Charmaine®
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Single Handle Pull-Down Kitchen Faucet with Soap Dispenser and ShieldSpray in Chrome

N.º de modelo: 19962Z-SD-DST
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Charmaine®
View Full Charmaine® Kitchen Collection
Single Handle Pull-Down Kitchen Faucet with Soap Dispenser and ShieldSpray in Chrome
N.º de modelo: 19962Z-SD-DST
Precio de lista: $32900
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Busque instaladores locales de Delta®
CARACTERÍSTICAS DEL PRODUCTO
La tecnología ShieldSpray® de Delta® limpia con precisión láser y, a su vez, evita el desorden y las salpicaduras. Un chorro concentrado quita con potencia los restos difíciles de comida y, a la vez, un innovador escudo de agua contiene las salpicaduras y elimina el desorden. De esta manera, usted pasará menos tiempo remojando, fregando y cambiándose de camisa. El acoplamiento MagnaTite® de Delta cuenta con un potente imán integrado que permite colocar la varilla de rociado de la llave en su lugar y la sostiene allí para que permanezca acoplada cuando no está en uso. Las llaves con tecnología de sellado DIAMOND™ Seal de Delta funcionan como si fueran nuevas de por vida con un diseño patentado que reduce los puntos de fuga, es menos complicado de instalar y dura el doble que el estándar de la industria*. Las llaves para cocina con orificios rociadores Touch-Clean® le permiten limpiar con facilidad la acumulación de calcio y cal con solo deslizar el dedo. Usted puede realizar la instalación con confianza, ya que tendrá la tranquilidad de saber que las llaves de Delta están respaldadas por nuestra garantía limitada de por vida. *Estándar de la industria basado en ASME A112.18.1 de 500,000 ciclos.
  • El acoplamiento MagnaTite® utiliza un potente imán integrado para colocar la varilla rociadora de la llave de manera precisa en su lugar y mantenerla allí para que permanezca acoplada cuando no está en uso, y no se cae con el tiempo
  • Los suaves orificios rociadores de goma Touch-Clean® le permiten limpiar fácilmente la acumulación de calcio y cal con solo deslizar el dedo.
  • La tecnología de sellado DIAMOND es más fácil de instalar y ayuda a su llave a funcionar como si fuera nueva toda la vida, ya que reduce los puntos de fuga y dura dos veces más que los productos estándar de la industria
  • Todo lo que necesita en una conveniente caja, que incluye líneas de suministro PEX InnoFlex
  • Incluye dispensador de jabón que hace juego
  • Se adapta a instalaciones de 8" con 1, 2, 3 o 4 orificios.
  • Incluye cubierta opcional para uso con configuraciones de montaje adicionales y aspecto integrado
  • Cumplimiento con la ADA
  • El diseño de cuello de ganso con arco elevado gira 360 grados con una manguera retráctil de 20" para una comodidad superior durante las tareas cotidianas de la cocina.
Technology and Special Features
Cumplimiento con la ADA
Libres de plomo
Tecnología de sellado Diamond Seal®
ShieldSpray®
Acoplamiento MagnaTite®
Documentos y especificaciones
Soporte para productos, repuestos y especificaciones técnicas
Ver especificaciones técnicas
Ver hoja de mantenimiento e instalación
Ver diagrama de repuestos y accesorios
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Información de instalación
Instalación de 8" con 1, 2, 3 o 4 orificios.
Altura total:
15 11/16
Voltaje:
0
Caudal:
1.8 gpm a 60 psi, 6.8 l/min. a 414 kPa
Tipo de válvula:
Disco cerámico

