Single Handle Pull-Down Kitchen Faucet with Touch<sub>2</sub>O® and ShieldSpray® Technologies in Lumicoat® Polished Nickel

N.º de modelo: 9197T-PN-PR-DST
Single Handle Pull-Down Kitchen Faucet with Touch<sub>2</sub>O® and ShieldSpray® Technologies in Lumicoat® Polished Nickel
N.º de modelo: 9197T-PN-PR-DST
Precio de lista: $1,14750
CARACTERÍSTICAS DEL PRODUCTO
Tóquela para que se abra. Tóquela para que se cierre. Ya sea que tenga las manos ocupadas o los 10 dedos sucios, la tecnología Touch2O® de Delta® ayuda a mantener la limpieza de su llave para cocina, incluso cuando tiene las manos sucias. Un simple toque en cualquier parte del tubo de salida o de la manija con la muñeca o el brazo activa el flujo de agua a la temperatura establecida según el ajuste de la manija. La luz de LED TempSense™ de Delta cambia de color para indicarle la temperatura del agua y descartar cualquier sorpresa o incomodidad posibles. Las llaves para lavabo de cocina con orificios rociadores Touch-Clean® le permiten limpiar con facilidad la acumulación de calcio y cal con solo deslizar el dedo. La tecnología ShieldSpray® de Delta® limpia con precisión láser y, a su vez, evita el desorden y las salpicaduras. Un chorro concentrado quita con potencia los restos difíciles de comida y, a la vez, un innovador escudo de agua contiene las salpicaduras y elimina el desorden. De esta manera, usted pasará menos tiempo remojando, fregando y cambiándose de camisa. Los acabados Lumicoat™ de Delta® se limpian sin necesidad de limpiadores o sustancias químicas, y está garantizado que resisten las marcas de agua y la acumulación de minerales. La superficie ultralisa repele los líquidos, resiste las manchas de agua y se mantiene limpia por más tiempo, para que su llave conserve su belleza. Las llaves para cocina con tecnología de sellado DIAMOND™ Seal de Delta® funcionan como si fueran nuevas de por vida porque cuentan con un diseño patentado gracias al cual se reducen los puntos de fuga, la instalación es más sencilla y duran el doble que el estándar de la industria*. Las llaves para lavabo de cocina con orificios rociadores Touch-Clean® le permiten limpiar con facilidad la acumulación de calcio y cal con solo deslizar el dedo. Usted puede realizar la instalación con confianza, ya que tendrá la tranquilidad de saber que las llaves para cocina de Delta están respaldadas por nuestra garantía limitada de por vida. Los componentes electrónicos están respaldados por nuestra garantía para componentes electrónicos por 5 años. *Estándar de la industria basado en ASME A112.18.1 de 500,000 ciclos.
  • Con tecnología Touch2O®, con solo tocar cualquier parte de la salida de la tina o la manija se abre y se cierra el flujo de agua
  • Permite mantener la llave más limpia, porque al lavarse las manos no tiene por qué ensuciar su llave
  • La luz LED azul indica cuándo se activa el modo táctil, y la luz roja, cuándo la batería se está acabando
  • El corte automático del flujo de agua después de cuatro minutos ayuda a ahorrar agua
  • La luz de LED TempSense™ integrada indica la temperatura del agua: cambia de azul a magenta y de magenta a rojo a medida que aumenta la temperatura.
  • Requiere 6 baterías AA (incluidas) o 6 baterías C.
  • Más del 90% de los hogares usa las llaves Touch2O® 20 minutos por día o menos.
  • La tecnología Touch2O® intuitiva detecta la diferencia cuando se toca el producto y cuando se lo golpea, y así, se reducen las posibilidades de activación falsa
  • El adaptador de CA EP102157 opcional puede pedirse por separado
  • El acoplamiento MagnaTite® utiliza un potente imán integrado para colocar la varilla rociadora de la llave de manera precisa en su lugar y mantenerla allí para que permanezca acoplada cuando no está en uso, y no se cae con el tiempo
  • La tecnología ShieldSpray® soluciona el problema sin provocar problemas
  • El chorro concentrado evita el desorden y el escudo de agua innovador reduce las salpicaduras
  • Lumicoat® Finishes are guaranteed to resist water spots and mineral buildup and easily wipe clean without the need for cleaners or chemicals
  • Los suaves orificios rociadores de goma Touch-Clean® le permiten limpiar fácilmente la acumulación de calcio y cal con solo deslizar el dedo
  • Gracias a la tecnología de sellado DIAMOND™ Seal, la instalación es más fácil y la llave funciona como si fuera nueva de por vida, ya que se reducen los puntos de fuga y la duración es dos veces superior en comparación con los productos estándar de la industria.
  • Todo lo que necesita en una conveniente caja, que incluye líneas de suministro PEX InnoFlex®
  • El dispensador de jabón a juego se vende por separado (RP71543PN).
  • Instalación de 8" con 1 o 3 orificios.
  • Cubierta opcional de 10 1/4" disponible para comprar por separado (RP71545PNPR).
  • El diseño de cuello de ganso con arco elevado gira 360 grados con una manguera retráctil de 20" para una comodidad superior durante las tareas cotidianas de la cocina.
Technology and Special Features
Cumplimiento con la ADA
Libres de plomo
Uso eficiente del agua
VoiceIQ® Compatible
Documentos y especificaciones
Información de instalación
Instalación con 1 o 3 orificios de 8"
Instalación con 1 o 3 orificios de 8"
Overall Height (in.) :
16
Caudal:
1.8 gpm a 60 psi, 6.8 l/min. a 414 kPa
Tipo de válvula:
Disco cerámico

