Single Handle Pull-Down Kitchen Faucet with Touch<sub>2</sub>O® and ShieldSpray® Technologies in Lumicoat® Polished Nickel

N.º de modelo: 9197T-PN-PR-DST
Single Handle Pull-Down Kitchen Faucet with Touch<sub>2</sub>O® and ShieldSpray® Technologies in Lumicoat® Polished Nickel
N.º de modelo: 9197T-PN-PR-DST
Precio de lista: $1,25760
CARACTERÍSTICAS DEL PRODUCTO
Tóquela para que se abra. Tóquela para que se cierre. Ya sea que tenga las manos ocupadas o los 10 dedos sucios, la tecnología Touch2O® de Delta® ayuda a mantener la limpieza de su llave para cocina, incluso cuando tiene las manos sucias. Un simple toque en cualquier parte del tubo de salida o de la manija con la muñeca o el brazo activa el flujo de agua a la temperatura establecida según el ajuste de la manija. La luz de LED TempSense™ de Delta cambia de color para indicarle la temperatura del agua y descartar cualquier sorpresa o incomodidad posibles. Las llaves para lavabo de cocina con orificios rociadores Touch-Clean® le permiten limpiar con facilidad la acumulación de calcio y cal con solo deslizar el dedo. La tecnología ShieldSpray® de Delta® limpia con precisión láser y, a su vez, evita el desorden y las salpicaduras. Un chorro concentrado quita con potencia los restos difíciles de comida y, a la vez, un innovador escudo de agua contiene las salpicaduras y elimina el desorden. De esta manera, usted pasará menos tiempo remojando, fregando y cambiándose de camisa. Los acabados Lumicoat™ de Delta® se limpian sin necesidad de limpiadores o sustancias químicas, y está garantizado que resisten las marcas de agua y la acumulación de minerales. La superficie ultralisa repele los líquidos, resiste las manchas de agua y se mantiene limpia por más tiempo, para que su llave conserve su belleza. Las llaves para cocina con tecnología de sellado DIAMOND™ Seal de Delta® funcionan como si fueran nuevas de por vida porque cuentan con un diseño patentado gracias al cual se reducen los puntos de fuga, la instalación es más sencilla y duran el doble que el estándar de la industria*. Las llaves para lavabo de cocina con orificios rociadores Touch-Clean® le permiten limpiar con facilidad la acumulación de calcio y cal con solo deslizar el dedo. Usted puede realizar la instalación con confianza, ya que tendrá la tranquilidad de saber que las llaves para cocina de Delta están respaldadas por nuestra garantía limitada de por vida. Los componentes electrónicos están respaldados por nuestra garantía para componentes electrónicos por 5 años. *Estándar de la industria basado en ASME A112.18.1 de 500,000 ciclos.
  • Con tecnología Touch2O®, con solo tocar cualquier parte de la salida de la tina o la manija se abre y se cierra el flujo de agua
  • Permite mantener la llave más limpia, porque al lavarse las manos no tiene por qué ensuciar su llave
  • La luz LED azul indica cuándo se activa el modo táctil, y la luz roja, cuándo la batería se está acabando
  • El corte automático del flujo de agua después de cuatro minutos ayuda a ahorrar agua
  • La luz de LED TempSense™ integrada indica la temperatura del agua: cambia de azul a magenta y de magenta a rojo a medida que aumenta la temperatura.
  • Requiere 6 baterías AA (incluidas) o 6 baterías C.
  • Más del 90% de los hogares usa las llaves Touch2O® 20 minutos por día o menos.
  • La tecnología Touch2O® intuitiva detecta la diferencia cuando se toca el producto y cuando se lo golpea, y así, se reducen las posibilidades de activación falsa
  • El adaptador de CA EP102157 opcional puede pedirse por separado
  • El acoplamiento MagnaTite® utiliza un potente imán integrado para colocar la varilla rociadora de la llave de manera precisa en su lugar y mantenerla allí para que permanezca acoplada cuando no está en uso, y no se cae con el tiempo
  • La tecnología ShieldSpray® soluciona el problema sin provocar problemas
  • El chorro concentrado evita el desorden y el escudo de agua innovador reduce las salpicaduras
  • Lumicoat® Finishes are guaranteed to resist water spots and mineral buildup and easily wipe clean without the need for cleaners or chemicals
  • Los suaves orificios rociadores de goma Touch-Clean® le permiten limpiar fácilmente la acumulación de calcio y cal con solo deslizar el dedo
  • Gracias a la tecnología de sellado DIAMOND™ Seal, la instalación es más fácil y la llave funciona como si fuera nueva de por vida, ya que se reducen los puntos de fuga y la duración es dos veces superior en comparación con los productos estándar de la industria.
  • Todo lo que necesita en una conveniente caja, que incluye líneas de suministro PEX InnoFlex®
  • El dispensador de jabón a juego se vende por separado (RP71543PN).
  • Instalación de 8" con 1 o 3 orificios.
  • Cubierta opcional de 10 1/4" disponible para comprar por separado (RP71545PNPR).
  • El diseño de cuello de ganso con arco elevado gira 360 grados con una manguera retráctil de 20" para una comodidad superior durante las tareas cotidianas de la cocina.
Technology and Special Features
Cumplimiento con la ADA
Libres de plomo
Uso eficiente del agua
VoiceIQ® Compatible
Documentos y especificaciones
Información de instalación
Instalación con 1 o 3 orificios de 8"
Instalación con 1 o 3 orificios de 8"
Overall Height (in.) :
16
Caudal:
1.8 gpm a 60 psi, 6.8 l/min. a 414 kPa
Tipo de válvula:
Disco cerámico