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RESEÑAS
Rated 3 out of 5 by from Poor design on weight I like the faucet itself, 3 different spray patterns and looks good, easy to install. However, the retractable hose weight is in my opinion, a very poor design. It is too light and hangs loose, therefore not pulling hose back in, nozzle just hangs, unless you feed hose back in. I thought about returning it, I still might do that, but for now, I modified the weight by taping it about 2" on the draw down part of hose to put weight on that part of hose so that it will pull hose in. On Moen & Kohler brands, you clamp weight, which is snug on hose.
Date published: 2024-02-29
Rated 5 out of 5 by from Works great My wife loves it. Easy to use n
Date published: 2023-02-20
Rated 5 out of 5 by from I like the looks of it.nice style! I like the way it looks on my counter.
Date published: 2023-02-14
Rated 2 out of 5 by from Sneaky Customer Support. Buyer Beware I posted a review about a defect in the faucet (handle constantly falls off) and you send an emails response with NO way for me to respond to it. When I try, I am told it is a DONTREPLY address. That tells me you do NOT want people to let you know of issues and that you have no REAL intent to fix them. Shame on Delta for that. Your email did me no good. I cannot repair the faucet. You need to supply the parts and a plumber. It should not be at my expense. I am not a plumber, nor a manufacturer, just a customer who plunked down hundreds of dollars to buy your faucet. How about your email with a return address?????
Date published: 2023-01-22
Rated 4 out of 5 by from Beautiful but ONE Major Issue We have had our beautiful Delta faucet for a year, but the handle has fallen off, at least 20 times since we bought it, and we have to keep tightening the screw that holds it into the slot where it should be staying. :(
Date published: 2023-01-22
Rated 5 out of 5 by from Better than the high priced Easy install an mechanically engineered
Date published: 2022-10-11
Rated 5 out of 5 by from Excellent Purchase Easy install no need to hire an expensive tech.
Date published: 2022-10-04
Rated 5 out of 5 by from Best Faucets out there! Our oldest Son and his family has had a 19962Z-SSSD-DST Delta faucet in their home for about 4 years now. As soon as my wife saw it in their kitchen she said to me,, "THAT, is the faucet I want when our current one goes bad. We'll, it did go bad and as of yesterday (3-20-22) we now have a brand new Delta Stainless ShieldSpray faucet! My lovely wife is ELATED to say the least. Our (Youngest) gracious Son Andrew, is an excellent plumber and agreed to installed it for us. It's a beautiful addition to our house...and did I say my Wife loves it - as do I. I HIGHLY recommend Delta Faucets, and this one in particular.
Date published: 2022-03-22
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Preguntas y respuestas

We purchased the Delta Charmaine model 19962z sssd a couple of years ago for our new home. The screw is not holding the handle in place causing the handle to fall off with every use. Could you please send me the replacement screw, I can’t find a match 

Asked by: Jason
Hi Jason, Thanks so much for contacting Delta Faucet Company! The Button & Set Screw MODEL#: RP100570PC can be purchased online or locally. Please see our Where to Buy page for help finding dealers in your area or online. I have reached out by email to assist you further. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-07-16

I don’t think all required parts came with this. I need to use the 4 hole option, and I don’t see any nuts or bracket shown on p4, optional install

Asked by: Mark
Hi Mark, Thanks for your question regarding 19962Z-RBSD-DST! The fourth hole is the soap dispenser. Please feel free to contact us with any questions or for further assistance. Best Regards, Emma Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

need a new head only

Asked by: Albert
Hello Albert, Thank you for contacting us. I apologize about the issue you are experiencing but am happy to help you. Please contact us directly as we would like to resolve this matter for you at this time. Best Regards, Tim
Answered by: Delta
Date published: 2024-03-28

The handle the goes on the faucet came off and will not screw back on

Asked by: DK Lee
Hi DK Lee, thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. We will need more information to assist you better. Please watch out for an email from customerservice@deltafaucet.com. Best Regards, Emma Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Can I replace the Sprayer Assembly with one that does not include the ShieldSpray Mode?

Asked by: Charlie
Hi Charlie, Thank you for your question about the Delta Faucet model 19962Z-SSSD-DST Charmaine™ Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray In Stainless. Please accept our sincere apology for the inconvenience you are experiencing finding this information. We will be happy to assist you in resolving this issue as quickly as possible. A replacement spray assembly without ShieldSpray technology is available as part number RP82234SS. https://www.deltafaucet.com/parts/product/RP82234SS.html Please reach out if you have any questions or need additional assistance. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Where can I purchase a replacement spry shield nozzle?

Asked by: Jesse
Hello Jesse, Thank you for your question! I am happy to help you! Our Delta 19962Z-SSSD- DST has a sprayer part number RP93631SS, I have attached a link below to the Where To Buy section on our website. https://www.deltafaucet.com/where-to-buy Please contact us back if you have any questions or need further assistance. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

How can I order a replacement head for my Charmaine faucet in stainless? It is number 19962Z-SSSD-DST.

Asked by: Nanci

When I open the Wand Assembly-ShieldSpray there's a filter with a screen you can remove in the aerator. How do I get a new one. It's a hassle to always remove and clean so water pressure can be strong. This is my model number: MODEL#: 19962Z-SSSD-DST

Asked by: Carl
Hi Carl, thank you for contacting Delta Faucet Company! The RP90248 is the aerator and wrench for our Delta Faucet 19962Z-SSSD-DST. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Is there a limit to the rotation of the faucet head? Or will it rotate 360 degrees allowing water to run all over the back of the sink?

Asked by: Margie
Hello Margie! Thank you for your question. The faucet does rotate 360 degrees. Best Regards, Shontay
Answered by: affsvc
Date published: 2024-03-28

After very little use the handle fell off and somehow the internal screw is now too short or too stripped to connect anymore.  Is the only fix for this to now purchase the metal level handle kit?  