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RESEÑAS
Rated 4 out of 5 by from Looks and Function in one Love the touch feature, nice smooth lines, reduced water pressure from last faucet
Date published: 2025-03-08
Rated 1 out of 5 by from Solenoid doesn't last 2 years I bought this faucet in 2018 and the solenoid has died every year or two since. Each replacement solenoid lasts a maximum of 2 years and now Delta says they won't replace it.
Date published: 2024-07-01
Rated 1 out of 5 by from NOT A FAN!! I was excited about the On/Off Activation but in reality it is terrible. It often randomly turns off when in use. (I imagine from water splashing up and "touching" it off.) The pressure is also not good at all. Then the battery dies!
Date published: 2024-03-20
Rated 5 out of 5 by from Faucet Fixation I love my new faucet & hope it continues to perform longer than the 7 months our former Lowe’s products were lasting.
Date published: 2023-12-06
Rated 1 out of 5 by from Junk Faucet Complete failure after four years. I had several issues with this faucet: 1. it ate batteries like crazy; 2. the magnets rusted out; 3. the touch feature finally stopped working; 4. and now the mounting base and screw rod completely rusted out and broke. At this point, the faucet is useless.
Date published: 2023-11-15
Rated 1 out of 5 by from Terrible terrible terrible Multiple issues with ghosting, solenoid, etc. not worth it
Date published: 2023-11-03
Rated 4 out of 5 by from Set and Forget This kitchen faucet is the "touch" type. My husband insisted on being technologically forward, so I went ahead and purchased this. It has taken a little bit of getting used to, but, all in all, it is an adequate faucet for my daily needs. The water stream seems to come from different places on the faucet head depending on when I use it. It's not a bothersome feature, just one that leads me to ask the question, "Why?" It does work as advertised. Touching the faucet with the back of my hand or grabbing the handle turns the faucet on and off. Grabbing the faucet will not. This is pretty sophisticated engineering from my perspective, and I am very satisfied with it. The only reason that I gave this 4 stars rather than 5 is the fact that one must "set" the faucet handle in order to use the touch feature. I don't know how this can be engineered differently, and I think I would have been just as happy with this faucet if it were operated only by the handle.
Date published: 2023-10-16
Rated 4 out of 5 by from Great customer service This Cassidy faucet came with a newly remodeled home we purchased so likely a brand new faucet. After nearly 6 years, the head of the hose would not spring back into position and was just hanging. I called Cust Svc and did not have to wait long on hold. They sent me a new part that was easy to install and problem solved. About a year later, the touch feature was not working right. Sometimes touching would not turn on. We changed the batteries but still having trouble. I called Cust service again and they walked me through disconnecting the sensor box under the sink and are sending me a new one. In the meantime, I can use the sauce without it. Very happy that they were so helpful, I didn't have to wait on hold at all, and are sending free replacement parts. The 4 star is for the device having so many issues. But they make up for it by having great Cust service. and free replacement parts.
Date published: 2023-07-27
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Preguntas y respuestas

