Llave para cocina extensible de una manija con dispensador de jabón y tecnología ShieldSpray® en acero inoxidable SpotShield

Hi Valued Customer, Thank you for your question regarding our Delta Faucet 19957Z-SPSD-DST. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. We have reached out to you directly by email to further assist you. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com (800) 345-3358 customerservice@deltafaucet.com

Hello Buck, Thank you for contacting us, I would be happy to help you. The issue your experiencing with our Delta 19957Z-SPSD-DST hot supply could be caused by the hot water heater. We recommend turning the hot water heater down to 120 or lower, If this does not fix the issue we then would ask you to flush. To flush the unit, we recommend the following: Start with the easy stuff: Remove your aerator, wand or hose to check the flow through the unit without that part installed. If the flow is good, the piece you’ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside of a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Please contact us back if you have any questions or need further assistance. Best Regards, Nicole

Hi Jeff! Thank you for your question and we are happy to help. The Delta 19957Z-SPSD-DST soap dispenser may be purchased separately and is RP50781SP. With any further questions or concerns, please do not hesitate to reach out to us again. Best Regards, Carrie

Hi Readi Kilowatt, thank you for contacting Delta Faucet Company! To fill the soap dispenser, lift the head and pump assembly out of the bottle and pour not more than 8 oz. into the bottle. DO NOT remove the bottle each time as this weakens the neck. Pull the pump and head assembly out occasionally to soak and pump warm water through the pump to remove soap buildup. Note: Initially it may take up to 12 pumps to bring soap to the pump tip. https://media.deltafaucet.com/MandI/106557%20Rev%20C.pdf We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi Elizabeth! Thank you for your question! Yes, given the measurement you provided it should fit just fine. Best Regards, Tim

Hi Lee M, Thank you for contacting Delta Faucet Company! We will need more information to better assist you. Please watch out for an email from customerservice@deltafaucet.com. Best Regards, Nicole Digital Communications Specialist

Hi Lisa, Thanks so much for contacting Delta Faucet Company! The VALDOSTA® Pull-Down Kitchen Faucet MODEL#: 19957Z-SPSD-DST is still currently being manufactured. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hello Valued Customer, Thank you for contacting Peerless Faucet Company! Our 19957Z-SPSD-DST uses RP73000 cartridge assembly. For more parts information and where to buy, please refer to the links below! Parts: https://media.deltafaucet.com/PartsDiagram/DPD-K-19957Z-SD-DST.pdf Where to Buy: https://www.deltafaucet.com/where-to-buy We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi DrZark, Thanks so much for contacting Delta Faucet Company! The VALDOSTA® Pull-Down Kitchen Faucet MODEL#: 19957Z-SPSD-DST uses the TRINSIC® DIAMOND™ Valve MODEL#: RP73000. Parts can be purchased online or locally. Please see our Where to Buy page for help finding dealers in your area or online. https://www.deltafaucet.com/where-to-buy Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hello Brent, Thank you for contacting us. I apologize for any issue you are experiencing with your Delta Faucet model 19957Z-SPSD-DST Single Handle Pull-Down Kitchen Faucet With Soap Dispenser wand assembly And ShieldSpray® Technology and I am happy to help you. The Delta Faucet part RP93637SP Wand Assembly-ShieldSpray can be purchased online, locally, or over the phone. Please see our Where to Buy page for help finding dealers in your area or online. Please contact us directly via email as we would like to resolve this matter for you at this time. Best Regards, Skyler

Hi susan, Thank you for your question about the Delta Faucet model 19957Z-SPSD-DST. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help! This faucet has a maximum flow rate of 1.8 gallons per minute. If the flow is reduced, we recommend securing the sprayer hose, unscrewing the spray head from the hose, and cleaning any trapped debris from the screen inside the sprayer. Please contact us directly for assistance or if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi angela, Thanks so much for contacting Delta Faucet Company! This model only features a flow rate of 1.8gpm. You may wish to close the shut-off valves under the sink slightly to restrict the amount of water allowed to the faucet if the water is splashing or making noise. We apologize for any inconvenience this may have caused. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hi DeRoma, thank you for contacting Delta Faucet Company! We apologize for the inconvenience of not having the instructions for your soap dispenser! Please refer to page 9, number 6 in the Maintenance and Installation instruction link below. https://media.deltafaucet.com/MandI/106557%20Rev%20C.pdf We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist

Hi Valued Customer, Thank you for your question regarding our Delta Faucet. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com

