Rated 5 out of
5
by
bed159 from
Wonderful Faucet
Received the Delta Trinsic Pro Single-Handle Pull-Down Sprayer Kitchen Faucet with Touch2O Technology and Spring Spout in Arctic Stainless. I must say this is a beautiful faucet, I was really impressed with how it looks and all of the features. I really like the single handle, the pull down free range sprayer, touch to turn it on and off, the stream or spray option, the light that changes color with the water temperature, the magnet that holds the wand in place, touch clean spray holes, light to indicate when batteries are low, automatic shut off, and the stainless steel finish. I am really going to enjoy using this faucet for years to come. It was fairly easy to install and I have demonstrated it to everyone who has come to visit. I will recommend it to friends and family.
Date published: 2019-10-17
Rated 5 out of
5
by
rmill13 from
Excellent Faucet!!
This faucet is truly amazing. It is easy to install and very user friendly. I would recommend this faucet to anyone who is in the market for a new one. The touch technology makes everything involved so much easier!!
Date published: 2019-10-17
Rated 2 out of
5
by
ELMc from
Flaky faucet
We built a new house and installed this for our kitchen. It turns off on its own constantly, we've had to replace the battery three times in eight months. We've reached a point where we don't want the touch feature but there is no information on how or whether we can disable this feature.
Date published: 2019-09-08
Rated 1 out of
5
by
mvb1 from
Faucet drips - DO NOT BUY
It drips constantly unless handle is in the OFF position. Very disappointing as this keeps happening over and over. Spent a fortune on this faucet to use the touch feature but I have to turn it off and on with the handle as with any regular faucet. Otherwise, it leakes. DO NOT BUY
Date published: 2019-08-17
Rated 2 out of
5
by
bobb from
Great faucet When it works
I purchased this in 2017. Within 6 weeks the touch sensor was not working properly. Same issue as many of the reviews here. Delta was great and sent me a new solenoid assembly. Because of the sink size and disposer, it was impossible for me to replace myself, and I paid a plumber to come back out and replace the part. Now about 2 years later suddenly the water flow dropped to a trickle. I tried cleaning but to no avail. Delta was great again, and walked me through getting the water running by disconnecting and bypassing the solenoid assembly. They are now sending me another new assembly. This should not happen on a relatively new faucet. As much as I love the faucet and the touch activation, I can't recommend this product. The customer service department is great and very helpful, but this should not be happening.
Date published: 2019-07-08
Rated 2 out of
5
by
Plaschbro3 from
Frustrating
I’ve had this faucet for two years now and wish I would’ve bought something else! The touch technology isn’t developed well enough for consumer use in my opinion. It constantly turns on and runs forever when you don’t want it to. Then when you want it to turn on, it won’t until you touch repeatedly at the base. Then it will turn off after being on only a few seconds. Trying to do the dishes is a real test in patience. I really wish the product worked better as it was very expensive! I’m not sure what options I have at this point, but this faucet is driving me nuts!
Date published: 2019-03-24
Rated 5 out of
5
by
JClifM from
So far so good!
The faucet has been installed for about 3 months now with no issues. The build quality is nice and matches the price tag. The touch on/off functionality was new to us but we really like the convenience.
Date published: 2019-03-04
Rated 5 out of
5
by
Beckie5 from
Great faucet
Works great, looks amazing! I love the water temperature indicator and long sprayer cord. I would highly recommend this faucet.
Date published: 2019-02-20
Rated 5 out of
5
by
KILLY from
GREAT OVERALL!!!
GREAT FAUCET.....VERY HAPPY WITH THIS PRODUCT.
Date published: 2019-01-21
Rated 1 out of
5
by
Susan from
Mind of it's own
I purchased this faucet with the battery pack only for a new house we were building. That ran out of power and to my horror, I discovered that the entire faucet will NOT TURN ON if the batteries are discharged. To make matters worse, I decided to get the extra part to change this to a wired product - more expense for an electrician and a plumber! So now I don't have to worry about changing the batteries but the real reason I got this faucet was to utilize the touch technology which I thought would be great to keep from contaminating everything by tapping with the back of my hand. However, this faucet has a mind of its own. It turns on and off at will and while trying to clean or use the water it will repeatedly turn off. Not the best thing to happen when you are using the garbage disposal. And if I leave the faucet on to use later, it will simply turn on at will whether I'm there or not. I HATE this thing and if it weren't so expensive, I would replace it. I'm hoping Delta will stand by their lifetime warranty and help me out. It's incredibly annoying to try to use your faucet and have to repeatedly tap it to turn on the water two or three or four times. Sometimes it won't even work at all - seems to need a "rest" between taps. And make sure you turn it off when you are done or else you will find the blasted thing running when you come back into the room.