Asked by: Amanda8837
Hi Amanda8837, Thanks so much for contacting Delta Faucet Company! I have included a link below to the handle and cartridge installation for your 19962Z-SSSD-DST, this one is very specific on set screw location. https://media.deltafaucet.com/MandI/103705%20Rev%20A.pdf Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Where can I obtain the spray head replacement on Charmaine Single Handle pull-down kitchen faucet: Model # 19962Z-SSSD-DST.  Current head flow is very slow.  Thank You

Asked by: Bernie

the magnetic ring has deteriorated. is this normal and is it covered under warranty?

Asked by: chris
Hi chris, Thanks so much for contacting Delta Faucet Company! The Magnet Replacement Kit MODEL#: RP80977 can be purchased online or locally. Please see our Where to Buy page for help finding dealers in your area or online. https://www.deltafaucet.com/where-to-buy Our products do have a Limited Lifetime Warranty that covers, all parts (other than electronic parts and batteries) and finishes of Delta® faucets purchased from authorized Delta sellers to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. I have included a link below for the warranty information. https://www.deltafaucet.com/service-parts/warranty Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-07-02

My faucet part number is 19962-sssd-DST. I would like to order a new sprayer head but need a part number.

Asked by: Torg
Good afternoon Torg, Thank you for your question. We are happy to help! The Delta Faucet model 19962-SSSD-DST replacement spray head is available as part number RP82234SS. https://www.deltafaucet.com/parts/product/RP82234SS.html We appreciate your business and look forward to continuing to serve you! Best regards, Bryan
Answered by: Delta Faucet
Date published: 2024-03-28

How can I get another soap dispenser

Asked by: Charlie
Hi Charlie, Thank you for your question about the Delta Faucet model 19962Z-SSSD-DST. Charmaine™ Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray In Stainless The included soap dispenser is part number RP50781SS. https://www.deltafaucet.com/parts/product/RP50781SS.html Please contact us directly if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

I am disappointed with the limited hot water flow available from this faucet and its RP73000 valve cartridge. Is there a replacement valve cartridge that empowers the homeowner to adjust the hot/cold balance?

Asked by: Teetering Fan
Hello Teetering Fan, Thank you for your question! I am happy to help you! Our Delta 19962Z-SSSD-DST does not have a cartridge that can adjust the hot or cold, however we ask that your hot water heater be at 120 degrees or lower. Also you can turn the hot and cold water off then when you turn them back on make sure to open them equally. Please contact us back for any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

How large a hole do I need in the counter to accommodate the soap dispenser threaded tube?

Asked by: David D
Hi David D, Thank you for your question about the Delta Faucet model 19962Z-SSSD-DST. The hole size for the soap dispenser should be between 1 5/16" and 1 1/2". The same size is recommended for the faucet shank. Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Which of the tubes should be connected to cold?  One tube has a label on it but does not indicate whether it is cold or hot.

Asked by: Oliver
Hello Oliver! Thank you for your question and we are happy to help! The longer of the two supply lines is the hot line. With any further questions or concerns, please do not hesitate to reach out to us directly. Best Regards, Carrie
Answered by: Delta7
Date published: 2024-03-28

Need replacement for spray head. Only spray and pln paintwork. Not the regular position.

Asked by: Vincam
Hi Vincam, Thanks so much for contacting Delta Faucet Company about 19962Z-SSSD-DST! The RP93631SS is can be purchased locally or online. https://media.deltafaucet.com/PartsDiagram/DPD-K-19962Z-SD-DST.pdf Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-02-20

What is the odd black plastic part that came in my X00093782 kit for my Charmaine? Also, the two white gaskets?

Asked by: RonD
Hi RonD, Thank you for your question. I am sorry this information was not readily available, and I am happy to help! The black part may be the included wrench to remove the aerator. The white plastic sleeves are used if a custom-fit supply line connection is used. Be sure to closely follow the installation instructions if using custom-fit connections. https://media.deltafaucet.com/MandI/106559%20Rev%20D.pdf Please contact us directly if you have any questions or need additional assistance. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Noticing cold water takes long time to come and stays warm, not just on a hot day where supply water temp might be higher than other days, but on a cooler day also. Rest of the house does not have this problem. Is there something wrong internally?

Asked by: KKMM
Hi KKMM, Thank you for the question. If the temperature is not holding for you, then you will need the cartridge. I will send you an email to gather your information and get you taken care of. Best Regards -- Beverly
Answered by: Beverly
Date published: 2024-03-28

How can I adjust the hot water temperature setting?

Asked by: BG Indy
Hi BG Indy, thanks for your question regarding 19962Z-SSSD-DST! The faucet does not determine temperature. Please check that your hot water heater is set to 120 degrees or less and that the hot and cold valves are open equally. Please feel free to contact us with any questions or for further assistance. Best Regards, Emma Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

I need a new sprayer head replacement for the Charmaine 19962Z ? Do yall make them?

