Llave para barra/preparación de alimentos extensible de una manija con tecnología Touch<sub>2</sub>O® en acero inoxidable SpotShield

N.º de modelo: 9678T-SP-DST
Llave para barra/preparación de alimentos extensible de una manija con tecnología Touch<sub>2</sub>O® en acero inoxidable SpotShield
N.º de modelo: 9678T-SP-DST
Precio de lista: $65610
CARACTERÍSTICAS DEL PRODUCTO
Tóquela para que se abra. Tóquela para que se cierre. Ya sea que tenga las manos ocupadas o los 10 dedos sucios, la tecnología Touch2O® de Delta® ayuda a mantener la limpieza de su llave, incluso cuando tiene las manos sucias. Un simple toque en cualquier parte del tubo de salida o de la manija con la muñeca o el brazo activa el flujo de agua a la temperatura establecida según el ajuste de la manija. La luz de LED TempSense™ de Delta cambia de color para indicarle la temperatura del agua y descartar cualquier sorpresa o incomodidad que pudiera surgir. El acoplamiento MagnaTite® de Delta® cuenta con un potente imán integrado que permite colocar la varilla de rociado de la llave en su lugar y la sostiene allí para que permanezca acoplada cuando no está en uso. La tecnología SpotShield™ de Delta® ayuda a mantener la llave más limpia durante más tiempo, ya que resiste las marcas de agua y de dedos. Mantenga su espacio impecable con la tecnología SpotShield, disponible en una variedad de acabados para la cocina y el baño. Las llaves con tecnología de sellado DIAMOND™ Seal de Delta® funcionan como si fueran nuevas de por vida porque cuentan con un diseño patentado gracias al cual se reducen los puntos de fuga, la instalación es más sencilla y duran el doble que el estándar de la industria*. Las llaves para cocina con orificios rociadores Touch-Clean® le permiten limpiar con facilidad la acumulación de calcio y cal con solo deslizar el dedo. Usted puede realizar la instalación con confianza, ya que tendrá la tranquilidad de saber que las llaves de Delta están respaldadas por nuestra garantía limitada de por vida. Los componentes electrónicos están respaldados por nuestra garantía para componentes electrónicos por 5 años. *Estándar de la industria basado en ASME A112.18.1 de 500,000 ciclos.
  • Con tecnología Touch2O®, con solo tocar cualquier parte de la salida de la tina o la manija se abre y se cierra el flujo de agua
  • Permite mantener la llave más limpia, porque al lavarse las manos no tiene por qué ensuciar su llave
  • La luz LED azul indica cuándo se activa el modo táctil, y la luz roja, cuándo la batería se está acabando
  • El corte automático del flujo de agua después de cuatro minutos ayuda a ahorrar agua
  • La luz de LED TempSense™ integrada indica la temperatura del agua: cambia de azul a magenta y de magenta a rojo a medida que aumenta la temperatura.
  • Funciona con 6 baterías AA (incluidas), con una duración de las baterías de hasta 1 año, o 6 C (no incluidas), con una duración de aproximadamente 3 años.
  • La tecnología Touch2O® intuitiva detecta la diferencia cuando se toca el producto y cuando se lo golpea y, así, se reducen las posibilidades de activación
  • El adaptador de CA EP102157 opcional puede pedirse por separado
  • El acoplamiento MagnaTite® utiliza un potente imán integrado para colocar la varilla rociadora de la llave de manera precisa en su lugar y mantenerla allí para que permanezca acoplada cuando no está en uso, y no se cae con el tiempo
  • La tecnología SpotShield™ ayuda a mantener la llave o la ducha más limpias durante más tiempo, ya que resisten las manchas de agua y de dedos.
  • Los suaves orificios rociadores de goma Touch-Clean® le permiten limpiar fácilmente la acumulación de calcio y cal con solo deslizar el dedo
  • Gracias a la tecnología de sellado DIAMOND™ Seal, la instalación es más fácil y la llave funciona como si fuera nueva de por vida, ya que se reducen los puntos de fuga y la duración es dos veces superior en comparación con los productos estándar de la industria.
  • Todo lo que necesita en una conveniente caja, que incluye líneas de suministro PEX InnoFlex®
  • Instalación con 1 o 3 orificios de 8"
  • Cubierta opcional disponible para comprar por separado
  • Cumplimiento con la ADA
  • La salida de la tina deslizable y de arco elevado gira 360°
Technology and Special Features
Documentos y especificaciones
Información de instalación
Instalación con 1 o 3 orificios de 8"
Instalación con 1 o 3 orificios de 8"
Overall Height (in.) :
14 1/2
Voltaje:
0
Caudal:
1.8 gpm a 60 psi, 6.8 l/min. a 414 kPa
Tipo de válvula:
Disco cerámico

