Rated 1 out of
5
by
Dillon701 from
Handles are a nightmare!
I've been using this faucet for about 2 years when all of a sudden the handle gets extremely hard to turn and now the handle just comes completely off the base. This product is poorly designed and made with a cheap plastic base.
I've been on hold with customer support for about 15 minutes, and still have about 40 people ahead of me. It sounds like the quality of the products for this brand have really gone downhill.
Date published: 2024-03-08
Rated 2 out of
5
by
Zach from
Disappointed
I have 2 of these faucets bought at the same time. One works great the other not so much. Handles turn real hard but I fixed that problem but now the bases will not latch to handle and the entire handle comes off. Disappointed in you he function of these faucets
Date published: 2024-02-06
Rated 1 out of
5
by
BobD from
Nice faucet, really crappy handles
I bought this faucet just over a year ago, it looks good but the handle design is the worst as they started to seize up and become really hard to turn. I cannot find replacement handles, this is not acceptable! Don't buy this faucet.
Date published: 2023-12-27
Rated 1 out of
5
by
Eman2112 from
Portwood Spinning Handle Base
The symptom is the faucet handle in the OFF direction-counter clockwise makes the bottom base portion rotate along with the handle. Then the entire assembly can be easily removed. How to keep the base stationary? Had this Delta less than 3 years. Cheap plastic design.
Date published: 2023-09-17
Rated 5 out of
5
by
rob1 from
nice faucet but...UPDATE
Called customer service and they sent me parts with no hassel at all. The woman was very pleasant and helpful
Date published: 2023-08-09
Rated 3 out of
5
by
rob1 from
nice faucet but.......
Love the faucet..bought it about 2 years ago from Home Depot but now the handles turn hard. I cleaned them but to no avail. The cold water handle will no longer latch to the base. Not what I expect from fairly expensive Delta product
Date published: 2023-08-09
Rated 2 out of
5
by
Dontaldad from
Faucet leaks after a few years
I like the style and finish, but the faucet started to leak after 3 years. Disappointing since I have other delta products 20+ years that are working fine.
Date published: 2023-05-13
Rated 1 out of
5
by
Delta Purchaser from
Handles turn Hard and platic base malfunctions
Bought 3 faucets 9 months ago, after replacing a previous delta model. I thought I'd give delta a second chance, but the same thing happened to our 2nd delta faucet. The handles start to turn hard causing the platic base to wear off too. This resulted in causing the handles to turn at the base. Tried cleaning the handles with vinegar and baking soda, but they still turn hard and it wont latch into the plastic base.
Date published: 2023-03-11
Rated 5 out of
5
by
Trudge6050 from
Fits perfectly
It looks great on the sink
Date published: 2023-01-26
Rated 1 out of
5
by
David from
Spout damaged
The water outlet plug up and the outlet would not unscrew. I had to drill it out so I can use my bathroom sink.
Date published: 2022-12-27
Rated 1 out of
5
by
dstraka from
Faucet Handle turns hard
Bought faucet 2 years ago noticed that the hot water side started to turn and in the same week the cold started to turn hard. Then they both started to turn at the base tried lubing the handle but still turns hard and can't find any parts for it looks like a very poor design and the reason I bought it was because of the Delta brand if it only last 2 years and I can't get parts for it then I would not call it good quality.
Date published: 2022-11-22
Rated 5 out of
5
by
Skipper from
I love it
Seems like a great product. It is a replacement for a former product that was 22 years old
Date published: 2022-05-25
Rated 2 out of
5
by
das27 from
Plastic Base Breaks easily
I have two of these faucets used in bathroom remodels. There is a plastic base piece that locks the handle base and it breaks easily, causing the handle to turn completely when trying to use the faucet. Both of these units suffered from the same issue.
Date published: 2022-03-10
Rated 5 out of
5
by
BonnetNutTightener from
FIX for LEAKY handles
This is a great faucet! Like many others, I had a leaky handle upon install too. Annoying, yes, but fixable! AND It’s a SIMPLE fix. (See page 5 of instruction manual for in depth instruction and diagram) Remove the handle by turning counterclockwise and tighten the loose bonnet nut with a wrench! Just to be safe, we tightened all handles on all the fixtures we bought.
Date published: 2022-02-06
Rated 1 out of
5
by
keith from
defective parts
Stem was missing metal plate on bottom. Delta sending part but says it will take 10 business days. That's a long time to have no bathroom faucet. Their quality control is obviously terrible.
Date published: 2021-06-18
Rated 5 out of
5
by
sdDYI from
Great Features and Price Point
Happy with the product!
