Leland®
Ver toda la colección para cocina Leland®

Llave para barra/preparación de alimentos extensible de una manija con tecnología Touch<sub>2</sub>O® en acero inoxidable SpotShield

N.º de modelo: 9678T-SP-DST
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Leland®
Ver toda la colección para cocina Leland®
Llave para barra/preparación de alimentos extensible de una manija con tecnología Touch<sub>2</sub>O® en acero inoxidable SpotShield
N.º de modelo: 9678T-SP-DST
Precio de lista: $65610
Agregar a favoritos
Busque instaladores locales de Delta®
CARACTERÍSTICAS DEL PRODUCTO
Tóquela para que se abra. Tóquela para que se cierre. Ya sea que tenga las manos ocupadas o los 10 dedos sucios, la tecnología Touch2O® de Delta® ayuda a mantener la limpieza de su llave, incluso cuando tiene las manos sucias. Un simple toque en cualquier parte del tubo de salida o de la manija con la muñeca o el brazo activa el flujo de agua a la temperatura establecida según el ajuste de la manija. La luz de LED TempSense™ de Delta cambia de color para indicarle la temperatura del agua y descartar cualquier sorpresa o incomodidad que pudiera surgir. El acoplamiento MagnaTite® de Delta® cuenta con un potente imán integrado que permite colocar la varilla de rociado de la llave en su lugar y la sostiene allí para que permanezca acoplada cuando no está en uso. La tecnología SpotShield™ de Delta® ayuda a mantener la llave más limpia durante más tiempo, ya que resiste las marcas de agua y de dedos. Mantenga su espacio impecable con la tecnología SpotShield, disponible en una variedad de acabados para la cocina y el baño. Las llaves con tecnología de sellado DIAMOND™ Seal de Delta® funcionan como si fueran nuevas de por vida porque cuentan con un diseño patentado gracias al cual se reducen los puntos de fuga, la instalación es más sencilla y duran el doble que el estándar de la industria*. Las llaves para cocina con orificios rociadores Touch-Clean® le permiten limpiar con facilidad la acumulación de calcio y cal con solo deslizar el dedo. Usted puede realizar la instalación con confianza, ya que tendrá la tranquilidad de saber que las llaves de Delta están respaldadas por nuestra garantía limitada de por vida. Los componentes electrónicos están respaldados por nuestra garantía para componentes electrónicos por 5 años. *Estándar de la industria basado en ASME A112.18.1 de 500,000 ciclos.
  • Con tecnología Touch2O®, con solo tocar cualquier parte de la salida de la tina o la manija se abre y se cierra el flujo de agua
  • Permite mantener la llave más limpia, porque al lavarse las manos no tiene por qué ensuciar su llave
  • La luz LED azul indica cuándo se activa el modo táctil, y la luz roja, cuándo la batería se está acabando
  • El corte automático del flujo de agua después de cuatro minutos ayuda a ahorrar agua
  • La luz de LED TempSense™ integrada indica la temperatura del agua: cambia de azul a magenta y de magenta a rojo a medida que aumenta la temperatura.
  • Funciona con 6 baterías AA (incluidas), con una duración de las baterías de hasta 1 año, o 6 C (no incluidas), con una duración de aproximadamente 3 años.
  • La tecnología Touch2O® intuitiva detecta la diferencia cuando se toca el producto y cuando se lo golpea y, así, se reducen las posibilidades de activación
  • El adaptador de CA EP102157 opcional puede pedirse por separado
  • El acoplamiento MagnaTite® utiliza un potente imán integrado para colocar la varilla rociadora de la llave de manera precisa en su lugar y mantenerla allí para que permanezca acoplada cuando no está en uso, y no se cae con el tiempo
  • La tecnología SpotShield™ ayuda a mantener la llave o la ducha más limpias durante más tiempo, ya que resisten las manchas de agua y de dedos.
  • Los suaves orificios rociadores de goma Touch-Clean® le permiten limpiar fácilmente la acumulación de calcio y cal con solo deslizar el dedo
  • Gracias a la tecnología de sellado DIAMOND™ Seal, la instalación es más fácil y la llave funciona como si fuera nueva de por vida, ya que se reducen los puntos de fuga y la duración es dos veces superior en comparación con los productos estándar de la industria.
  • Todo lo que necesita en una conveniente caja, que incluye líneas de suministro PEX InnoFlex®
  • Instalación con 1 o 3 orificios de 8"
  • Cubierta opcional disponible para comprar por separado
  • Cumplimiento con la ADA
  • La salida de la tina deslizable y de arco elevado gira 360°
Technology and Special Features
Cumplimiento con la ADA
Touch-Clean®
Libres de plomo
SpotShield®
Tecnología de sellado Diamond Seal®
Acoplamiento MagnaTite®
VoiceIQ® Compatible
Documentos y especificaciones
Soporte para productos, repuestos y especificaciones técnicas
Ver especificaciones técnicas
Ver hoja de mantenimiento e instalación
Ver diagrama de repuestos y accesorios
Registrar su producto
Información de instalación
Instalación con 1 o 3 orificios de 8"
Instalación con 1 o 3 orificios de 8"
Overall Height (in.) :
14 1/2
Voltaje:
0
Caudal:
1.8 gpm a 60 psi, 6.8 l/min. a 414 kPa
Tipo de válvula:
Disco cerámico