SOPORTE PARA LA INSTALACIÓN

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RESEÑAS
Rated 3 out of 5 by from The Love doesn't last We love the touch feature, we live by it, and find ourselves tapping sinks everywhere we go that is not our kitchen. But, our faucet is 4 years now, and we had to essentially argue to get a replacement solenoid by year 3, and after another year it has gone out again.
Date published: 2024-06-04
Rated 1 out of 5 by from What junk! The only reason this faucet got 1 star is because 0 stars wasn't available. I am so disappointed, angry, and frustrated with this faucet. I cook a lot and I was so excited to have this "touch on" feature. I have spent far more money on plumbers bills to fix this faucet (multiple times) than its purchase price. I had this installed about 5 years ago. First, about two years in, I had water leaking from the handle. To Delta's credit, they sent me a replacement part free of charge, but the bill for the plumber was on me. Shortly after that the light that senses water temperature failed. I bought a new solenoid (a nearly $200 part) and paid the plumber's bill to replace it. Unfortunately, that did not solve the light issue -- the sensing for cold water worked, but the red light never worked again. I decided to ignore the temperature sensing malfunction since the faucet worked without it. Now, another two years down the road, the solenoid has failed again -- the "touch on" feature, which was the only reason I bought this faucet, no longer works. I could've paid a whole lot less for a conventional faucet, but the "touch on" feature was important to me. Something else to note: with the touch feature not working, regular use of the handle every day, all day, loosens the screw in the handle which makes the handle loose and flop around. The handle screw needs to be tightened weekly. TLDR: Save money and aggravation and buy another faucet.
Date published: 2024-05-12
Rated 2 out of 5 by from Disappointing at every turn I took comfort in the Delta name and lifetime warranty 9 years ago when I purchased my very first fancy touch faucet. About 6 months ago, while cleaning, it started its decline and ultimately became inoperable. Delta sent 2 sets of parts but the more I tinkered with the worse it got. Finally I received a new unit which was supposed to be an upgrade. Definitely not. A contractor installed last night and the touch worked perfectly. Today we’ve had to touch it up to 4 times to turn the unit on. The sprayer is weird and does not give a normal spray. Who wants 2 side sprays? The splashless option is pretty useless. The faucet doesn’t pull out smoothly like my previous unit but maybe that will wear down over time. The “upgraded” version style isn’t as modern looking with its handle as my previous version. So I am disappointed but after having no working faucet for 7 days I was grateful to be able to cook and clean the kitchen again. I’d love to share my video but only a YouTube video link is permitted.
Date published: 2024-01-14
Rated 5 out of 5 by from Great products with outstanding customer service! We had a problem with our touch kitchen faucet and customer service walked me through the diagnostics to resolve. However this joint effort was not successful so Delta shipped me a new faucet assembly without charge to replace our 5 year old faucet and I received it in 2 days. I could not have asked for a better experience and I don’t get to say that often. Delta has a lifetime customer with me.
Date published: 2023-02-20
Rated 5 out of 5 by from Love the features. With a touch the water comes on and with a long hold the water either stays on (if was already on) or if just moving the faucet, the water will stay off. No surprise burst of water on the arm (like other manufacturers have). I also really like the light on the bottom of the faucet to in dictate if the water is cold, warm or hot.
Date published: 2023-02-18
Rated 5 out of 5 by from Nice Delta - 9178T-DST Excellent faucet - nice looking, serviceable + touch control. Saving water for sure.
Date published: 2023-02-15
Rated 5 out of 5 by from Nice Delta - 9178T-DST The faucet was easy to install, looks great and I really like the touch control feature. Nice faucet. 5 stars in my book.
Date published: 2023-02-08
Rated 5 out of 5 by from A wonderful upgrade to our kitchen This faucet was better than expected the style, function, and ease of use is all wonderful.
Date published: 2023-01-27
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Preguntas y respuestas

After installed Worked great for 3 days. Then turned on by itself. Shut off and would not work again. Unplugged adapter and would start after replugging back in but would not work once touched. Any suggestions what to do?

