, love being able to touch it and have it turn on or off. Soap dispenser is useless we now have to keep our Dawn bottle next to the sink.
Date published: 2014-04-18
Rated 5 out of
5
by
Texrangersfan7 from
Great soap dispenser
I love the Delta soap dispenser and have not had any problems with the one in my current home. However, I just had another one installed in a new home build and apparently the white plastic tube portion got thrown away by the install crew. I have not had any success finding a replacement for it without having to purchase an entire new dispenser unit. I wish there was a way to just replace just the plastic piece and tube. Other than that, I have been very pleased with the faucet.
Date published: 2014-04-07
Rated 5 out of
5
by
slbinok from
Handy!
We purchased this soap dispenser and the matching faucet. Both are very clean, modern and beautiful. We love them both.
Date published: 2014-03-11
Rated 4 out of
5
by
Lorrie1 from
soap dispencer
Great product. Matches the style and color of my faucet perfectly. It could give a healthier squirt of soap.
Date published: 2014-02-19
Rated 5 out of
5
by
kimmyannep from
Love it!
My husband selected this with the faucet. I wasn't sure I would like it, but he was right. This is very sturdy, and the dispenser is easy to fill.
Date published: 2014-02-15
Rated 5 out of
5
by
shewolfe1946 from
Pilar soap dispenser
NOW I have no excuse for NOT washing my hands! GREAT idea to put the dispenser right in sight
Date published: 2014-02-07
Rated 3 out of
5
by
moosecc from
Not as nice as the picture
Although the soap dispenser works fine, it is not as nice as it looks in the picture. The dispenser is klunky and flat looking. In fact I almost thought it wasn't the same one that I ordered. It's just okay.
Date published: 2014-02-03
Rated 1 out of
5
by
Sandy08 from
Love faucet but not dispenser
Dispenser is hard to squeeze and the rubber came off from sprout
Date published: 2014-02-03
Rated 1 out of
5
by
Wendy225 from
Very disappointed
I purchased this soap dispenser to replace one similar that failed to work after only 30 days. This one worked for less than 1 week. Different installers, different manufacturer, same problem! My handyman says they frequently fail to work.
The matching faucet works great and looks beautiful. Only the soap dispenser is a problem.
If you are planning a kitchen remodel, DO NOT INSTALL A SOAP DISPENSER. I cut the hole in my granite so I am stuck with it.
Date published: 2014-02-01
Rated 1 out of
5
by
Wandaz from
The faucet is good the dispenser is bad
I purchased the Linden faucet which I love, and I got the soap dispenser too. I really didn't want the dispenser but it came with the faucet. I had the soap dispenser installed, and it worked great for about 7 months, and after that the darn thing snaps. I checked the dispenser top and it's just cheap plastic which snapped off, and the hose part just slide out. Trying to find a replacement part in a store is becoming impossible. Yah $40 is too much to pay for only the pump part, and then having to pay for shipping. <Sigh> major disappointed.
Date published: 2014-01-06
Rated 5 out of
5
by
kdcomunale from
Will never regret
Easy to use. Refill from top. Great buy.
Date published: 2013-12-16
Rated 4 out of
5
by
mbscjohnp from
Spout too short
The spout needs to be lengthened. If the pot or dish is not placed directly against the side of the sink, soap is squirted on the side of the sink.
Date published: 2013-11-18
Rated 1 out of
5
by
EngineeringJohn from
Incredibly Cheap
Do not buy these soap dispensers. They materials they are made with are incredibly cheap. All cheap plastic. I bought 8 for the public bathrooms in my hotel and in 5 months I have had 4 of them break. Save your money and get something else
Date published: 2013-11-16
Rated 5 out of
5
by
DonnyO from
A simple but pleasant accessory
This soap dispenser is a simple but pleasant to have accessory. Purchasers of our homes enjoy having the soap dispenser at the kitchen sink. It also compliments a matching arching single lever kitchen faucet plus adds that little piece of bling to the kitchen.
Date published: 2013-10-30
Rated 4 out of
5
by
djkd from
Soap Dispenser RP50781
I really like Delta products, but I purchased this faucet and soap dispenser in stainless one year ago and the soap dispenser stopped working. I am disappointed that this only lasted one year and also it's made of plastic not stainless.
Date published: 2013-10-28
Rated 4 out of
5
by
Themblues from
Good product
Along with many others, I received a unit that broke down. Mine lasted over 3 years. But people, come on, there is a lifetime warranty. A 5-minute call will get a new one on the way. This unit has served me well in the time it worked. The thing is 100% plastic, so I’m not expecting miracles. However, a company the size of Delta should test their products a bit better before shipping them. This is actually the 2nd item I’ve had to get replaced. However, it is a no-hassle replacement process. I’m surprised that so many people left poor comments without contacting Delta for a free replacement. Due to this hassle-free replacement process, I will continue to buy Delta products.
Date published: 2013-10-15
Rated 1 out of
5
by
maureeny from
Cheap soap dispenser
I bought this soap dispenser to coordinate with a new Delta faucet. It is called "artic stainless" in the description. That strictly refers to the color. There is no stainless metal in the dispenser. Instead, it feels like cheap plastic. It looks good until you feel it. Light weight. This is not acceptable when you use it with new granite countertops and a high quality faucet. This one's going back.
Date published: 2013-10-11
Rated 3 out of
5
by
sistersue2 from
Great faucet / poor soap dispenser
I have the same issue with the soap dispenser as so many others. I purchased my faucet with soap dispenser for a kitchen remodel. It worked for one year but now will not pump soap. The pump is stuck in the down position. I am very happy with the faucet but apparently the soap dispenser has design flaws or is of poor quality. That is a shame since the Delta name had always been a symbol of quality.
Date published: 2013-10-07
Rated 4 out of
5
by
chilibean from
Great, sturdy soap pump - replaced grohe
This Delta soap dispenser replaced my second Grohe soap pump that failed. I have stainless faucet and it matches nicely. So far it's performing well and I'd give it five stars, but I have to see if the spring/pumping action wears out in less than 2 years like the Grohe has. No complaints right now though!
Date published: 2013-10-01