SOPORTE PARA LA INSTALACIÓN

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RESEÑAS
Rated 4 out of 5 by from Looks and Function in one Love the touch feature, nice smooth lines, reduced water pressure from last faucet
Date published: 2025-03-08
Rated 1 out of 5 by from Solenoid doesn't last 2 years I bought this faucet in 2018 and the solenoid has died every year or two since. Each replacement solenoid lasts a maximum of 2 years and now Delta says they won't replace it.
Date published: 2024-07-01
Rated 1 out of 5 by from NOT A FAN!! I was excited about the On/Off Activation but in reality it is terrible. It often randomly turns off when in use. (I imagine from water splashing up and "touching" it off.) The pressure is also not good at all. Then the battery dies!
Date published: 2024-03-20
Rated 5 out of 5 by from Faucet Fixation I love my new faucet & hope it continues to perform longer than the 7 months our former Lowe’s products were lasting.
Date published: 2023-12-06
Rated 1 out of 5 by from Junk Faucet Complete failure after four years. I had several issues with this faucet: 1. it ate batteries like crazy; 2. the magnets rusted out; 3. the touch feature finally stopped working; 4. and now the mounting base and screw rod completely rusted out and broke. At this point, the faucet is useless.
Date published: 2023-11-15
Rated 1 out of 5 by from Terrible terrible terrible Multiple issues with ghosting, solenoid, etc. not worth it
Date published: 2023-11-03
Rated 4 out of 5 by from Set and Forget This kitchen faucet is the "touch" type. My husband insisted on being technologically forward, so I went ahead and purchased this. It has taken a little bit of getting used to, but, all in all, it is an adequate faucet for my daily needs. The water stream seems to come from different places on the faucet head depending on when I use it. It's not a bothersome feature, just one that leads me to ask the question, "Why?" It does work as advertised. Touching the faucet with the back of my hand or grabbing the handle turns the faucet on and off. Grabbing the faucet will not. This is pretty sophisticated engineering from my perspective, and I am very satisfied with it. The only reason that I gave this 4 stars rather than 5 is the fact that one must "set" the faucet handle in order to use the touch feature. I don't know how this can be engineered differently, and I think I would have been just as happy with this faucet if it were operated only by the handle.
Date published: 2023-10-16
Rated 4 out of 5 by from Great customer service This Cassidy faucet came with a newly remodeled home we purchased so likely a brand new faucet. After nearly 6 years, the head of the hose would not spring back into position and was just hanging. I called Cust Svc and did not have to wait long on hold. They sent me a new part that was easy to install and problem solved. About a year later, the touch feature was not working right. Sometimes touching would not turn on. We changed the batteries but still having trouble. I called Cust service again and they walked me through disconnecting the sensor box under the sink and are sending me a new one. In the meantime, I can use the sauce without it. Very happy that they were so helpful, I didn't have to wait on hold at all, and are sending free replacement parts. The 4 star is for the device having so many issues. But they make up for it by having great Cust service. and free replacement parts.
Date published: 2023-07-27
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Preguntas y respuestas

why does my faucet frequently get loose?