Asked by: MadcustomerPete
Hello MadcustomerPete, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Inconsistent operation with your Delta Faucet LELAND&reg; Single Handle Pull-Down Bar / Prep Faucet With Touch2O&reg; Technology MODEL#: 9678T-SP-DST can be fixed by making some isolation adjustments. I have included some helpful troubleshooting below. There are a couple of common adjustments that can be made to improve the faucet operation. Please make sure any wires are isolated from the solenoid box, the water supply lines, and anything else that might conduct electricity. If space is limited, we recommend a minimum of two inches of clearance, if possible. We also recommend placing the battery pack flat on the floor or as close to the ground at your feet as possible. The battery pack should have at least 2 inches of clearance from the walls or anything that can conduct electricity below the counter as the pack is also touch-sensitive. Thank you for being a loyal Delta customer. Please contact us back for any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

Is there a way to adjust the hot and cold, our faucet does not provide warm water, it is either cold our scorching hot.

Asked by: Molly
Hi Molly, Thanks for your question regarding 9678T-SP-DST! The orange/red switch on the top of the Delta Valve Cartridge RP50587 is a handle limit stop which is an optional safety feature that can be used to prevent the handle from moving too far to the hot side. When it is switched all the way to the left, the handle can turn to the hottest position. When it is kept to the right, this will limit the handle to turn only halfway to the hot side. Please feel free to contact us with any questions or for further assistance. Best Regards, Emma Digital Communications Specialist
Answered by: Customer Service
Date published: 2023-04-12

Faucet does not work by touch. the green light comes on but the water does not flow, we have to work manually. changed batteries and it started working but the light stays red

Asked by: bob27
Hello, Please accept our sincere apology for the inconvenience you are experiencing. We have reached out to you via email to further assist at this time. Best Regards, Tim Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-06-04

The water flow through my Leland touch faucet is becoming very slow. The water pressure to the spray head is very good when I remove the spray head. I cannot see any deposits in the head filters. Do I need a new head?

Asked by: Kevin
Hello Kevin, Thank you for contacting us! I apologize about the low flow you are experiencing but am happy to help you. The Delta 9678T-SP-DST has a flow rate of 1.8 GPM @ 60 PSI, If your not getting this flow rate then we would recommend soaking the wand in 50/50 white vinegar and water to break up the debris or build up. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

We have Leland kitchen faucet which has started dripping? What parts do we need?

Asked by: DanC
Hi DanC, Thanks so much for contacting Delta Faucet Company about, 9678T-SP-DST! I have included a link below to the part's diagram, showing the cartridge RP50587. https://media.deltafaucet.com/PartsDiagram/DPD-K-9178T-DST%20%20Rev%20E.pdf Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2023-02-23

9178T-SP-DST Exactly how do I unscrew (WHERE on the connection) the head to clean it out? &nbsp;I have tried using a wrench (?) but don't know where to use it exactly. &nbsp;Or where can I find specific disassembly and cleaning instructions WITH ILLUSTRATIONS?&nbsp;

Asked by: Linda
Hi Linda, Thank you for your question about the Delta Faucet model 9178T-SP-DST LELAND&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Spotshield Stainless. I am sorry this information was not readily available, and I am happy to help! The aerator can be unscrewed counterclockwise from the sprayer using the included aerator wrench. The sprayer can be removed from the hose by unscrewing counterclockwise. See the faucet manual for more information: https://media.deltafaucet.com/MandI/106559%20Rev%20D.pdf Please contact us directly if you have any questions or need additional assistance. We appreciate your business and look forward to continuing to serve you! Best Regards, Bryan Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

I have one of these faucets that have three different streams. The water pressure got very slow after using only one year. I have cleaned the aerator which has not helped at all. Is there another filter some place that could need cleaned or changed?

