Rated 1 out of
5
by
vrl1020 from
Defective Product
Bought this faucet during a kitchen remodel. Within 6 months the handle started leaking when left in the "open" position. I called Delta and they sent a replacement cartridge to fix the leak. I spent money to have my plumber install the new piece. Almost immediately the handle began to leak again. I would come into the kitchen in the morning and my entire island would be covered in water and spilling onto the floor. Stopped using the touch feature and just closed the handle like a normal faucet to prevent leaking and it is now leaking with the handle closed too. Also, the magnet component that retracts the head of the faucet back into the arm has completely rusted out and disintegrated after a year of use. Delta is now sending me more parts (in lieu of a replacement faucet) and refuses to acknowledge that I received a poor product.
Date published: 2021-09-09
Rated 3 out of
5
by
cheesegeek from
Love/hate relationship with faucet
First the bad - buyers need to be aware of an problem with the cartridge for this model.
Purchased this last spring, but because of COVID, did not have it installed until last October. A few months ago, it started dripping. Also, since the faucet was installed, the water pressure has gone from ok to worse, with it taking 20 minutes to fill up my medium-sized kitchen sink. After looking online, I see that there is a known issue with the cartridge for this model and people are having to replace it several times.
The water pressure was lower in the faucet as soon as it was installed. We tried cleaning the little tiny circular filter in the faucet head with no luck, and so with everything going on, we just lived with it. But when the flow became a big issue (couldn't rinse out debris in the sink, garbage disposal wasn't getting clean), we had a plumber come over thinking it was an issue with the new lines that were put in before the faucet was installed. Nope. Plumber tells us the cartridge is bad and needs to be replaced after only 9 months of using it. So, we'll have to buy another cartridge and have the plumber come back out, replace it, and then pay his bill $$$.
Now the good. What do I love about the faucet? Everything else. I have rheumatoid arthritis and several other health issues, and having a faucet that turns on with a touch is so wonderful. It's also a huge bonus when your hands are filthy and you can use your wrist to turn the water on. Combined with our automatic soap dispenser, it's effortless to clean our hands. I find myself wishing all of our faucets would turn on with just a touch! And the three spray modes are great, especially the one that comes out as a very focused stream which removes bits of gunk stuck to plates, etc. Some people don't care for a feature which turns the faucet off after 4 minutes. I actually enjoy that as I can leave the faucet on to fill the sink or a pot and know it will turn itself off. More than once I've turned the faucet on and forgotten about it, and now I don't have to worry. It also looks great on our counter, which was a minor factor when purchasing this.
Would I purchase this again? Probably. We looked around for over a month trying to find a faucet that fit our needs and specifications and found one that crossed everything off. But the cartridge needing to be replaced is frustrating and costly.
Date published: 2021-07-05
Rated 1 out of
5
by
John P from
Not the Quality That I Expected From Delta
Purchased in April and installed by plumber in late May. Needed two parts right away out of the box as unit leaked from spray nozzle and spray pattern was not correct. Delta tech support person Carmen was helpful and parts arrived as scheduled. Still waiting for plumber to complete install as happens when things don't go well the first time.
Date published: 2021-06-07
Rated 5 out of
5
by
jld1 from
Excellence
High quality with great results
Date published: 2021-05-01
Rated 5 out of
5
by
Paul from
Awesome Coolist!!!
I saw this Faucet at a time share stay & told the missus we need to install one of these in our kitchen.
She raves every day how much she loves it!
Date published: 2021-04-29
Rated 4 out of
5
by
Spider3121 from
Looks Good
I bought this along with the adapter, which was a waste of money. You cannot plug this into the same outlet that your garbage disposal is plugged into. If I had known this I could have saved buying the adapter. I was trying to be eco friendly and not use batteries.
Date published: 2021-04-26
Rated 2 out of
5
by
Kay42 from
Disapponted
I had a Leland kitchen faucet in prior house and really liked it. So got that faucet again for new house. The sprayer is different and I hate it. There are 3 modes of spray instead of two. The water stream is very puny, I don’t know what this “bubble” spray is for. It does nothing for me. I would like to have spray head like before that just had regular stream or spray,
Date published: 2021-03-21
Rated 5 out of
5
by
Taffy from
Great Features
The faucet lived up to my expectations.
Date published: 2021-03-13
Rated 4 out of
5
by
LG Foodie from
Good faucet
Good faucet - nice stream and very reliable with the touch function except doesn't work through long sleeves.
Date published: 2021-03-02
Rated 5 out of
5
by
Cindyloo from
Kitchen faucet
So far I love it. It's nice to be able to just touch it and it turns on!
Date published: 2021-02-22
Rated 5 out of
5
by
Pat59 from
Great
I like the Touch2O. Very usefull!
