Rated 5 out of
5
by
Mike from
Great unit
Bought this 3 years ago. Needed a part. Delta replaced and sent quickly
Date published: 2020-02-06
Rated 5 out of
5
by
JanB from
Best faucet ever!
I love this faucet! It looks fabulous in my new kitchen and it does exactly what the description mentioned. I especially like the led light and that it knows the difference between a tap and a grab. Definitely one of the best decisions I made for my kitchen!
Date published: 2020-02-05
Rated 5 out of
5
by
Dennis M from
Excellent Functionality
Easy installation with clear instructions. The Touch20 feature was a revelation! Reacts well and easy to use.
Date published: 2020-01-19
Rated 2 out of
5
by
KMR1 from
Gremlins
Having the same issue as other reviewers where the faucet touchless function does not work properly. Works fine all day but in the evening when it is needed most the touchless function becomes very inconsistent. Won't turn on, then if it does turn on it won't turn off. sometime touching the base sharply works, but the neck is useless. Next morning all is fine. Working now with Delta customer service (which in itself is an inconsistent experience of knowledge and suggestions). I remain neutral until I see if Delta Help is able to cure my issue.
Date published: 2019-12-18
Rated 3 out of
5
by
Janetleighflorida from
Has quirks
Using for a month now. I really don't like the excess splash from even the lowest water setting, I see Delta has announced "shield spray" which is now available on some. Sometimes when trying to use without touch no water unless I play with the handle. Hard to get water temperature adjusted to temperature I want with the lever. Might be because new to me, but at this point I am kinda wishing I had a different faucet.
Date published: 2019-12-02
Rated 5 out of
5
by
Mark from
Touch feature is really fantastic
Had touch faucet added on new house build. One of the best decisions we made!
Date published: 2019-11-29
Rated 5 out of
5
by
Tommy from
Easy to install Very nice
Happy to Replace Would buy again
Date published: 2019-11-03
Rated 5 out of
5
by
Tom29 from
Great Faucet
I bought about 3 weeks ago and it has been great so far. We love the touch on and off feature.
Date published: 2019-10-25
Rated 5 out of
5
by
Robinsjj from
Excellent!!
Put in new kitchen, great to to use.
Date published: 2019-10-13
Rated 1 out of
5
by
BlueRibbon919 from
Touch feature not working.
Hi,
I am a contractor that has installed this faucet in a client’s home. Unfortunately, the touch feature works only part time. This is leaving my clients frustrated. I just recently had to bypass the touch feature because it has gotten so inconsistent.
Date published: 2019-10-07
Rated 5 out of
5
by
akap from
Great Features
I love it. Been able to just touch it anywhere to turn on is awesome.
Date published: 2019-09-18
Rated 1 out of
5
by
Pimacan from
Rusting Away
I installed this faucet about in late 2017 and it started to rust about 6 months ago. It has a mild steel sleeve that houses the retractable faucet head that has been completely deteriorating. There is no leakage along the hose or near the head, but water does get splashed on the joint on occasion. I’m surprised the sleeve wasn’t stainless or brass. It doesn’t look like it’s possible to replace the sleeve. We like the faucet, but the rust has made it so the head doesn’t retract all the way.
Date published: 2019-09-09
Rated 5 out of
5
by
SouthernMom from
I love this faucet!
We were trying to decide between this kind or one that has a motion sensor. We were afraid the motion sensor would come on at odd times and went with this one. I wanted something that I can tap when I have really yucky hands or when I have been cooking with raw chicken. I have been using it a few weeks and realized that it seems I am really saving water when washing dishes. Now when I am at someone else's house, I tap at the kitchen faucet because I am so used to mine. I highly recommend this faucet!
Date published: 2019-09-07
Rated 5 out of
5
by
Snickers from
Love the this faucet
Not sure I would like the touch free option, now I would never buy a faucet without it, the light indicating the water temp was unexpected, but like it also. One more thing the ease of use of the magnetized sprayer.
Date published: 2019-08-30
Rated 3 out of
5
by
HarriK from
Works well when it works
I've had this for about a year now and it works really well when it does work. For the first couple of month no issues. At all, all the touch points worked well. About 5 months in That's when some problems happened. There would be intermittent drips and such which made me put the handle to the off position all the time so that we don't waste water when we are sleeping or away. This problem is due to the sediments getting stuck in the solenoid which in turn keeps the valve from closing completely. Not a hard fix, but delicate.
The next problem was losing the touch sensitivity. The top part of the faucet no longer works. There must be some wiring that is broken or possibly shorted, inconvenient but the Shaft still works.
Would I buy this again? Maybe a newer model more throughly tested model. The touch is very convenient.