Asked by: gaj22
Hello gaj22, Thank you for your question on the Delta Faucet Emmeline&trade; Single Handle Pull Down Kitchen Faucet With Touch2O Technology, model 9182T-PR-DST! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Please remove your wand from your faucet and soak it in a 50/50 solution of white vinegar and water for about 1 hour, as this should help remove any possible excess calcium buildup. Please feel free to contact us directly, as we will need to gather more information to assist you better. Thank you for being a loyal Delta Faucet customer! Best Regards, Emma Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

I hate the spray head on the faucet. 3 modes of spray and they are all puny. &nbsp;I had a Leland faucet that I got in 2007 in prior house. &nbsp;The spray was just 2 modes - regular or spray, Do you make a spray head like that that I could replace this one with?

Asked by: Kay42
Hello Kay42, Thank you for your question about the Delta Faucet model 9178T-AR-DST LELAND&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies. I apologize for any difficulty finding this information. We are happy to help! A replacement spray head without ShieldSpray technology is available as part number RP51480AR. https://www.deltafaucet.com/parts/product/RP51480AR.html I recommend soaking your spray head in 50/50 white vinegar and water to dissolve mineral deposits or common water debris that may be reducing the flow through the spray head. Please reach out directly at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan
Answered by: Delta Faucet
Date published: 2024-03-28

I have Leland Model 9178T-DST in Venitian Bronze. I have 6 other faucets in my house. All have indicators &amp; function with hot water on left/cold on right. Is there an indicator button (RP50585) with hot left/cold right so I can match water line connection

Asked by: Cheryl
Hi Cheryl, Thank you for contacting Delta Faucet Company! Please accept our sincere apology for the inconvenience you are experiencing. Here is what we can do to resolve your issue for you. Our Delta Faucet Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Venetian Bronze MODEL#: 9178T-RB-DST handle button RP50585 is model specific with the handle, unfortunately we do not have any other blue/red buttons available. Thank you for being a loyal Delta Faucet customer. We appreciate your business and look forward to continuing to serve you. Please contact us back with any further questions. Best Regards, Nicole
Answered by: Customer Service
Date published: 2024-03-28

Can you turn off or otherwise disable the &ldquo;Auto-Off&rdquo; feature. Or is there a way to extend the time period longer than 4 minutes?

Asked by: KCD2500
Hello KCD2500, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet LELAND&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies MODEL#: 9178T-DST 4-minute timer can not be extended or shut off. This is a product benefit that will not allow for accidental activation and possible damage. Thank you for being a loyal Delta customer. Please contact us back for any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

Can u tell me the replacement part # for the aerator for the Leland kitchen faucet 9178T-SP-DST

Asked by: Loteno
Hello Loteno, Thank you for your question! I am happy to help you! Our Delta Faucet LELAND&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies MODEL#: 9178T-SP-DST takes the RP90248 aerator, I have included a link below to the parts diagram. https://media.deltafaucet.com/PartsDiagram/DPD-K-9178T-DST%20Rev%20D.pdf Thank you for being a loyal Delta customer. Please contact us back for any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

Where do the batteries go?

Asked by: Blondie77
Hello Blondie77! &nbsp;&nbsp; Thank you for your review! I do apologize for any issues you are experiencing and will be happy to assist. The batteries will go into the battery box that is included with your faucet. The battery box will be black with 2 legs on one side. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, if you need further assistance. Best Regards, Kyra
Answered by: Delta7
Date published: 2024-03-28

How do I order the electrical adapter for this faucet?

Asked by: Designer
Hello Designer, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Arctic Stainless MODEL#: 9178T-AR-DST power supply EP73954 can be ordered locally or online, please see the link below to the adapter. https://www.deltafaucet.com/parts/product/EP73954.html Thank you for being a loyal Delta Faucet customer. Please contact us back with any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

What is the difference between the&nbsp;9178T-RB-DST and the&nbsp;9178-RB-DST models?

Asked by: LisaL
Hello LisaL, Thank you for your question about the Delta Faucet model 9178T-RB-DST Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Venetian Bronze. I apologize for any difficulty finding this information. We are happy to help! The difference is the 9178-RB-DST model would not include Touch2O technology to start and stop the flow of water with a simple touch anywhere on the spout or handle. Please reach out at customerservice@deltafaucet.com or 1-800-345-DELTA if you have any questions or need additional assistance. Thank you for being a loyal Delta Faucet customer. Best regards, Bryan
Answered by: Delta Faucet
Date published: 2024-03-28

Leland (9178T-RB-DST) touch faucet. At first install (08/09/2021) the touch functionality worked as designed. I could touch anywhere on the faucet. As of 3 days ago, only touching the base of the faucet is working. I use battery pack and plug.