Date published: 2021-04-10
Rated 4 out of
5
by
Bierers from
Love the way it looks.
Nice looking product. Easy installation.
Date published: 2021-03-26
Rated 5 out of
5
by
BobH from
Excellant Assistance In Getting My Part Registered
Ariel was a Great Rep for Delta. Was professional and efficient.
Date published: 2021-02-17
Rated 2 out of
5
by
Ted Idaho from
The drain plunger absolutely doesn’t work Some hel
The drain plunger does not work on either faucet
It does not close as it should
Some help from tech support
They suggested I use a zip tie to try and resolve the issues
I spent over $300 on two faucets for our vanity
I returned to Home Depot to look at the display model. The display model plunger is different than the actual product
The bathroom vanity sells for over $1500.00.
Give me a credit on the faucets or just buy them back.
300.00 faucets and fix it with a zip tie.
No thanks
By the way
The faucets were installed by a professional who just shook his head.
Date published: 2020-06-19
Rated 3 out of
5
by
DIYjgs from
Nice look & finish - But Installation Issues
Just installed, haven't used yet. I little more detail on installation would help. Also a supplied connection to the gasket
Date published: 2020-05-26
Rated 2 out of
5
by
Patti from
Stopper lift rod terrible design
Lift rod pulls out at an angle and hits my backsplash and then my wall
Date published: 2020-05-08
Rated 5 out of
5
by
NBOB 59 from
Great faucet with complications
I bought two of Delta Portwood 8" faucets. They look great and work great. I highly recommend this faucet. The complicating factor was that when we tried to install them, the stopper in the sink that came with my 2 Delta Portwood faucets were different. One matched the brushed nickel look of the Portwood faucet. The other was considerably different - very dark. I took the dark version back to the store and just thought it was a mistake from the factory line. I ended up having to go through 3 more boxes to find one that matched the correct finish. I would encourage anyone purchasing to examine the stopper coloring.
Date published: 2020-04-20
Rated 5 out of
5
by
AtulL from
It has great features, and works great.
I bought the Delta faucet this month and am very happy at my decision.
Date published: 2020-03-13
Rated 1 out of
5
by
wfcCA from
Ported bathroom sink faucet 35770LF
I recently purchased a Delta Portwood faucet 3577OLF. After installation when I turned the faucet on I had major leaks from the quick connect assembly. What a disappointment to have this happen after spending time with the installation. (I am a senior citizen). Other people have the same problem with your quick connect assembly
Date published: 2020-03-08
Rated 3 out of
5
by
Kenneth from
Very poor drain stopper
The drain stopper doesn't work sink will not hold water. look on reviews and you will find many complaints about this issue. Your customer is no help he would not listen to my complaint..
Date published: 2020-02-08
Rated 1 out of
5
by
budgethomemn from
Leaks at quick connect. Bought 7. 6 Leaked
I am a general contractor. I had my plumber with 40 years experience install 2 of these in a double sink for my customer. We had to buy 7 to get one to work. The other 6 leaked profusely from the quick connect hose assembly whenever the faucet was in operation (2/3 of the water made it into the basin, the other 1/3 sprays out the quick connect fitting and onto the interior of the customer's brand new vanity). I'm still working with Delta service to get me parts to get the second one to work without causing additional property damage. In the meantime, my customer is making due with one faucet in their otherwise fantastic bathroom remodel. I'll definitely be thinking twice about allowing my customers to choose Delta products in the future. This is a serious manufacturing flaw.
Date published: 2020-01-15
Rated 1 out of
5
by
Wizard from
Quick Hose Assembly is poorly designed
The faucet looks great but the quick connect assembly keeps slipping off the main post and leaking. Searched everywhere for RP93980 but can not locate on the delta website or on line without paying as much as the entire faucet package was.
Date published: 2019-08-10
Rated 5 out of
5
by
iggy from
love the look and style
looks beautiful and stylish
Date published: 2019-07-24
Rated 5 out of
5
by
turtle from
Works Great !!!!
I brought this faucet to replace another from Pfister and I couldn't be happier. The flow of water is strong and consistent. Easy to install and the design looks sharp.
Date published: 2019-07-05
Rated 4 out of
5
by
lingc from
Nice design
I purchased and when my contractor was installing the part that fits into the sink drain was damaged and was unusable but because the Home Depot salesman encouraged me to register my faucet set, I did, and the process to get a replacement part was very easy. I had the new part in a few days and all is well. So far I am very pleased with the faucet set.
Date published: 2019-02-03