Asked by: Mindy Adams
Hello Mindy, Thank you for your question about the Delta Faucet model 19962Z-RBSD-DST Charmaine™ Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray In Venetian Bronze. I apologize for any difficulty finding this information. We are happy to help! A replacement spray head is available as part number RP93631RB. https://www.deltafaucet.com/parts/product/RP93631RB.html Please reach out at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan
Answered by: Delta Faucet
Date published: 2024-03-28

faucet head clogged

Asked by: snides
Hi snides, Thank you for your question about the Delta Faucet model 19962Z-SSSD-DST. Please accept our sincere apology for the inconvenience you are experiencing. We are happy to help! We first recommend clearing any debris caught between the wand and the hose. Also, soak in 50/50 white vinegar and water to clean mineral deposits from the sprayer. See here for more information: https://support.deltafaucet.com/s/article/The-spray-does-not-come-out-of-my-pull-out-wand-as-strong-as-it-used-to-What-can-I-do-to-fix-this-1628028365394 Please contact us directly for further assistance or if you have any additional questions! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

How can I get a replacement aerator for this faucet? button to change from spray to water direct is sticking and can't locate part on this website; model 19962z-rbsd-dst

Asked by: ehoster
Hello Anonymous, Thank you for contacting us, I am happy to help you. Our Delta model 19962Z-RBSD-DST has an aerator RP90248, please see the link below for the parts diagram. https://media.deltafaucet.com/PartsDiagram/DPD-K-19962Z-SD-DST.pdf Please contact us back for any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

Can I purchase a separate additional soap dispenser

Asked by: Cheryl
Hi Cheryl, Thanks so much for contacting Delta Faucet Company! Yes, you can purchase an additional soap dispenser. Please feel free to contact us by phone at 1-800-345-3358. We are available from 8:00 am to 8:00pmEST Monday through Friday and on Saturday from 9:00amEST to 6:00pmEST. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

can the faucet handle be installed center-front? if no, why not?

Asked by: Beth
Hello Beth! Thank you for your question and we are happy to help! We do not recommend installing the Delta Single Handle Pull-Down Kitchen Faucet With Soap Dispenser And ShieldSpray® Technology Model 19973Z-SPSD-DST handle in the front as the faucet would not be able to be tightened correctly and your sprayer would also be off center. We recommend following the instructions on the installation of this model. With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta customer. Best Regards, Carrie
Answered by: Delta7
Date published: 2024-03-28

Is there an adaptor I can buy for this faucet to make the end standard  so that I can use it with a portable washing machine?

Asked by: Diana
Hi Diana, thank you for your interest in the 19962Z-SSSD-DST! We don't recommend attaching a portable dish washer to our pull-down faucets. Please contact us directly if you have any questions or need additional assistance. Best Regards, Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Our faucet was installed a little over a year ago. It is now dripping after touch shut off. If we manually shut off with the handle there’s no drip. What can we do?

Asked by: Barbara
Hi Barbara, Thanks so much for contacting Delta Faucet Company about your 19962Z-SSSD-DST! Leaking is normally caused by a blockage or debris, we would recommend a flush of the solenoid. I would also like to have you do a flush of the unit, please see the steps below. I would like you to keep the handle in the center full-on position, then remove the wand. Hold the hose, so it does not fall back into the faucet, then point the hose into the sink. Next, I would like you to turn the faucet on by touch for 40 seconds. Then shut the faucet off by touch and back on for another 40 seconds. Then hold the handle and move it off and then back on without letting go for another 40 seconds. Once this has been done, please re-install the wand and check for leaking. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Installed the Charmaine faucet last week- very low water flow.  Measured one gallon in a minute and a half (90 seconds).  I took out aerator to check debris and all clear.  Measured water flow without aerator and came up with same amount.  

Asked by: DCM76109
Hi David, Thank you for contacting us, I would be happy to help you. The maximum flow rate is 1.8 GPM @ 60 psi. I recommend flushing the faucet. Please view the information below. To flush the unit, we recommend the following: Start with the easy stuff: Remove your aerator, wand or hose to check the flow through the unit without that part installed. If the flow is good, the piece you’ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Please contact us back if you have any questions or need further assistance. Best Regards, Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Does this model work by touching the device, or does it have to be physically turned on every time?

Asked by: Timbo
Hi Timbo, Thank you for your question about the Delta Faucet model 19962Z-SSSD-DST. This is a manual faucet model without Touch technology. The similar model 19962TZ-SSSD-DST has touch technology. Unfortunately, it is discontinued. See our current selection of Touch2O faucets here: https://www.deltafaucet.com/kitchen/faucets/touch-activated Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-09-13
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