Asked by: RobbT

My faucet will not run water. The batteries are good, and the light indicator lights up when touched. Water won't run despite anything I do. The dishwasher runs, and so I know the line is working. Any suggestions?

Asked by: JLo2024
Hi JLo2024, Thanks so much for contacting Delta Faucet Company about 9178T-DST! Low flow is caused by a blockage or debris, we would recommend flushing the faucet and cleaning the debris screen. I have included a link to our Help Center below. https://support.deltafaucet.com/s/article/Why-does-my-faucet-have-low-water-pressure-1628028366405 Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-02-12

Why don't I have very little hot water pressure when I have good cold water pressure? Hot water source is open all the way. Been like this from the time it was installed.

Asked by: CDM1
Hi CDM1, thank you for contacting Delta Faucet Company! We apologize for the issue you are experiencing, we are happy to help! With blockage, we would recommend flushing your faucet. Please refer to the instructions below to flush your faucet. DST Flush from underneath - This type of flushing requires to be under the sink. *Please gather one 5 GAL bucket and some towels for excess water. 1. Please shut off both hot and cold water supplies. 2. Remove the cold water line and point the line into the bucket. 3. Turn the hot water on and allow the water to flow into the bucket for about a minute. 4. Turn the hot water back off and install the cold water line correctly. 5. Remove the hot water line and point the line into the bucket. 6. Turn the cold water on and allow the water to flow into the bucket for about a minute. 7. Turn the cold water back off and install the hot water line correctly. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Is it normal for the faucet to drip when not in use? It drips at least 1 gallon / hour.

Asked by: Vennael
Hi Vennael, thank you for contacting Delta Faucet Company! It is possible there is residual water dripping out of the wand assembly. Please soak the wand in a 50/50 solution of white vinegar and water for a couple of hours. This will loosen any debris or buildup blocking the way for water to come out properly. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

Bought our Delta Faucet Leland 9178T-SP-DST in Nov 2020 and installed it on 2/3/2021...love the Touch2 O Pull-down Faucet with the 3-function sprayer but lately when I press 1 of the 3 function spray mode I'll get a mix of all 3 functions sprays instead.

Asked by: 808mohi
Hi 808mohi, Thanks so much for contacting Delta Faucet Company about the 9178T-AR-DST! I have included a link below to the flushing, we would also recommend soaking the wand in a 50/50 solution of white vinegar and water. https://support.deltafaucet.com/s/article/What-do-I-do-if-my-single-handle-kitchen-faucet-drips-from-the-spout-outlet-DST-model Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

I've owned this faucet for three years, and it is now leaking a small bit. &nbsp;It seems to leak out of the base and down the supply lines, but only when running. &nbsp;Can you provide some steps to take to address this issue?

Asked by: GaryS
Hello GaryS, Thank you for reaching out to Delta Faucet Company! We apologize for the issues you are experiencing and we are happy to help! We have reached out to you directly to further assist you with this matter. We appreciate your inquiry. Please reach out directly if you have further questions! Best Regards, Kyra Digital Engagement Specialist
Answered by: Customer Service
Date published: 2024-01-31

My current faucet is 14.6 height without a plate, will this model fit

Asked by: Lenn
Hi Lenn, Thank you for your question regarding our Delta Faucet 9178T-DST. The overall Height for 9178T-DST is 15-3/8. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com
Answered by: Customer Service
Date published: 2024-01-31

I purchased a Delta Leland kitchen faucet at Home Depot, but there was no booklet included in the box. How do I register this product?

Asked by: Delta faucet
Hi Valued Customer, Thank you so much for contacting Delta Faucet Company! We apologize for the issue you are experiencing and we are more than happy to assist you. We will need more information to better assist you. Please send us an email at customerservice@deltafaucet.com. Best Regards, Skyler
Answered by: Customer Service
Date published: 2024-03-28

Does this faucet have a plastic head or metal?