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RESEÑAS
Rated 3 out of 5 by from The Love doesn't last We love the touch feature, we live by it, and find ourselves tapping sinks everywhere we go that is not our kitchen. But, our faucet is 4 years now, and we had to essentially argue to get a replacement solenoid by year 3, and after another year it has gone out again.
Date published: 2024-06-04
Rated 1 out of 5 by from What junk! The only reason this faucet got 1 star is because 0 stars wasn't available. I am so disappointed, angry, and frustrated with this faucet. I cook a lot and I was so excited to have this "touch on" feature. I have spent far more money on plumbers bills to fix this faucet (multiple times) than its purchase price. I had this installed about 5 years ago. First, about two years in, I had water leaking from the handle. To Delta's credit, they sent me a replacement part free of charge, but the bill for the plumber was on me. Shortly after that the light that senses water temperature failed. I bought a new solenoid (a nearly $200 part) and paid the plumber's bill to replace it. Unfortunately, that did not solve the light issue -- the sensing for cold water worked, but the red light never worked again. I decided to ignore the temperature sensing malfunction since the faucet worked without it. Now, another two years down the road, the solenoid has failed again -- the "touch on" feature, which was the only reason I bought this faucet, no longer works. I could've paid a whole lot less for a conventional faucet, but the "touch on" feature was important to me. Something else to note: with the touch feature not working, regular use of the handle every day, all day, loosens the screw in the handle which makes the handle loose and flop around. The handle screw needs to be tightened weekly. TLDR: Save money and aggravation and buy another faucet.
Date published: 2024-05-12
Rated 2 out of 5 by from Disappointing at every turn I took comfort in the Delta name and lifetime warranty 9 years ago when I purchased my very first fancy touch faucet. About 6 months ago, while cleaning, it started its decline and ultimately became inoperable. Delta sent 2 sets of parts but the more I tinkered with the worse it got. Finally I received a new unit which was supposed to be an upgrade. Definitely not. A contractor installed last night and the touch worked perfectly. Today we’ve had to touch it up to 4 times to turn the unit on. The sprayer is weird and does not give a normal spray. Who wants 2 side sprays? The splashless option is pretty useless. The faucet doesn’t pull out smoothly like my previous unit but maybe that will wear down over time. The “upgraded” version style isn’t as modern looking with its handle as my previous version. So I am disappointed but after having no working faucet for 7 days I was grateful to be able to cook and clean the kitchen again. I’d love to share my video but only a YouTube video link is permitted.
Date published: 2024-01-14
Rated 5 out of 5 by from Great products with outstanding customer service! We had a problem with our touch kitchen faucet and customer service walked me through the diagnostics to resolve. However this joint effort was not successful so Delta shipped me a new faucet assembly without charge to replace our 5 year old faucet and I received it in 2 days. I could not have asked for a better experience and I don’t get to say that often. Delta has a lifetime customer with me.
Date published: 2023-02-20
Rated 5 out of 5 by from Love the features. With a touch the water comes on and with a long hold the water either stays on (if was already on) or if just moving the faucet, the water will stay off. No surprise burst of water on the arm (like other manufacturers have). I also really like the light on the bottom of the faucet to in dictate if the water is cold, warm or hot.
Date published: 2023-02-18
Rated 5 out of 5 by from Nice Delta - 9178T-DST Excellent faucet - nice looking, serviceable + touch control. Saving water for sure.
Date published: 2023-02-15
Rated 5 out of 5 by from Nice Delta - 9178T-DST The faucet was easy to install, looks great and I really like the touch control feature. Nice faucet. 5 stars in my book.
Date published: 2023-02-08
Rated 5 out of 5 by from A wonderful upgrade to our kitchen This faucet was better than expected the style, function, and ease of use is all wonderful.
Date published: 2023-01-27
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Preguntas y respuestas

Is the faucet lead free?