Our faucet has many issues, but the latest is... When we turn it off via the touch feature, it take about 5-30 seconds to shut off. It just Very Slowly decreases pressure until it is off. How can I fix this? (I already changed the batteries)

Asked by: Charlie
Hi, Charlie! Thank you for your question, and I am sorry to hear that you are experiencing a leak from your Delta faucet. I am happy to help you. Leaking from the faucet in the touch off mode comes from debris inside the solenoid. You may flush the solenoid by following these next steps. 1. Turn the water supply by putting your handle in the manual off position. 2. Disconnect the sprayer hose by removing the blue retaining clip. 3. Place a bucket under the male adapter coming out from the solenoid. 4. Run water into the bucket for 2-3 minutes. Debris located inside the solenoid should be flushed out after completing these steps. Please contact us back if you have any questions or need further assistance. Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2024-03-28

can you bypass the electronic operation and just do manual operation?

Asked by: karen
Thank you for your question, Karen! With the faucet running, removing the battery box lid will override the touch function, leaving the faucet to operate as a standard, manual model. If this is not possible, the Solenoid assembly below can be manually removed instead. Please contact us directly if you have any questions or need assistance. Best regards, Edward
Answered by: Delta Faucet
Date published: 2024-09-18

Can Touch 2 O Technology be added to the standard Cassidy faucet?

Asked by: Wendy
Thank you for your question, Wendy. Unfortunately, Touch2O technology cannot be added to the 9197-DST. Best regards, Jon
Answered by: DeltaFaucet3
Date published: 2017-08-15

What does red light flashing mean

Asked by: Papper
It means you must replace the battery for the faucet
Answered by: Sylvia8
Date published: 2024-03-28

The red light was blinking on my faucet and I changed the batteries but it is still blinking and has moments where a solid red light will be visible - can you help?

Asked by: Ruwe1
Hi, Ruwe! Thank you for your question, and I am sorry to hear that you are experiencing an issue with your Delta faucet. We recommend to reset the LED light wire and battery pack. To do this, disconnect the LED light wire from the solenoid. Disconnect the battery pack. Wait a full minute. While you are waiting a full minute, you can check batteries and see if they are in good condition, even try new batteries. Make sure they're all in the correct direction and tightly secured in the battery pack. After a full minute, reconnect the LED light wire into the solenoid and then reconnect the battery pack. Wait another full minute. After the full minute, you can then check your faucet and see if you are getting a blue light, if not please contact our Delta Customer Service line at (800)345-3358. We are available Monday-Friday, 7am-7pm, CST and Saturday, 8am-5pm, CST. You may also email at customerservice@deltafaucet.com. . Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2024-03-28

Where is the reset button

Asked by: Chris
Hi, Chris! Thank you for your question. The Delta 9197T-DST faucet does not have a reset button. If the faucet needs to be reset, we recommend to unplug the battery pack for a full minute. While waiting, check batteries to see if they need replaced. Reinstall batteries and plug the battery pack back in. Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2024-03-28