Asked by: Tony F
Hi Tony F, Thanks so much for contacting Delta Faucet Company about 9197T-PR-DST! The mounting hardware may not grip the smooth surface underneath your counter. We recommend folding a small piece of sandpaper, with the rough side facing out on both sides and placing it between the mounting nut and counter. This should prevent it from loosening on its own. Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-01-31

I need to replace the solenoid on my 9197T-PN-DST installed in 2014. In an answer above, it was stated that faucets installed prior to Jan '18 use the EP74855 solenoid. Which one is correct for the polished nickel finish: the EP74855 or the EP74855XX?

Asked by: PaulG
Good morning PaulG,&nbsp; Thank you for contacting Delta Faucet Company. &nbsp;We are sorry that you are having a concern with your faucet and will be happy to help you. The solenoid that you will require for this faucet is an EP74855. We appreciate your business and look forward to continuing to serve you! Please contact us back if you have any questions or need further assistance.&nbsp; Best Regards! Frank
Answered by: Frank
Date published: 2024-03-28

The facet is 3 months old and leaks through the nozzle when the handle is turned on and the touchless is turned off. It does not leak when the handle is off. What is wrong?

Asked by: LC01

My faucet has started to not turn on and off with touching it. &nbsp;Instead I am having to manually (that sounds strange) perform the function with the valve. I have replaced batteries and it still does it. &nbsp;What could be the issue and how do I resolve it?

Asked by: Bratleys
Hi Bratleys, Thanks so much for contacting Delta Faucet Company about 9197T-PR-DST! I have included a link below to our Help Center with some troubleshooting steps. https://support.deltafaucet.com/s/article/How-to-Troubleshoot-a-Delta-Kitchen-Faucet-with-Touch2O-Technology-1628025862981 Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2023-08-11

What can i do to remove what looks like a rusty water build up on hose and where it attaches to spray head? &nbsp;My Cassidy with touch is 5 1/2 years old.&nbsp;

Asked by: Sharon
Hello Sharon, Thank you for your question. We are happy to help! The issue would be caused by the magnet in the spout starting to rust. We suggest the magnet replacement kit RP80977. https://www.deltafaucet.com/parts/product/RP80977.html Please see the email we are sending if you need additional assistance. Best regards, Bryan
Answered by: Delta Faucet
Date published: 2024-03-28

Is it a urban legend that a Delta Faucet purchased from a plumbing supply house is a better quality faucet than one purchased from a Big Box Store such as Lowes. The model numbers are exactly the same.

Asked by: Max1960
Hi Max1960, Thank you for your question! We apologize that the information you are searching for about the Delta Faucet model 9197T-AR-PR-DST Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Lumicoat Arctic Stainless was not readily available. We realize that can be very frustrating and I am happy to assist you! We thank you for being a loyal Delta Faucet customer. As a global manufacturer, we source and assemble many parts around the world. No matter where in the world our products are sourced, manufactured, or assembled, they are built to Delta Faucet Company's exacting specifications and are quality tested to ensure long-lasting performance. All products with matching model numbers are made identical to one another regardless of where it is being sold. Please contact us back directly via email with any further questions. Best Regards, Skyler
Answered by: Customer Service
Date published: 2024-03-28

Can you bypass the hands free feature of the Delta Cassidy 9197T-RB-DST and use as regular faucet?

Asked by: Jannica
Hello, Thank you for your question! Yes, while the faucet is running simply disconnect the cable connected to the battery box to use the faucet manually. Please reach out with further questions! Best Regards, Tim Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-11-18

In your product number, what does the PR mean? DST I would assume means Diamond Seal Technology.

Asked by: Kroozah
Hello Kroozah! Thank you for your question! The &quot;PR&quot; in the model name means the finish of that particular faucet has the Lumicoat&trade; finish. Delta Lumicoat finishes easily wipe clean without the need for cleaners or chemicals and are guaranteed to resist mineral buildup and hard water stain. Best Regards, Tim
Answered by: Delta
Date published: 2024-03-28

How do you disable the touch features? I want to turn the faucet on/off by the handle only.&nbsp;

Asked by: Katie
Hi Katie, Thank you for contacting Delta Faucet. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Our Delta Faucet DELTA&reg; Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Venetian Bronze MODEL#: 9197T-RB-DST can be bypassed by leaving the faucet running, removing the battery box lid will override the touch function, leaving the faucet to operate as a standard, manual model. If this is not possible, the Solenoid assembly below can be manually removed instead. Please feel free to call, email, or message us on social if you need anything else. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar
Answered by: Customer Service
Date published: 2024-03-28

The auto-shutoff failed so our 9197T-AR-DST faucet ran hot water all night. We have to use medium temp water for the faucet to respond. I suspect the solenoid was damaged, and thought part #77345,so how do I order a replacement?