Date published: 2018-12-23
Rated 5 out of
5
by
DYao from
Great Faucet!
Moved to new house. 2nd Touch faucet from Delta. Excellent customer service and support. Easy to install. Don’t know what your missing until you don’t have one anymore and we had to install in new house.
Date published: 2018-12-14
Rated 2 out of
5
by
Cameron from
Performance degrades over time
We have had this for about 7 months, and while it works reliably in terms of the touch functionality and turning on and off, over time the shut-off performance has degraded significantly. When it was new, the shutoff was almost instantaneous from when you tapped it, but now there is a significant delay from when it is tapped until the flow of water actually stops. I believe this is a reliability issue that is coming about through regular use, because we have one of these installed in the kitchen that we use every day which exhibits the slow shut-off behavior, and another one in the basement laundry room that we only use rarely and still shuts off quickly. So, it is a good idea and a convenient feature, but I would not recommend buying this due to the reliability issue of the performance degrading over such a short time frame (7 months).
Date published: 2018-10-26
Rated 2 out of
5
by
Martinbmk from
Sadly disappointed
Unfortunately, after only a few days after a professional installed our new Delta faucet, the faucet randomly turns on and sometimes the touch mechanism does not work. We were hoping a Delta faucet at this price point would work. However, this is not the case.
Date published: 2018-08-14
Rated 1 out of
5
by
Helen from
It’s killing me!
We bought a new home and thought this would be a great addition! It was the worst thing ever! We have had it for 3 months now and had to replace the batteries 4 times, it turns off by itself and won’t turn on at times. Now I am dreading cooking and washing dishes because it won’t even turn on unless I jiggle some wires underneath the sink! I should’ve gotten the old fashioned faucet. Would’ve saved me the headache!
Date published: 2018-07-11
Rated 3 out of
5
by
frntacee from
We love the faucet,...except for the leaking
Our contractors installed this faucet in our new home. After two or three months, the faucet drips unless the lever has been moved to the off position. If we didn’t have this drip, the stars would be 5, because it is quite handy when cooking and my hands get messy. I can just touch the faucet with my forearm or elbow and it comes on.
Date published: 2018-06-11
Rated 5 out of
5
by
Fairportis from
Amazing product
We upgraded our 10-year old Delta Brizo faucet to this top of the line model. There is so much to like about this faucet. It was easy to install. It is solidly built. The touch on/off feature is awesome. The water temperature light at the base of the faucet adds another level of coolness. Overall, we are very very pleased with this faucet upgrade.
Date published: 2018-05-24
Rated 3 out of
5
by
Bforbush from
Broke already!!!
Have had this installed in my brand new kitchen and within a month it has broke already. You woukd think when you spend over $700 on a faucet it would be better quality. Deltas quality sure isnt what it used to be that's for sure
Date published: 2018-03-18
Rated 1 out of
5
by
Mvb1 from
Faucet drips when turned off with Touch - No response from Delta
I just installed this faucet and I am very disappointed. When you turn it off with touch it drips a lot. It only turns off with the handle. In addition to this, pressure is low as many others have indicated. I contacted Delta regarding these issues and have not received any response. Poor customer service
Date published: 2018-01-20
Rated 3 out of
5
by
cope from
Great while it worked
We love the touch faucet while it worked. The battery changes have not helped the random on and off of the faucet. Skip the batteries and buy the plug in so you don't have to fall in love with a feature that is faulty with batteries. Very disappointing
Date published: 2018-01-16
Rated 3 out of
5
by
cpope from
Worked great for less than a year
Love this faucet and it worked great for less than a year. We have changed out the batteries multiple times but cannot get the touch feature to perform as it first did.
We are looking to add the plug in, but cannot locate on this site anymore. Skip the batteries!
Date published: 2018-01-16
Rated 1 out of
5
by
SergioM from
Pressure is very low...not useful to wash dishes
Even though the faucet looks very nice, there are 2 main problems with it: (1) the water pressure is very low, making it inadequate for kitchen use, since you need pressure to wash dishes effectively, and (2) when you turn it off with touch, the faucet drips (the drip doesn't stop until you actually turn it off with the handle).