I jusp purchased a 9178-DST unit for my kitchen sink. What does the DST mean

Asked by: Jack
Hi, Jack! Thank you for your question and for your purchase of the Delta 9197T-DST faucet! 'DST' in the model indicates this faucet has our Diamond Seal Technology. Our patented design reduces leak points and lasts twice as long as the industry standard*&mdash;ensuring leak-free operation for the life of the faucet. Learn more about the Diamond Seal Technology here: https://www.deltafaucet.com/design-innovation/innovations/kitchen/diamond-seal-technology Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2024-03-28

Aerator part number for 9197T-RB-DST I need a new aerator

Asked by: Dave
Hi, Dave! Thank you for your question. The Delta 9197T-RB-DST Faucet sprayer assembly does not have a replaceable aerator assembly. If an aerator is needed, we recommend replacing the whole sprayer assembly. The sprayer assembly is part number RP72680RB or RP90839RB with ShieldSpray Technology Spray Setting. Here are links to the RP72680RB sprayer: https://www.deltafaucet.com/parts-product-detail?modelNumber=RP72680RB Best Regards, Rosanna
Answered by: Delta Faucet
Date published: 2024-03-28

does this faucet come with a soap dispenser

Asked by: Bailey
Hi, Bailey! Thank you for you question. The 9197T-DST faucet does not include a soap dispenser. Our Delta Soap dispensers are sold separately. You can find them here: https://www.deltafaucet.com/kitchen/accessories/soap-dispensers Best Regards, Rosanna
Answered by: DeltaFaucet11
Date published: 2024-03-28

how do you change spray nozzle filters

Asked by: Donald
Thank you for your question, Donald! This Cassidy model does not have a removable aerator that can be changed. The wand can be removed and the back can be rinsed of any debris buildup however. https://media.deltafaucet.com/PartsDiagram/DPD-K-9197T-DST_D.pdf Best regards, Edward
Answered by: Delta Faucet
Date published: 2024-03-28

Does the water shut off automatically if my cat touches it while I am at work?

Asked by: charlenech
Hi Charlenech, Thank you for your question. Should the model 9197T-AR-DST Touch20&reg; Technology faucet be activated accidentally, the automatic shut-off feature will stop the flow of water after four minutes if the water is left running with no activity. Thanks, Dave
Answered by: DeltaFaucet2
Date published: 2024-03-28

I am having this faucet (9197T-DST) installed right now by a plumber who is telling me it isn't good that I ordered it from Home Depot as it isn't as good a product as ordering it directly from a plumbing supply place (or letting him order it). True?

Asked by: MLBinleesburg
Hello MLBinleesburg, Thank you for your question. We appreciate your interest in Delta faucets. All Delta faucets feature the same quality parts, materials, and workmanship, no matter what kind of dealer sells them. Delta retail dealers usually sell faucets that include the handles in the boxes. Plumbing professionals and Delta Studio Showrooms sell faucets where the faucets and handles are packaged and sold separately (&quot;LHP&quot; models), giving the customer some additional styling choices. However, the quality of all Delta faucets is the same. Best regards, Tanya
Answered by: Delta Faucet
Date published: 2024-03-28

Is this really made of or with nickel or it simply the name of the coat? We have a physical allergy to nickel in this household and though I'm sure they would love to avoid doing dishes, I'd like to avoid them from NOT having to do dishes.

Asked by: Nickel Inquiry
Hi Nickel Inquiry, Thank you for contacting Delta Faucet. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. The Delta Faucet CASSIDY&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Lumicoat Polished Nickel MODEL#: 9197T-PN-PR-DST has a polished nickel finish. The total makeup of our products is considered proprietary. But in general, the faucet or product may contain any or all of the following:  Bronze, Brass, Zinc, Stainless Steel, Copper, Aluminum, PEX-C, Silicone, Synthetic rubber - EDPM, Santoprene, Vinyl, Nylon, Plastics, and Ceramics.  Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley
Answered by: Customer Service
Date published: 2024-03-28

I installed the faucet and everything works. However, when the water gets hot the faucet turns off. I can only get warm water at best. The light on the faucet remains blue when using.