Asked by: JackN
Hello JackN, Thank you for your question, I would be happy to help. The 9178T-SP-DST is lead free, actually all of our DST and LF models are in fact led free. Please contact us back for any further questions or concerns. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

I have received a Model 9178-SP-DST faucet. This faucet is intended to be used with a bar sink. Is this the correct model for that application, or is there a smaller model for a bar sink?

Asked by: JohnF
Hi JohnF, Thanks so much for contacting Delta Faucet Company about 9178T-SP-DST! This is a full size kitchen faucet, I included a link below to the 9678T-SP-DST Leland bar prep faucet. https://www.deltafaucet.com/kitchen/product/9678T-SP-DST.html Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-01-31

3month old faucet doesn't work,was working and stopped. Lights come on but water will not flow. Solenoid valve bad. Batteries not problem.

Asked by: Rick
Hi Rick, Thanks so much for contacting Delta Faucet Company about, 9178T-SP-DST! Low flow is caused by debris, I have included a link below to the Help Center providing flushing instructions. https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2023-03-21

does this model come in a prep sink faucet?

Asked by: MDito
Hello MDito, Thank you for your question! I will be happy to assist you. Delta model 9678T-SP-DST is a bar/prep version of the Kitchen model 9178T-SP-DST. Please contact us directly if you need further assistance. Best Regards, Kyra
Answered by: Delta7
Date published: 2024-03-28

The faucet drips after touch shutoff even with new batteries - does the solenoid need to be replaced?

Asked by: Truckeejim
Hello Truckeejim, Thank you for contacting Delta Faucet Company. I am sorry to hear that your Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Chrome MODEL#: 9178T-DST is leaking, which can be very frustrating. I am so glad that you contacted us, so we can get this taken care of for you! The leak when off you are experiencing appears to be caused by debris within the solenoid assembly. We recommend doing a flush on your electronic components. Please follow the below steps to resolve your drip: 1. Put the handle in the off position. 2. Remove the blue clip that is attached to the top of the solenoid assembly below the sink. 3. Pull the solenoid off of the faucet connection. Remove the debris screen in the top connection if able, and clear any debris with tweezers or a q-tip. 4. Set a bucket under the PEX supply line that is exposed. 5. Place the handle in the on position and allow it to run water for 2 full minutes. This will clear the supply line out of any debris. 6. Put the handle back into the off position. 7. Reconnect the solenoid to the faucet and clip it back into place. 8. Now remove the bottom clip from the solenoid where the hose connects and pull the hose off. 9. Turn the water back on for an additional 2 minutes to clear the solenoid assembly of any remaining debris. 10. Reconnect the hose and clip it into place again. Once that is finished, turn the water onto the faucet and run it for 15 seconds. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

Are there batteries that need replacing? &nbsp;If so how do I replace them and with what size?

Asked by: CCCC
Hi! Thank you for your question! You will pop the top off of the battery box and replace them with 6 C batteries. Best Regards, Tim
Answered by: Delta
Date published: 2024-03-28

What finish most closely resembles polished nickel

Asked by: Vicki60
Hi Vicki60, Thank you for your question regarding our Delta Faucet Delta Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Spotshield Stainless MODEL#: 9178T-SP-DST. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Unfortunately, we do not offer a finish that resembles polished nickel. Thank you for being a loyal Delta Faucet customer. Please feel free to call, email, or message us on social if you need anything else. Best Regards, Themar Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

My touch kitchen faucet is dripping in the on mode from faucet. But when turned off, no drip. Did all recommendations, could it be a bad solenoid??

Asked by: Ann Koz

It says there's an AC adapter for the 9178T-AR-DST -- Optional A/C adapter EP102157 may be ordered separately How do you order this?