Date published: 2018-01-15
Rated 5 out of
5
by
Jen98277 from
Love the look and features of this faucet
My husband and I love the look and features of this faucet. The installation went super easy and we haven’t had any issues with it. The water temp as well as the water pressure are always just right.
Date published: 2017-12-07
Rated 5 out of
5
by
KJJD from
Even prettier in person!
I was having my house repiped and decided what a great time to get rid of the old pull out faucet that was showing signs of wear. I went back and forth between Delta and Moen but I ultimately chose Delta. As a disabled person, I have little or no use in my right hand. The touch, is a godsend. Being able to see the temperature changing is a plus. The faucet is striking and makes the whole kitchen look redone. I added a pot filler faucet too and so glad I did.
Date published: 2017-11-30
Rated 2 out of
5
by
Matt8686 from
Low water pressure
Same as others on here. Beautiful faucet but water pressure is very low. Wish I would have read the review before purchasing.
Date published: 2017-11-22
Rated 1 out of
5
by
BMichele from
Doesn't work as advertised
I've had this faucet for a few months and am extremely disappointed. The water pressure is so low with this faucet compared to the one it replaced and it constantly drips unless it is manually turned off. The touch feature wasn't working tonight as I was trying to do dishes. It just wouldn't turn on so I tried leaving it sit a few minutes and tried again. I had to do this a few times to get it to work again. This faucet was so expensive and is really just terrible.
Date published: 2017-10-31
Rated 2 out of
5
by
MarkN from
Works, with LED issue.
Installed one in a client remodel and also one in my home. Both are working touchwise, however my client's LED lights worked for a week or so, then stayed on red for a day or so regardless of temp and now LED's dont light up.
Date published: 2017-10-25
Rated 1 out of
5
by
sailingstar22 from
Has a mind of its own.
I was hesitant to purchase this faucet, but friends of ours highly recommended the touch feature. Upon installation, it was clear from the beginning that our was a little off. First, the water pressure is drastically lower than the previous faucet installed. After about a week, and similar to other reviewer's experiences, it began turning on at random, even in the middle of the night, 5-6 times per day. Sometimes it will shut itself off after a few minutes, other times it needed intervention. In other instances only a manual shut off would turn it off, not the touch feature (same was true several times when using). We have now had it over a month, and when the touch feature is on, the faucet slowly drips when turned off. You need to manually turn it off to make it work. So much for spending the extra money for the touch feature. It was a total waste and sad to read that the warranty is so limited (and will cost a bunch to have someone come out to fix it). For a $750 product that is supposedly market-leading, you would expect Delta to stand behind it better.
Date published: 2017-10-04
Rated 1 out of
5
by
NeedANewFaucetNow from
Faulty faucet
My wife and I got this faucet after seeing it at a friends house. We loved it! Beautiful faucet and loved the touch technology. Unfortunately after it was installed the touch tech started malfunctioning and would not turn on reliably and consistently. Very disappointed in this purchase.
Date published: 2017-09-07
Rated 1 out of
5
by
wdwtexas02 from
Great Design, horrible functionality
Maybe my wife and I are one of the few that have experienced the "ghost in the faucet" but this thing has really disappointed me. Like a couple of other reviews on this site, the faucet seems to have the uncanny ability to not function correctly.(i.e. turning off/on randomly, not turning on/off when touched.) I have replaced the batteries (after 1 month), checked all the connections multiple times, tested for ground...still a problem child. Not sure what to think of this faucet right now because we really love the look and idea of it, but the functionality right now is driving me crazy.
Date published: 2017-08-31
Rated 4 out of
5
by
Connieg0801 from
So far so good just wish I got all the parts
We have only had the faucet for a couple days but I really like the modern look and the touch feature. Time will tell. So far it has come on once by itself.
I ordered this faucet through Home Depot's website. The first order I received just a faucet in the box.! It did not have any of the parts (an included parts list sure would of been handy). Glad I opened it before plumber got there. Ordered another one, this time it was missing the counter weight for the pull down hose and 3 batteries. Very frustrating to say the least. Delta is sending me the weight but the batteries I was in my own. Very poor quality control!!!
Date published: 2017-07-22