Asked by: Jeff
Hi Jeff, Thank you for your question about the Delta Faucet model 9197T-RB-DST. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help! The Touch2O faucet will turn off after 4 minutes as a safety feature. If the water is not getting hot, there may be cross-flow caused by different water pressures between the hot and cold water supplies. Ensure that the included check valves are present and properly installed to first troubleshoot this issue. See the video here for more information: https://support.deltafaucet.com/s/article/How-to-Install-a-Delta-Kitchen-Faucet-with-Touch2O-Technology-1628025862640 Please contact us directly for further assistance or if you have any questions! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

I need the pull down with hose only. Is it available for purchase?

Asked by: Sserco
Hello Sserco, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Lumicoat Arctic Stainless MODEL#: 9197T-AR-PR-DST hose RP80522 is still currently available, please see the link below to the parts diagram. https://media.deltafaucet.com/PartsDiagram/DPD-K-9197T-DST.pdf Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

When I turn my faucet on, the light comes on but no water comes out. &nbsp;I have replaced the batteries and it still no water. &nbsp;I would like to deactivate the touch and have the faucet work manually. &nbsp;I have read removing the solenoid, how is that done? &nbsp;

Asked by: Rebecca
Hi Rebecca, Thank you for your question about the Delta Faucet model 9197T-DST Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Chrome. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Yes, the faucet can be used manually while the issue is being resolved and to help troubleshoot the cause. See here for instructions to change a touch faucet to operate manually: https://support.deltafaucet.com/s/article/Touch-Change-to-Manual Please contact us directly if you have any questions or need additional assistance. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

What is the warranty period? We purchased less than 2 years ago and the faucet came loose from the mount. Had to have it repaired and am anticipating this may happen again. &nbsp;Please advise.

Asked by: Katherine
Hi Katherine, Thanks so much for contacting Delta Faucet Company about the 9197T-CZ-PR-DST! Our warranty is, All parts (other than electronic parts and batteries) and finishes of Delta&reg; faucets purchased from authorized Delta sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. I have included a link below for the warranty information. https://www.deltafaucet.com/service-parts/warranty Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

I have a 9197T-AR-DST kitchen faucet. The light is acting erratically coming on red when the water is cold,coming on red &amp;then turning off and sometimes not coming on at all while the water is running. Batteries replaced &amp; no wires touching. Suggestions?

Asked by: Bill
Hi Bill, Thank you for contacting Delta Faucet Company! We will need more information to better assist you. Please watch out for an email from customerservice@deltafaucet.com. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

The facet is 3 months old and leaks through the nozzle when the handle is turned on and the touchless is turned off. It does not leak when the handle is off.

Asked by: LC01
Hi LAC1, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Venetian Bronze MODEL#: 9197T-RB-DST would need to be flushed, debris can cause the solenoid not to open and close properly. We would recommend flushing the unit, please see the instructions below. I would like you to keep the handle in the center full-on position, then remove the wand. Hold the hose, so it does not fall back into the faucet, then point the hose into the sink. Next, I would like you to turn the faucet on by touch for 40 seconds. Then shut the faucet off by touch and back on for another 40 seconds. Then hold the handle and move it off and then back on without letting go for another 40 seconds. Once this has been done, please re-install the wand and check for leaking. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole
Answered by: Customer Service
Date published: 2024-03-28

How long is the warranty for this product?&nbsp;

Asked by: Charles731
Hello Charles731, Thank you for your question! We are happy to help you. Delta Faucet products have a Lifetime Limited Warranty that covers parts and finishes being free of defects in material and workmanship for the original owner/purchaser. Electronic parts have a 5-Year Limited Warranty. Please feel free to contact us back for further assistance. Best Regards, Kelley
Answered by: Kelley
Date published: 2024-03-28

Do you have a power supply to replace the battery pack for the Delta Faucet Cassity 9197T-CZ-DST? If not what voltage is needed to power the Touch 2) feature?