Asked by: Chris
Hello Valued Customer, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-09-24

Faucet hose hangs. The magnet is not working. How can this be fixed?

Asked by: Constance

Hello, We just purchased and installed the 9197T-RB-DST CASSIDY TOUCH and there is very low water pressure coming out. All lines are ran correctly underneath. Any information to get this working properly will be greatly appreciated. Thanks.

Asked by: Pope
Hello Pope, Thank you for contacting Delta Faucet Company in regards to our Delta Faucet DELTA&reg; Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Chrome MODEL#: 9197T-DST! I can imagine how upsetting it can be to have reduced water flow, and I am happy to help you! I recommend flushing the supply lines to resolve the issue. Flushing the supply lines: 1. Turn the supply off to both the hot and cold-water lines. 2. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. 3. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. 4. Since the handle was left in the on position, the water will flow up the cold supply line, through the faucet cartridge, and back down the hot water line into the bucket. Leave this flowing for at least 30 seconds. After flushing, reconnect the hot water line and repeat this process with the cold-water line to ensure all particles have been removed from both supplies. If you&rsquo;d like installation help, you may contact our residential warranty line directly at 800-345-3358 (prompt 2, then 4). We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m to 6 p.m. Eastern Standard Time. We appreciate your business and look forward to continuing to serve you. Thank you for being a loyal Delta customer. Please feel free to call, email, or message us on social if there is anything else you need. Best Regards, Themar Customer Service Representative
Answered by: Delta
Date published: 2024-03-28

Can calcium scale on the base of the bronze finish faucet be cleaned with 5% vinegar without damaging the finish?

Asked by: Scott555
Hi Scott555, Thank you for your question about the Delta Faucet model 9197T-RB-DST. Yes, a mixture of up to 50% white vinegar could be used. Make certain that you rinse the surface thoroughly with water afterward and wipe dry. See here for more information: https://support.deltafaucet.com/s/article/Cleaning-and-Care Please reach out with any additional questions! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-07-25

Why does my new Cassidy kitchen faucet have the hot water on the bottom position and the cold in the up position ? Is this how they all are?&nbsp;

Asked by: Hill
Hello Hill2775, Thank you for your question about the Delta Faucet model 9197T-PR-DST CASSIDY&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies. I apologize for any difficulty finding this information. We are happy to help! This faucet is operated by moving the handle away from the spout to increase the water flow. To increase the temperature, pull the handle toward the sink. To decrease the temperature, push the handle back towards the vertical. Please reach out directly at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan
Answered by: Delta Faucet
Date published: 2024-03-28

I purchased a Cassidy 9197-AR-PR-DST from Amazon in October, 2020. When it is on it drips from the outer edge of the faucet face. In spray mode, it does NOT leak. It does NOT leak when it is shut off. Can you help with this??

Asked by: Paul T

What is the overall height of the Cassidy kitchen faucet?

Asked by: Diane
Hello Diane! Thank you for your question and we are happy to help! The height of the Delta 9197T-PR-DST is 16&quot; (406 mm). With any further questions or concerns, please do not hesitate to reach out to us directly. Best Regards, Carrie
Answered by: Delta7
Date published: 2024-03-28

My faucet&rsquo;s ring that allows the no hands feature has rusted. How can I get a replacement part?

Asked by: Jewles
Hi Jewles, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-08-05

Hi, We are in the process of building a new home. &nbsp;I have been advised that the Cassidy faucets I have chosen are being discontinued in the Venetian bronze finish. &nbsp;Is there any chance of me still ordering the items I want? &nbsp;

Asked by: Lisa
Hi Lisa, Thank you for your question about the Delta Faucet model 9197T-DST Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Chrome. I apologize for any difficulty finding this information. I know that can be frustrating. We are happy to help! This faucet is available in the Venetian bronze finish as model number 9197T-RB-DST. It is currently available for orders. You can purchase Delta Faucet products at many local dealers and internet sites. If a dealer does not carry a specific item in stock, they should still be able to place an order for you. I recommend using the store locator on our Delta website. https://www.deltafaucet.com/where-to-buy Please reach out if you have any questions or need additional assistance. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

My Cassidy kitchen faucet drips- what is the part number to replace in order to correct this problem? Thank you&nbsp;