Asked by: rushboy2112
Hi rushboy2112, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Arctic Stainless MODEL#: 9178T-AR-DST optional AC adapter can be purchase online or locally. I have attached a link below to the Where To Buy section on our website. https://www.deltafaucet.com/where-to-buy Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole
Answered by: Customer Service
Date published: 2024-03-28

Our new faucet 9178T-SP-DST is great but sometimes it turns on by itself and sometimes you touch it and it doesn&rsquo;t turn on. Any solutions for either scenario?

Asked by: John
Hello Valued Customer, Thank you for contacting Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-06-12

Hi, after replacing the batteries, flow sometime turns on and off on touch but not always (as it did before replacing the batteries). Water flows as it should using the on/off handle. What is recommended please?

Asked by: Michael
Hi Michael, Thank you for your question about the Delta Faucet model 9178T-SP-DST. We are happy to help! The issue may be caused by the wires touching metal or something conductive. We also recommend placing the battery pack flat on the floor 2&quot; from the wall to help ground the faucet and improve the signal. See here for additional troubleshooting steps. https://support.deltafaucet.com/s/article/How-to-Troubleshoot-a-Delta-Kitchen-Faucet-with-Touch2O-Technology-1628025862981 Please contact us directly for additional assistance or if you have any additional questions! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Where do we get the installation instructions for the Leland 9178T? This is our second order to get this model, and both times the instruction manual included in the sealed box is for a different model.

Asked by: Mamaw
Hello, Home Depot customer! Thank you for contacting us at Delta Faucet! I apologize for this information not being available to you but I will be happy to help! Please see the following link for the installation instructions for your Delta Faucet model 9178T-SP-DST Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Spotshield Stainless. https://media.deltafaucet.com/MandI/106559%20Rev%20D.pdf Please contact us directly if further assistance is needed at this time.&nbsp; We appreciate your loyalty to Delta Faucet Company. Best Regards, Tim
Answered by: Customer Service
Date published: 2024-03-28

I lost my manual for my faucet 9178 T. How can I print a copy?

Asked by: Tina Johnson
Hello Tina Johnson, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! I have attached a link to the Delta Faucet LELAND&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies MODEL#: 9178T-SP-DST installation guide, please see the link below. https://media.deltafaucet.com/MandI/106559%20Rev%20D.pdf Thank you for being a loyal Delta customer. Please contact us back for any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

The little cover for the screw on the handle is suddenly missing. What is this called and how do I order a replacement?

Asked by: Grateful
Hi Grateful, Thank you for your question about the Delta Faucet model 9178T-SP-DST. A replacement cover button and set screw are available as part number RP50585SS. Unfortunately, we don't currently carry this item on our website. I recommend using our store locator. You can purchase Delta Faucet products from many local dealers and internet sites. If a dealer does not carry a specific item in stock, they should still be able to place an order for you. I recommend using our store locator. https://www.deltafaucet.com/where-to-buy Please reach out for further assistance or with any additional questions! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-09-05

The faucet will not shut off completely. Plumber says the solenoid has trash in it and needs replacing. It is model X00080377 dated 6/4/17. How can I get one?

Asked by: Mickey
Hello Mickey! Thank you for your question and we are happy to help. We apologize for this information not being readily available to you. The solenoid for the Delta Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Venetian Bronze MODEL#: 9178T-RB-DST is EP92546 and can be ordered through us. With any further questions or concerns, please do not hesitate to reach out to us directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Carrie
Answered by: Delta7
Date published: 2024-03-28

Does this faucet take batteries for the touch feature?

Asked by: Daniel
Hi Daniel, Thank you for contacting Delta Faucet. Please accept our sincere apology for the inconvenience you are experiencing. We will be happy to assist you in resolving this issue as quickly as possible. Our Delta Faucet Delta Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And Shield Spray&reg; Technologies In Spot shield Stainless MODEL#: 9178T-SP-DST does include batteries to function the touch feature. Thank you for being a loyal Delta Faucet customer. Please feel free to call, email, or message us on social if you need anything else. Best Regards, Themar Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

After installing my new faucet the hot water is not very hot.

Asked by: tom g
Hello tom g, Thank you for contacting us. I apologize for the low hot flow you are experiencing with your Delta faucet and I am happy to help you. Reduced flow is typically caused by debris. If only one side is affected, there is debris in the supply line. To flush the supply line, first shut off the hot and cold water supply. Remove the hot supply line from the shut-off valve and place the line into a bucket. Open the handle to the middle position, fully open, then turn the cold supply back on for one minute. The cold water should flow through the faucet and out the hot supply tube. Reconnect the supply line and turn on both supplies. Check flow from the faucet. If this does not help, please let us know. Please contact us back with any further questions. Best Regards, Skyler
Answered by: Delta7
Date published: 2024-03-28

Can this work if battery is drained?