Asked by: BobK
Hello BobK, Thanks so much for contacting Delta Faucet Company! The A/C Power Supply Model#: EP102157 can be purchased online or locally. Please see our Where to Buy page for help finding dealers in your area or online. https://www.deltafaucet.com/where-to-buy Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist
Answered by: Kelley
Date published: 2025-01-07

Hi, I have a &nbsp;9197 cassidy touch faucet, unfortunately its pull of magnetic ring has been broken. Could you please help me about where can I find and buy it.

Asked by: Hsed71

I purchased a Delta Touch2 0 Cassidy high Rise Pull Down kitchen faucet which was registered on 7/26/2020, and lately the handle falls off frequently. What should I do?

Asked by: barb
Hello Valued Customer, Thank you for contacting Delta Faucet Company! Our Cassidy faucet handle has a handle insert that fits perfectly over the stem cartridge screw. Once the handle is pushed onto the valve correctly, the set screw will tighten to the screw inside of the handle. To seea break down of this process, please refer to the link below! https://media.deltafaucet.com/MandI/103705%20Rev%20A.pdf We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist
Answered by: Delta
Date published: 2025-01-15

HOW MANY IN A MULTI PACK

Asked by: DESCO PLG

Hi my Cassidy faucet water pressure is too high - I think the flow restrictor may need replacement - can you tell me which part that represents?

Asked by: Dave
Hello Dave, Thank you for contacting us, I would be happy to help you. First I would like you to turn both hot and cold off, once fully off then rotate each one in a full rotation. This will equal out the pressure, Please contact us back if you have any questions or need further assistance.&nbsp; Best Regards,&nbsp; Nicole
Answered by: Delta7
Date published: 2024-03-28

How do you change the battery? My faucet is only six months old and won't turn on at all. There's a red line which I believe is dead battery. I didn't realize that the water won't manually turn o. With a dead battery. Is this normal?

Asked by: pauer
Hello pauer, Thank you for contacting us, I would be happy to help you. I have attached a link to the installation sheet, please see page 8 for the battery install. https://media.deltafaucet.com/MandI/106559%20Rev%20D.pdf Please contact us back if you have any questions or need further assistance.&nbsp; Best Regards,&nbsp; Nicole
Answered by: Delta7
Date published: 2024-03-28

do they make replacement nozzles for this faucet? I am looking for the nozzle with the pot scrubbing hole in the middle and the surrounding holes that don't spay and make a mess like the one that comes on my Cassidy 9197t-RB-DST

Asked by: Lilly
Hello Lilly, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet CASSIDY&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies MODEL#: 9197T-RB-DST comes with the SprayShield wand, which provides you with a stream, spray, and the sprayshield technology. Thank you for being a loyal Delta customer. Please contact us back for any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

We have just purchased a 9197-RB-DST and a 9197T-RB-DST and we find they are different in dimensions? The outlet angle of the non-touch one (about 20 degrees from vertical) is different from the outlet angle of the touch one (straight down vertically)

Asked by: Michael

Need a replacement hed for the 9197T-CZ-PR-DST

Asked by: Tanya
Hi Tanya, Thanks so much for contacting Delta Faucet Company! The Cassidy&reg; Wand Assembly MODEL#: RP90839CZPR can be purchased online or locally. Please see our Where to Buy page for help finding dealers in your area or online. https://www.deltafaucet.com/where-to-buy Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-25

I just bought this faucet. Why is it discontinued?

Asked by: Kurtpet
Hi Kurtpet, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Chrome MODEL#: 9197T-DST has been upgraded to a Lumicoat finish, the faucet is still available in the updated finish. I have included a link to more information about our Lumicoat finishes, please see the link below. https://www.deltafaucet.com/company/media-room/press-releases/primary-content-area/all-media-items/lumicoattm-finishes Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole
Answered by: Customer Service
Date published: 2024-03-28
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