Hi Dee109, Thanks so much for contacting Delta Faucet Company! Our Delta soap dispensers can use liquid dish soap, liquid hand soap, alcohol based hand-sanitizer, and even typical hand lotions. Foaming soap will pump from the soap dispenser but it will not foam. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist

Hello Chito, Thanks so much for contacting Delta Faucet Company! If the Valdosta® Pull-Down Kitchen Faucet Model#: 19957Z-SPSD-DST leaks from under handle: Remove the handle and cap using the supplied wrench, ensure the bonnet nut is tight. If the leak persists, shut off the water supplies, replace the valve cartridge. When reinstalling the parts, make sure the bonnet nut is tightened securely with a wrench. If faucet leaks from the spout outlet, shut off the water supplies, replace the valve cartridge. When reinstalling the parts, make sure bonnet nut is tightened securely with a wrench. Failure to securely tighten the bonnet nut with a wrench could result in water damage. A small amount of water may run out the spout or drip for a very short period after the faucet is shut off. This is a natural occurrence caused by the long flexible hose. Do not attempt to disassemble the cartridge. There are no repairable parts inside. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi sgf3, Thanks so much for contacting Delta Faucet Company! The VALDOSTA® Pull-Down Kitchen Faucet In Spotshield Stainless MODEL#: 19957Z-SPSD-DST is available to order. Please see our Where to Buy page for help finding dealers in your area or online. https://www.deltafaucet.com/where-to-buy Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Leng, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing with your Delta Faucet Valdosta® Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray® Technology In Spotshield Stainless MODEL#: 19957Z-SPSD-DST. Here is what we can do to resolve your issue for you. If you are having a leaking issue, we would recommend flushing the faucet, wiping the puck under the cartridge, and making sure the bonnet is tight. Please see the step-by-step instructions below, these can also be found on page 5 of the M&I. https://media.deltafaucet.com/MandI/106557%20Rev%20C.pdf To flush the unit, we recommend the following: Start with the easy stuff: Check the supply lines: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply, then do this with the hot waterside. Once the flush has been done, please reconnect both water lines. Lastly, insert a small screwdriver into the slot in the button and remove it. Loosen the set screw inside the handle. Remove handle. Remove cap by rotating counterclockwise. Bonnet may be stiff due to O-ring but should rotate by hand. Remove the bonnet nut by rotating counterclockwise with a wrench. Remove the cartridge by pulling it directly back on the stem. Take a soft cloth and wipe the puck located behind the cartridge, let the cartridge soak in a 50/50 mixture of white vinegar and water for about 10 minutes before reassembling. This should fix the leak you are having, but if you find the issue remains, the cartridge would need to be replaced. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hello Anne, Thank you for your question! I am happy to help you! When the Delta 19957Z-RBSD-DST handle is in the full up right position it is 8 1/4" from the counter to the tip of the handle. Please contact us back for any further questions. Best Regards, Nicole

Hi davek, thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing! We have reached out to you directly to further assist you with this matter! We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist

Hi Chris, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Valdosta® Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray® Technology In Champagne Bronze MODEL#: 19957Z-CZSD-DST has 3 button settings, please see the spray modes below. ShieldSpray® Models Button 1 - ShieldSpray Mode Button 2 - Spray Mode Button 3 - 1.8 GPM at 60 psi Maximum Aerator Note - 3 Function Sprayer returns to position 3 when button 1 is released. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi Jeff32, Thanks so much for contacting Delta Faucet Company! Some models of the VALDOSTA® Pull-Down Kitchen Faucet MODEL#: 19957Z-RBSD-DST are not supplied with an aerator or the wrench that was supplied with the faucet is required to remove the aerator. Please refer to the maintenance and installation guide for more details. I have attached the link below. https://media.deltafaucet.com/MandI/106557%20Rev%20E.pdf Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi MichelleG, Thank you for your question about the Delta Faucet model 19957Z-RBSD-DST. A replacement spray wand is part number RP93637RB. https://www.deltafaucet.com/parts/product/RP93637RB.html Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi sjgatins, Thank you for contacting Delta Faucet. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Our Delta Faucet Delta VALDOSTA® Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray® Technology In Champagne Bronze MODEL#: 19957Z-CZSD-DST can be installed with the handle on the front side if needed. Thank you for being a loyal Delta Faucet customer. Please feel free to call, email, or message us on social if you need anything else. Best Regards, Themar Digital Communications Specialist

Hi Thomas, thank you for your interest in the 19957Z-CZSD-DST! Yes, replacing the cartridge will resolve a leak. Please contact us directly if you have any questions or need additional assistance. Best Regards, Digital Communications Specialist