Asked by: bly62
Hello bly62! Thanks for the question. No, the faucet won't work if the batteries are drained. Before the batteries are drained, you can switch it to a manual mode, by turning the faucet on so that water is running and then remove the cap from the battery box. Please contact us directly with any further questions or concerns. Best regards, Paul
Answered by: paul
Date published: 2024-03-28

What 4&quot; deck plate can I order with this faucet? My small prep sink has 3 holes so I need a deck plate in order to install this. Thanks

Asked by: Tracey
Hi Tracey, Thank you for your question about the Delta Faucet model 9678T-RB-DST Leland&reg; Single Handle Pull-Down Bar / Prep Faucet With Touch2O&reg; Technology In Venetian Bronze. I am sorry this information was not readily available, and I am happy to help! Unfortunately, this faucet can be installed in a single hole or an 8&quot; 3-hole installation with the RP47274RB escutcheon sold separately. We do not currently carry a 4&quot; escutcheon for this faucet. I apologize for any inconvenience this causes. Please contact us directly if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

I was under the impression this faucet needed 120v electrical power but it is only using the battery pack. Was I wrong in thinking that?

Asked by: chirp78
Hello chirp78, Thank you for your question about the Delta Faucet model 9178T-RB-DST LELAND&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies. I apologize for any difficulty finding this information. We are happy to help! To use the Touch2O feature, only battery power is needed as power is only drawn when the faucet is turned on or off. Faucet models with VoiceIQ technology will need the EP73954 A/C power supply to power the faucet's Wifi connection. Please reach out directly at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan
Answered by: Delta Faucet
Date published: 2024-03-28

I have a 9178T-RB-DST Touch with a power adapter. It has been installed for a couple years and has run fine. Recently it started being slow to shut the flow of water off, going from almost instantly to approximately a second. I've replaced the batteries.

Asked by: Andy
Hi Andy, Thanks so much for contacting Delta Faucet Company! Resetting the solenoid could resolve this issue with your LELAND&reg; Pull-Down Kitchen Faucet MODEL#: 9178T-DST. To reset the solenoid, remove the lid to the battery box and the black LED wire from the side of the solenoid (and unplug the AC adapter from the solenoid, if you have that optional accessory). Let it sit for at least 2 minutes. Reattach the lid to the battery box and plug the LED wire back into the solenoid (you should hear or feel it click when it is fully inserted). If the issue persists, please clean/flush the solenoid. To clean the filter basket/screen, please turn the handle to the off position. You will need a paper towel or two. Disconnect the clip from the top hose going into the solenoid. Look into the top solenoid valve you should see a white/blue debris screen or basket. It should simply unscrew or, depending on the model, you may need to take a pair of needle-nose pliers (or tweezers) and pull the small debris basket/screen out. Clean the debris screen by rinsing it. If the screen does not remove easily, use a swab with white vinegar and water to wipe the screen clean of any debris. Place the basket/screen back into the solenoid and reinsert the top tube into the solenoid, making sure the clip is securing the hose (tube) to the solenoid. Please reach out with further questions! Best Regards, Kelley Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

We&rsquo;ve had to flush out the small blue filter in the touch sensor 4x in 2 months since purchase. Small flat shiny dark brown sediment collects there causing decr flow. Not new home, not calcification/rust (no other faucets have same problem). How to fix? &nbsp;

Asked by: Denise
Hi Denise, thank you for your interest in the 9178T-RB-DST! We are happy to assist you! We have reached out to you directly via email in regard to this matter. Please contact us directly if you have any questions or need additional assistance. Best Regards, Themar Digital Communications Specialist
Answered by: Customer Service
Date published: 2023-02-14

I have had Leland touch faucet since March 2020 and it has worked great. Recently the touch feature started becoming inconsistent, so I replaced the batteries twice. &nbsp;Still not working with touch. &nbsp;Suggestions? &nbsp;Please help!