-Harri
Date published: 2019-08-17
Rated 5 out of
5
by
JohnR from
Great Product and Great Support
This is my 2nd Delta Touch Faucet. The one in my kitchen has been in service about 3 years and we love it. Our Laundry room project just was a great place to add another one. Previously had an issue with the Solenoid on our first faucet and Delta walked me through the troubleshooting and sent a replacement. Great service!
Date published: 2019-08-03
Rated 2 out of
5
by
mrmetro from
Rust
bought faucet 3 years ago, and finish is already coming off and appears
to be showing rust spots
Date published: 2019-07-11
Rated 5 out of
5
by
Chas from
"Looks,Touch,Dependability."
I had planed to buy a Delta because I have had nothing short of being the most dependable faucet I have ever bought. I'm in my mid 60's and been buying Delta for 40+ years.
You may ask yourself; How often will I use the touch feature? Well I'm here to tell you,how about 95% of the time. Add there Customer Service and you simply can't go wrong.
Thanks Delta
Charlie
Date published: 2019-06-28
Rated 2 out of
5
by
Mike from
Problems already !!
Bought this faucet in late February. Already had to call Delta with a problem.
Date published: 2019-06-24
Rated 4 out of
5
by
Brian from
Touch feature
Had a touch faucet for a few weeks. Only problem I have with it is that it drips unless I use the handle to shut the water off.
Date published: 2019-05-25
Rated 3 out of
5
by
bodony from
Great faucet when it works
We purchased the faucet in December, 2016, with only the battery pack and had it professionally installed. The wires from the battery pack are poorly insulated and had to be re-routed to ensure the faucet worked as intended. Because we use our faucet frequently and have to replace batteries every 3-6 months, we purchased the plug-in adapter and installed it according to the instructions. However, the battery pack is still evidently needs to be charged because the faucet fails to work when the battery pack is low -- as indicated by the flashing LED at the faucet base -- even when the a/c adapter is in use. What's the point of the a/c adapter?
Date published: 2019-05-19
Rated 5 out of
5
by
DanJay from
Quality
I worked as a specifier for many years and Delta was always "specification grade" and remains so with this innovative "Touch 20" kitchen faucet. No, unintended actuation's from motion. Magnetic docked sprayer is nice and spray is non-splash.
Date published: 2019-04-12
Rated 3 out of
5
by
MandxC from
I truly want to love it
This kitchen has been all my husband wanted when we remodel our kitchen summer 2017. (He does all the dishes). We were all very Happy about it until now. Just 1.5 years, this faucet stop working. Batteries were replaced, pipes were all check (no clogged) the water just stop coming out all the sudden. We had try to troubleshoot with all possible YouTube video but non of them worked. We can’t even turn this hi-tech faucet work as the regular faucet ...
Handyman suggested us to replace the faucet. As apparently it’s the faucet issue. But it’s a $500+ faucet only last 1.5 years.
Date published: 2019-04-07
Rated 4 out of
5
by
HappyGal from
Glad we chose the Delta touch model!
Exceeded our expectations.
Date published: 2019-03-30
Rated 5 out of
5
by
Rick from
Wow - Hands Free!
We got a hands-free faucet and soap dispenser when we renovated our kitchen and cannot imagine living without them again!
Date published: 2019-03-24
Rated 5 out of
5
by
DeeMcLI from
Nice design and perfect size
Bought this about a month ago we love the size compare to regular kitchen sink size. Easy installation and love that the handle for water goes forward so you don't need to worry about it hitting backsplash or wall. Love the touch feature. It does drip sometimes but if you lower the handle water flow(amount of water coming out) it won't drip. Definitely recommend it.
Date published: 2019-03-20
Rated 5 out of
5
by
Alv10 from
In love with my Delta Touchless Faucet
Best faucet I have ever had in all of my houses. It is always ready when I am!
Wish I had one in my bathroom too!
Date published: 2019-03-18
Rated 5 out of
5
by
Doris from
Very nice faucet
I bought this two weeks ago and had it installed by my plumber. It is awesome. I love that I can get things done with sticky or messy hands without contaminating my faucet. Everyone who has seen it is amazed at how great it looks and they can't get over the touch feature of the faucet. Great price for a great faucet.
Date published: 2019-03-12
Rated 5 out of
5
by
Myona from
Love this father
Love the matte black color, love the touch on and off feature, unexpected bonus was the little indicator light that tells if water is cold, warm or hot.
Date published: 2019-03-07
Rated 2 out of
5
by
Rachel from
Disappointed
Just remodeled my entire kitchen. I chose this faucet because of the touch feature. I also purchased the power adapter to save on battery replacement. It all works well. I just wish the finish didn't have a blue tint and water spots didn't show. It always looks dirty. I purchased it from a locally owned store and they won't take it back because it's been used.
Date published: 2019-03-05