Date published: 2021-02-18
Rated 4 out of
5
by
J R from
works as advertised.
Everything works as advertised. The touch on/off feature is great, takes some getting used to.
Date published: 2021-02-11
Rated 5 out of
5
by
Captain Mike from
Works Great and easy install
I purchased this faucet and installed it myself. The instruction videos proved very beneficial. The faucet works as expected and I am very happy with the quality. I will always recommend Delta.
Date published: 2021-01-29
Rated 5 out of
5
by
Mike from
Easy Install
Works very well as advertised. Very happy with easy install and the final result. A quality solid product.
Date published: 2021-01-21
Rated 5 out of
5
by
Peg123 from
Touch feature
I absolutely love the touch on and off feature and the spot shield. It was a little difficult to install but it was worth it!!
Date published: 2021-01-18
Rated 5 out of
5
by
Poppydude66 from
Great Tech Support
Excellent faucet. Delta tech specialist was great help in answering questions about dripping faucet with solenoid touch control. Also, sent me a new wand retainer & replacement kit at no cost. Old retainer broke apart - manufacturing issue.
Date published: 2021-01-15
Rated 1 out of
5
by
Mike496 from
Ouch! Did Not Work
We just built a new house and thought we would try a "touch" kitchen facet. After a few days, there must have been sand/dirt in the lines that caused the volume to be reduced. I contacted the builder and did nothing. Since then, the volume of water has slowed to a trickle which makes washing dishes miserable. I contacted the supply house who contacted Delta and there are no parts available and have been back ordered for months. Got fed up with this facet and will replace with a normal 0n/Off using a handle. By the way, we have to other sinks in the kitchen area that does not have touch and they work just fine. This facet has been a headache since day 1 and I would not recommend to buy one.
Date published: 2021-01-14
Rated 1 out of
5
by
jenna from
Touch feature became posessed and now faucet leaks
I've had this faucet for over 5 years. The touch feature became possessed and would just turn on all by itself when no one was even close to it. I did all the trouble-shooting that the Delta website recommended (clearly lots of people have had similar issues). Eventually I gave up and disconnected the touch feature. But now the faucet is almost impossible to turn off. If you don't slam the handle just right it drips. So basically, every time I go to turn if off it takes three or four tries. Additionally, it is extremely difficult to find the exact right balance of hot and cold. Once you fight the sweet spot you don't want to turn the water off for fear you'll never find it again. So you end up wasting a ton of water. It was great when it worked but too much money to just have to replace it after five or six years. I'm not even going to bother with the warranty to get the leak fixed because I have so much trouble with the temperature balance.
Date published: 2021-01-14
Rated 5 out of
5
by
Doug from
Love the features.
Just got it installed and it's working great.
Date published: 2021-01-13
Rated 5 out of
5
by
Anonymous from
Great faucet
I just love this faucet. The look is great and the touch is so convenient. Works perfect
Date published: 2020-12-28
Rated 5 out of
5
by
Jb38 from
Works like a charm
I bought this months ago but really didn’t need it. I decided to remodel my kitchen and installed it 4 days ago. It is great. No more messy faucet handles to deal with while cooking.
Date published: 2020-12-26
Rated 5 out of
5
by
Razor93 from
Great features
Being able to touch the faucet and have the water start is great and makes it easy to use when your hands are dirty.
Date published: 2020-12-19
Rated 5 out of
5
by
Dogface 10000 from
Great feature of touch off and on
I got this faucet installed yesterday and I love the feature of touch off and on. So far so good.
Date published: 2020-12-18
Rated 5 out of
5
by
Maryks from
Just touch to activate on and off.
It’s much stronger than my older faucet. Love all the function sprays.
Date published: 2020-12-17
Rated 5 out of
5
by
Kl from
Faucet
Love this faucet
Date published: 2020-12-02
Rated 5 out of
5
by
Iris from
Love it!
I bought this a month ago and I am obsessed. It is such a convenience to be able to touch and have the water start/ stop running without having to turn the faucet handle. Plus, it has a very nice design.
Date published: 2020-11-26
Rated 4 out of
5
by
Walt from
Nice
Just installed, easy hook-up and looks good. My wife loves the touch feature. Too early to give a performance review however.
Date published: 2020-11-21
Rated 5 out of
5
by
WEBBY from
Great faucet
Best kitchen faucet i have ever bought
Date published: 2020-11-18
Rated 5 out of
5
by
Skay69 from
Stylish and so convenient!
Recently installed, and I love it.i cook a lot and my hands get so messy. Now I just use the touch feature and I don’t get everything dirty. The tiny light lets me know how hot/cold the water will be.
Date published: 2020-11-11
Rated 5 out of
5
by
ndpatman from
Sleek and functional!
This faucet looks great, has many awesome features and is so easy to use
Date published: 2020-10-18