Asked by: shibamom
Hello Shibamom, Thank you for your question! We apologize for the inconveniences you are experiencing and will be happy to help you. The Delta Faucet Leland Single Handle Pull-Down Kitchen Faucet With Touch2O And ShieldSpray Technologies In Venetian Bronze MODEL: 9178T-RB-DST spray assembly is made of metal and non-metallic parts. Non-metallic products are beneficial in that they do not rust or corrode and help prevent heat transfer. We also have a Lifetime Limited Warranty on all parts and finish. Thank you for being a loyal Delta Faucet customer. We look forward to continuing to serve you. Please feel free to contact us back for further assistance. Best Regards, Kelley
Answered by: Kelley
Date published: 2024-03-28

We have had the Leland faucet (9178T-SP-DST) for a few years now. We love it for the most part. Lately though the water flow has reduced significantly. When I take off the spray head, the water flows with normal pressure. Can you help?

Asked by: Jason80
Hi Jason80, Thanks so much for contacting Delta Faucet Company about 9178T-SP-DST! Debris can cause low flow, we would recommend soaking the wand in a 50/50 solution of white vinegar and water. Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-21

The Touch Faucet only works if I touch the handle or at the bottom base area where the handle is not the spout area. I use C batteries and they are only 1 month old. Model 9178T-SP-DST (purchased 3/19)

Asked by: Kris
Hi Kris, Thanks so much for contacting Delta Faucet Company about the 9178T-SP-DST! Most touch faucet issues are installation related, I have included a link below to our Help Center. The video will provide some troubleshooting steps, if the issue remains, contact us back directly. https://support.deltafaucet.com/s/article/How-to-Troubleshoot-a-Delta-Kitchen-Faucet-with-Touch2O-Technology-1628025862981 Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

The other day the cold water stopped working, almost like the valve does not open when we move the handle to cold. No recent maintenance on the plumbing system or other indicators of trouble. Faucet has been in operation for approximately 6 mo

Asked by: Bills79
Hello Bills79, Thank you for contacting us, I would be happy to help you. To flush the unit, we recommend the following: Start with the easy stuff: Remove your aerator, wand or hose to check the flow through the unit without that part installed. If the flow is good, the piece you&rsquo;ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside of a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Please contact us back if you have any questions or need further assistance. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

I have this model mounted on the single hole on a granite countertop. The faucet, at its base, moves back and forth a little. What is the correct way to tighten this?

Asked by: Gill
Hi Gill, Thank you for your question regarding our Delta Faucet 9178T-SP-DST. The mounting nut can be tightened with the wrench included. Please feel free to contact us directly for technical information at 800-345-3358. We are available Monday through Friday from 8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6 p.m. Eastern Standard Time. Thank you for being a loyal Delta Faucet customer. Best Regards, Themar Digital Communications Specialist (800) 345-3358 customerservice@deltafaucet.com
Answered by: Customer Service
Date published: 2024-01-31

When my faucet handle is in the on position but the water is off using the touch feature, water pools around the bottom of the faucet. If the handle is in the off position it doesn't leak. How can this be fixed?

Asked by: Doxie
Hi Doxie, Thanks so much for contacting Delta Faucet Company about the 9178T-SP-DST! I am sorry for the leak you are experiencing, at that location, we would recommend flushing the faucet and making sure the bonnet nut that holds the cartridge in the valve is tight. If the bonnet nut is tight, the cartridge would need replaced. Please contact us directly if you have any questions or need additional assistance. Best Regards, Nicole Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28

does this leland swivel 360 degrees? or swivel at all?

Asked by: shibamom
Hello shibamom, Thank you for contacting Delta Faucet Company! I am sorry this information was not readily available, and I am happy to help you! Our Delta Faucet LELAND&reg; Leland&reg; Single Handle Pull-Down Kitchen Faucet With Touch2O&reg; And ShieldSpray&reg; Technologies In Venetian Bronze MODEL#: 9178T-RB-DST rotates 360 degrees, I have included a link to the technical specification sheet. https://media.deltafaucet.com/SpecSheet/DSP-K-9178T-DST_C.pdf Thank you for being a loyal Delta Faucet customer. Please contact us back with any further questions. Best Regards, Nicole
Answered by: Delta7
Date published: 2024-03-28

We have had our Leland faucet for 3 years. It recently started responding intermittently to touch. We changed the batteries but that did not help. What should we do?

Asked by: Jackie
Hi Jackie, thank you for your interest in the 9178T-AR-DST! We are happy to assist you! We have reached out to you directly via email in regard to this matter. Please contact us directly if you have any questions or need additional assistance. Best Regards, Digital Communications Specialist
Answered by: Customer Service
Date published: 2024-03-28
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