Asked by: Pete Chrzaszcz
Hi Pete Chrzaszcz, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is the information needed to resolve your issue for you. It is possible that a flush could resolve the issue with your Delta Faucet Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch&lt;Sub&gt;2&lt;/Sub&gt;O&reg; And ShieldSpray&reg; Technologies In Venetian Bronze MODEL#: 9197T-RB-DST. Flushing the touch faucet will fix multiple issues with leaking, flow, and debris. Please see the steps below. Please keep the handle in the center full-on position, then remove the wand. Hold the hose, so it does not fall back into the faucet, then point the hose into the sink. Next, I would like you to turn the faucet on by touch for 40 seconds. Then shut the faucet off by touch and back on for another 40 seconds. Then hold the handle and move it off and then back on without letting go for another 40 seconds. Once this has been done, please re-install the wand and check for leaking. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. If you have not already, please include your date of installation, full name, street address, city, state, zip code, and phone number for our reference. This allows us to more quickly resolve your issue. We appreciate your business and look forward to continuing to serve you. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Kelley
Answered by: Customer Service
Date published: 2024-03-28

We own a Cassidy model number 9197T &ndash; PR &ndash; DST. The handle is sticky and very hard to move. Are there any suggestions how to fix?

Asked by: John S
Hi John S, Thanks so much for contacting Delta Faucet Company! We recommend replacing the cartridge assembly under the handle of the CASSIDY&reg; Pull-Down Kitchen Faucet With Touch2O&reg; MODEL#: 9197T-PR-DST. Please refer to the parts diagram for the correct part number. I have attached the link below. https://media.deltafaucet.com/PartsDiagram/DPD-K-9197T-DST%20Rev%20I.pdf Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-02-08

I have a three hole cutout in my granite. It says this faucet is compatible with three hole installation, but I can't visualize what that would look like. What happens to the other cutouts?

Asked by: Connie
Hi Valued Customer, Thank you for your question regarding our Delta Faucet 9197T-AR-PR-DST. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. The faucet can be installed with a three-hole escutcheon plate to cover extra holes. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com
Answered by: Customer Service
Date published: 2024-09-26

Is this faucet flow restricted?

Asked by: Mark
Hi Mark, Thanks so much for contacting Delta Faucet Company! The CASSIDY&trade; MODEL#: 9197T-AR-PR-DST maximum flow rate of 1.8 gpm @ 60 psi. This faucet does not have a flow restrictor. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

I had a Delta faucet saved from a Previous Remodel.I want to use it in a Project Now.The Plumber said it looks like theres a Part missing that goes with Sprayer.I cant find a Parts list anywhere.Model 9197-AR-DST.I took photos of it.

Asked by: Jeannine
Hello Jeannine! Thank you for your question and we are happy to help. We apologize for this information not being readily available to you. The parts list for the Delta Faucet Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Chrome MODEL#: 9197T-DST is linked below: https://media.deltafaucet.com/PartsDiagram/DPD-K-9197T-DST.pdf With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie
Answered by: Delta7
Date published: 2024-03-28

what is the height from base to highest point on facet?

Asked by: Georgia
Hi Georgia, Thank you for your question! We apologize that this information was not readily available and will be happy to help you. The Delta Faucet Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Chrome MODEL#: 9197T-DST has an overall height of 16&quot;. Please refer to the technical specifications sheet, I have attached the link below. https://media.deltafaucet.com/SpecSheet/DSP-K-9197T-DST%20Rev%20G.pdf Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley
Answered by: Customer Service
Date published: 2024-03-28

I have the Cassidy h20 in champagne bronze. I need the plastic pieces that connect the hose to the sprayer

Asked by: Crystal
Hi Crystal, thank you for your interest in the 9197T-CZ-PR-DST! We are happy to assist you! We have reached out to you directly via email in regard to this matter. Please contact us directly if you have any questions or need additional assistance. Best Regards, Themar Digital Communications Specialist
Answered by: Customer Service
Date published: 2022-12-07

Why is there a hole on the back of the faucet stem?&nbsp;

Asked by: Jill M
Hello Jill M! Thank you for your question and we are happy to help. We apologize for this information not being readily available to you. The hole on the Delta Cassidy&trade; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Lumicoat Chrome MODEL#: 9197T-PR-DST is to lock the spout body to the friction spacer. With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie
Answered by: Delta7
Date published: 2024-03-28

I need to remove this faucet from my countertop, everything is disconnected except for the brass retainer ring at the bottom of the Faucet and I don&rsquo;t know how it comes loose.

Asked by: Steve
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