Asked by: Scooter13
Hi Scooter13, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. There are a couple of common adjustments that can be made to improve the operation of our Delta Faucet Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Arctic Stainless MODEL#: 9178T-AR-DST. Please make sure any wires are isolated from the solenoid box, the water supply lines, and anything else that might conduct electricity. If space is limited, we recommend a minimum of two inches of clearance, if possible. We also recommend placing the battery pack flat on the floor or as close to the ground at your feet as possible. The battery pack should have at least 2 inches of clearance from the walls or anything that can conduct electricity below the counter, as the pack is also touch-sensitive. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole
Answered by: Customer Service
Date published: 2024-03-28

The faucet automatically shuts off if it hasn't been touched in 4 minutes. Is there a way to override this feature? (I like to keep my faucet dripping slowly during especially cold/freezing weather.)

Asked by: kmote
Hi kmote, Thank you for your question about this Touch2O faucet! The faucet can be used manually so that it will not turn off automatically and can be left to drip. One way is to disconnect the battery cap while the water is flowing. The solenoid valve will then stay open and the faucet can be used manually. Or, using a bucket to catch excess water and with the handle closed, disconnect the hoses above and below the solenoid and then clip the hoses together. Check that the clip is over the shoulders of the hose connection and pull down to ensure the connection is secure. See here for more information: https://support.deltafaucet.com/s/article/Touch-Change-to-Manual Please contact us directly if you have any additional questions! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

I purchased the Delta AC Power Supply Adapter, but the faucet doesn't seem to want to work without batteries, even with the AC adapter connected. Why isn't it working?

Asked by: Molly
Hello Molly, Thank you for your question about the Delta Faucet model 9178T-AR-DST LELAND&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies. I apologize for any difficulty finding this information. We are happy to help! To use the EP73954 A/C Power Supply, you will need an unswitched outlet under your sink. I recommend using a lamp or other small appliance to check that the outlet is getting power. Please reach out directly at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan
Answered by: Delta Faucet
Date published: 2024-03-28

Does this chrome faucet have two different chrome textures or does the picture make it look like that?

Asked by: Linda
Hi Linda, Thank you for contacting Delta Faucet Company. Please accept our sincere apology for the inconvenience you are experiencing locating this information. We are happy to assist. The Delta Faucet Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Chrome MODEL#: 9178T-DST one Chrome finish. We attempt to minimize variations in color by utilizing certain control methods. However, differences in sizes, shapes and materials of individual faucet parts can produce variations in color that can sometimes be noticeable to the human eye, despite the controls we have in place. Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley
Answered by: Customer Service
Date published: 2024-03-28

I notice that the delta models that have a ball like handle, Overland/Leland, control hot water by pushing the handle back while the L shaped handles, Dominic/Charmaine, control hot water by pushing the handle forward. Is this by design or am I mistaken?

Asked by: JamesF
Hello JamesF, Thank you for your question about the Delta Faucet model 9178T-SP-DST LELAND&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies. I apologize for any difficulty finding this information. We are happy to help! To increase the hot water, the user will push the handle back or away. A faucet model with a more perpendicular handle uses a Euro-motion valve cartridge. For example, the Charmaine 19962TZ-SD-DST will increase the hot water by pulling the handle forward. Please reach out directly at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan
Answered by: Delta Faucet
Date published: 2024-03-28

Recently replaced faucet; now manual operation does not work at all -- must tap/touch in order to get the faucet to flow water. Please advise as to why the manual feature is not operational. Can the faucet work without power?

Asked by: slc_5280
Hello Valued Customer, Thank you for contacting Delta Faucet Company! We apologize for the inconvenience you are experiencing and we are happy to help! Our touch20 products are designed to work with touch. You can leave the handle in the open position to your desired temperature, and tap it to turn it off and on. The faucet will still work with the batteries installed. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-10-28

The water pressure coming out of the spray nozzle has decreased significantly and need tobe replaced for the second time. can you provide me the part number i need to order and the process, My faucet is 9178T-RB-DST. Thanks

Asked by: JOHN C
Hi JOHN C, Thank you for your question regarding our Delta Faucet 9178T-RB-DST. If there is calcium build-up in the spray assembly, it may be necessary to soak it in a 50/50 solution of vinegar and water. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-26

My pull down spray nozzle on this faucet is not staying up in place when retracted. The magnet to hold the spray nozzle in place is not working anymore. I received this faucet in December of 2021 on reference number 901323.

Asked by: Johnny B
Hi Johnny B, Thank you for your question regarding our Delta Faucet 9178T-SP-DST. We have reached out to you directly. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358
Answered by: Customer Service
Date published: 2024-04-30
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