Single Handle Pull-Out Kitchen Faucet in Polished Nickel

Dear Eve, Thank you for your question! The finish of the Delta Cassidy Pull-Out Kitchen 4197-AR-DST faucet is a glossy finish with icy tones. Please view the below link for more information regarding our Delta finishes. https://www.deltafaucet.com/service-parts/faq/faq-tablist-area/tabularlist/other/faq-item-14#answer-bcae231e-bdf4-49d9-aeac-b8f58ea59629 Best regards, Tanya

Thank you for your question. Delta Faucet model # 4197-RB-DST is not available as a touch model at this time. We do not have plans to make it a touch model at this time.

Hi Andimay, Thank you for your questions! It does not have MagnaTite docking, but does have tabs on the wand that slide onto slots in the hub to keep the wand stable when it is docked. The wand assembly is non-metallic, but the spout body and handle are metal. Our Chrome finish has a bright, shiny polish. Best regards, Jon

Hi Dianne, Thank you for your question! Only the top portion of the faucet where the wand assembly connects to will swivel. Best regards, Jon

Hi, Marilyn! Thank you for your question. The Delta 4197-CZ-DST faucet handle turns out/away from the faucet to turn on and give hot water. Move the handle towards you to get hot water. The minimum clearance to back splash for the faucet is 2 1/2" (64 mm). Best Regards, Rosanna

Spout Total Height: 10-11/16″ Spout Height Deck to Aerator: 7-15/16″ Read more: http://www.deltafaucet.com/kitchen/details/4197-rb-dst.html#/?tab=product-support#ixzz2xxC5ebrI

Hello Patricia, Thank you for your question. Yes, the wand/sprayer assembly of the Delta Cassidy Kitchen Pull-Out 4197-RB-DST faucet does simply pull out for use. You will then slide the wand back into the spout when finished. The weight under the counter will help with the hose when returning the wand to the spout. The button on the wand will allow you to toggle back and forth between stream and spray modes. Best regards, Tanya 4197-DSTPhoto This action will open a modal dialog.4197-DST

Hi Eileen, Thank you for your question! This faucet does swivel from sink to sink. We have two rubbed bronze finishes, Venetian Bronze, and Oil Rubbed Bronze. Venetian Bronze is dark brown with bronze markings throughout the finish. Oil Rubbed Bronze has more contrast. It is very dark brown (almost black) with bronze highlights only along the edges. Best regards, Jon

Hi Jana, Thank you for your question. Our Kitchen Sink Flange and Strainer is model number 72010. https://www.deltafaucet.com/parts-product-detail?modelNumber=72010 Best regards, Jon

Hello Johnny Appleseed! Thanks for your question. The height of the 4197-PN-DST is 10 11/16 inches and the reach into the sink is 10 1/16 inches. All the specifications can be viewed at the following link. https://media.deltafaucet.com/SpecSheet/dsp-k-4197-dst_C.pdf Please contact us directly with any further questions or concerns. Best regards, Paul

Hi Spiderman, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Cassidy™ Single Handle Pull-Out Kitchen Faucet In Polished Nickel MODEL#: 4197-PN-DST is a non-touch faucet and would not be able to be upgraded. If you purchase any of our touch faucets, the Voice IQ is manufactured for all the touch technology faucets. I have included a link below to our current touch models. https://www.deltafaucet.com/kitchen/faucets/touch-activated Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi SylvieD, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available for our Delta Faucet Cassidy™ Single Handle Pull-Out Kitchen Faucet In Arctic Stainless MODEL#: 4197-AR-DST, and I am happy to help you! Looking into this, I have found instructions to replace your RP60114. Please refer to the information below. I apologize again for any inconvenience this may cause. Please shut off the water supplies, gather your 1/8" Allen wrench, wrench, and strap wrench before we begin. 1. Please remove your handle with the 1/8" Allen wrench. There may be a button you can remove with your fingernails first. 2. Once you remove the handle, you should see the cap or sleeve assembly. Remove this with your strap wrench if you cannot remove it with your hand. 3. After the cap or sleeve has been removed, you should see a brass bonnet, please use your wrench to remove this part. 4. Your cartridge is now free to be removed. Please ensure there is no debris on the puck piece inside the valve. If there is, please grab q-tips or paper towels to clean it out. 5. You are now able to install your new cartridge. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole

Hi Beth, Thank you for your question about the Delta Faucet model 4197-AR-DST. Insert a small screwdriver into the slot in the button on the handle and remove it. Loosen the set screw inside of the handle and remove the handle. See here for more information: https://support.deltafaucet.com/s/article/Trapezoid-Cartridge-Stem-Handle-attachment-system Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist

Hi Sandra, Thanks so much for contacting Delta Faucet Company! The CASSIDY™ MODEL#: 4197-RB-DST wand assembly should sit into the spout by lining up the notches on the wand to the spaces on the spout. Our products have a Limited Lifetime Warranty that covers parts (other than electronic parts and batteries) and finishes of Delta® faucets purchased from authorized Delta sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. I have included a link below for the warranty information. https://www.deltafaucet.com/service-parts/warranty Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Boyzmom, Thank you for your question about the Delta Faucet model 4197-DST. The optional escutcheon for 8" center holes is available as RP71545 in chrome or specify finish. https://www.deltafaucet.com/parts/product/RP71545.html Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist

Hello cboudr5 , Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet CASSIDY™ Single Handle Pull-Out Kitchen Faucet MODEL#: 4197-DST spout assembly is not available separately. Thank you for being a loyal Delta customer. Please contact us back for any further questions. Best Regards, Nicole

Hi James, Thanks so much for contacting Delta Faucet Company! The CASSIDY™ MODEL#: 4197-DST mounting hardware can be tightened from under the cabinet. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hello None, Thank you for contacting Delta Faucet Company! I am sorry that this information about the Delta Faucet Single Handle Pull-Out Kitchen Faucet, model 4197-DST, was not readily available; however, I am happy to help you. The Delta Faucet Single Handle Pull-Out Kitchen Faucet, model 4197-DST, measures 10 11/16" in length. The measurements for this faucet can be found under the Support tab in the Technical Specifications file. Tech Specs Sheet – https://media.deltafaucet.com/SpecSheet/dsp-k-4197-dst_C.pdf Thank you for being a loyal Delta Faucet customer. Please contact us with any questions or for further assistance. Best Regards, Emma

Hi getty161, Thanks so much for contacting Delta Faucet Company! The CASSIDY™ Pull-Out Kitchen Faucet MODEL#: 4197-RB-DST is designed to flow at 1.8 gallons per minute. We do not offer a way to increase the flow rate. However, if you are getting less than 1.8 GPM, please check for debris between the sprayer and the hose. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hi Princessdi, Thanks so much for contacting Delta Faucet Company! The CASSIDY™ Pull-Out Kitchen Faucet (Recertified) MODEL#: 4197-AR-DST-R is currently out of stock. We are expecting more soon. https://www.deltafaucet.com/kitchen/product/4197-AR-DST-R.html Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist

Hello Terry, Thank you for your question! We apologize for the dripping you are experiencing and will be happy to help you. The Delta Faucet Cassidy™ Single Handle Pull-Out Kitchen Faucet In Chrome MODEL#: 4197-DST can be flushed to remove debris. To flush the supply line, first shut off the hot and cold-water supply. Remove the hot supply line from the shutoff valve and place the line into a bucket. Open the handle to the middle position, fully open, then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and turn on both supplies. If this does not help, please let us know. Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Leaking is typically caused by the debris. Best Regards, Kelley

Hi Elissa! Thank you for contacting us at Delta Faucet! I will be happy to help. The overall height of this Cassidy faucet is 10 1/2". Please see the following tech speech sheet for more information. https://media.deltafaucet.com/SpecSheet/dsp-k-4197-dst_C.pdf Best Regards, Tim

Hi 4197, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist

Hi Diana, Thanks so much for contacting Delta Faucet Company about, 4197-DST! The button is not available separately, the wand would need replaced. I have included a link below to the Limited Warranty. https://www.deltafaucet.com/warranty Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist

Hello designer56501, Thank you for contacting us, I would be happy to help you. Our product is a mixture of metallic and non-metallic material, Quality is very important to us and our products undergo rigorous testing to ensure high-quality performance. Non-metallic products are beneficial in that they do not rust or corrode and help prevent heat transfer. Please contact us back if you have any questions or need further assistance. Best Regards, Nicole

Hi Darnold61, Thanks so much for contacting Delta Faucet Company about 4197-RB-DST! I am sorry for any inconvenience this may have caused, the cartridge would need replaced due to the seal allowing the cartridge to fill and overflow and run down the main body. We will need more information to better assist you. Please watch out for an email from customerservice@deltafaucet.com. Best Regards, Nicole Digital Communications Specialist

Hi Sue Iseman, Thanks so much for contacting Delta Faucet Company! It is possible that a flush could resolve this issue with the Cassidy® Pull-Out Kitchen Faucet Model#: 4197-DST. To flush the supply line, first shut off the hot and cold-water supply. Remove the hot supply line from the shut-off valve and place the line into a bucket. Open the handle to the fully open middle position, and then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and repeat with the second line. If this does not help, please let us know. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist