Rated 1 out of
5
by
disappointed in delta from
Disappointed with Delta
I registered this product when it was first purchased in 2018. The product no longer works and as I try to find out warranty information, Delta deleted my original registration. Now I have to re-register my product again to even get help. This is both an inconvenience and perhaps a policy change if they no longer provide warranty on my product. Frustrating!!!
Date published: 2024-05-28
Rated 3 out of
5
by
Mimi from
Not the best finish for hard water
It was very easy to install and so far works very well. I just wouldn’t recommend it to anyone who has hard water as it shows every single water spot.
Date published: 2024-04-22
Rated 2 out of
5
by
Elaine designer from
Touch activation very touchy
I have remodeled a lot of homes, and lived in them after. I would not buy the touch version again. It doesn't work well and can shut the water off for a while when it gets confused. We have a lot of problems just turning the faucet on. We have to turn it on with the handle and then touch it again. I have had two other touch activated or touchless faucets and they worked well . This one is a pain. The one good thing is that the handle can be rotated to the front, so you really don't need the touch activated version to keep water from dripping near the handle all the time. I would buy the standard version over the touch activated version. My other problem is the spray head seems to ricochet water all over the place. I haven't had this problem with other faucets. Even when I turn the pressure down under the sink this faucet seems to ricochet water everywhere and the counters always get wet. I wouldn't buy this faucet again.
Date published: 2024-04-01
Rated 5 out of
5
by
Will from
Great faucet
Easy to install, works well without any issues. I do wish I could turn the auto off feature off. It does get a little annoying but it’s a very minor complaint.
Date published: 2024-03-31
Rated 1 out of
5
by
Urv S from
Unreliable - worst purchase ever
We bought this in July 23 and installed/started using in Jan 24. We always struggled with getting the touch feature to work, but its gotten worse to the point that 2.5months in I get water in my kitchen maybe 1 time out of 7-8 times I try in a day!
We just go through a big ennovation and remodel and the last thing Iw anted was to have to deal with product issues when you invest in a supposedly high quality product. never buying Delta again. Will now see if my husband can figure out how to disable the electronic part and make it manual and will be sure to tell all our friends who are remodelling to stay away from Delta
Date published: 2024-03-27
Rated 5 out of
5
by
Angie from
Love it!
I love this faucet. I also have the regular size in my kitchen. I would totally Recommend both. I have had no issues whatsoever. The only small problem is when guest come over it’s fun watching them try to figure it out.
Date published: 2024-03-18
Rated 5 out of
5
by
M and T LLC from
TAP! TAP!
Just a tap and water runs! Light indicator changes colors descretly as water temperature changes. Faucet swivels and has spray button on the pull down. Finish is stainless look and cleans easily. Product needs ac adapter underneath sink although runs on batteries.
Date published: 2024-02-13
Rated 5 out of
5
by
Alicia O from
Fancy
So far I love it! No complaints and Easy to use. We did not install this ourselves. We hired a company to do our renovation work, but we ordered, and provided this for their plumber to install.
Date published: 2024-01-20
Rated 1 out of
5
by
Disappointing experience from
Why is your customer service to bad?
Subject: Disappointing Experience with [Kitchen Faucet Brand]
I recently purchased a this faucet and I must say it has been an incredibly frustrating experience. The faucet itself has – rusted, unreliable, and prone to leaks.
But the real nightmare began when I attempted to seek assistance from their customer service. It's as if they've adopted a strategy of actively avoiding customer inquiries. The response time was abysmal, and when I finally did get in touch, the representative seemed disinterested and unhelpful.
I regret investing my hard-earned money in a product that not only fails in functionality but also in providing basic customer support. Save yourself the trouble and look elsewhere for a reliable kitchen faucet.
Date published: 2024-01-19
Rated 1 out of
5
by
Disappointing experience from
Terrible customer service for this crappy product
Within 6 months the inside rusted causing the outside to rust as well. When called customer service they insinuated that I wasn’t keeping it clean. My old cheap faucet lasted longer than this. They refuse to uphold warranty for cheap material and a cheap product. It leaks, has rust and just appalling customer service what a shame.
Date published: 2024-01-19
Rated 1 out of
5
by
harrison from
DEFINITELY NOT WORTH THE MONEY
We purchased this faucet to complement updates to our kitchen. That was a mistake! Within 6 months of installation, the faucet no longer worked - no water sometimes and when there is water, the LED lights that indicate water temperature either don't work or don't indicate the correct temperature. Delta sent a replacement part because it's under warranty, but, of course, that leaves us with a second installation cost in less than a year. Time to look for another option before we spend more on a single faucet than on the entire kitchen update!
Date published: 2023-12-29
Rated 5 out of
5
by
iandedesign dot com from
Great updated look & functionality
Great updated look and love the touch on/off functionality. Actually reduces water waste too!
Date published: 2023-12-14
Rated 5 out of
5
by
Beth Currey from
Touch free faucet for the win
I honestly never really thought much about kitchen faucets, but I have to say I absolutely love this one! The hands-free touch aspect of the faucet is absolutely the best. Highly recommend.
Date published: 2023-12-05
Rated 1 out of
5
by
Mike from
Love the look, hate the quality
Just like recent reviewers, mine has lasted 2 years and 3 months. The magnet that holds it has rusted and fell to pieces and now the touch has stopped working. I have changed batteries and gone through the trouble shooting, it just decides when it wants to work and when it doesn't. Disappointed in the reliability especially for this price point. I would avoid this product.
Date published: 2023-11-30
Rated 5 out of
5
by
Joel from
Kitchen Touch Faucet
Love this faucet very sleek and works great!!
Date published: 2023-11-17
Rated 2 out of
5
by
KathM from
Gorgeous and very quickly dysfunctional
Love the look of this! Installation was fairly straightforward and it functioned fine for the first little while. But within 3 months, the pull-down sprayer head would not retract properly into the main faucet - the inner ?tube? magnet? something was protruding from the main faucet approx 1/4 inch blocking the head from fitting in properly. No amount of pushing or anything would get it to budge, and it just gets grimy and unattractive. Then a few months later, the inside of the sprayer head has corroded entirely. Whole thing lasted exactly 2 years 3 months but these last few months have been terrible. Really disappointing as I love the look of it.
Date published: 2023-11-11
Rated 5 out of
5
by
MG from
Great faucet
This is are 3rd Delta touch faucet and we really love it.
Date published: 2023-09-27
Rated 1 out of
5
by
Aaron from
Doesn’t stand test of time
Had for three years and the magnet rotted out and failed. Doesn’t hold faucet back in any more.
Date published: 2023-09-08
Rated 1 out of
5
by
ghis from
NICE BUT LEAKING
I was so excited to have this faucet installed in my own kitchen (I am a kitchen designer and contractor) but unfortunately it's leaking. I have a video I would love to share but this site allows only YOUTUBE....
Date published: 2023-09-05
Rated 1 out of
5
by
PMY from
Terrible Faucet
We have had this faucet for 7 months and I'm replacing it ASAP. We have had to replace the 6 batteries three times. It turns off whenever it feels like. Then it can be very picky about when it wants to turn back on. I just want a faucet that WORKS CORRECTLY.
Date published: 2023-09-05
Rated 5 out of
5
by
JR from
Love it
We got 2 of the Touch faucets ~6 months ago, one for the 32" main sink and another for the 17" prep sink. For the prep sink we maybe could have gone with the smaller model, but the full size one works fine and doesn't look out of place. On a sink smaller than 17", you'd probably want the smaller one.
They were easy to install, look great, easy to clean, no complaints so far.
The touch feature takes some getting used to. It's funny to realize how often I inadvertently brush against things without realizing it. This faucet lets me know immediately by turning on the water, which can be startling at first. We quickly got used to it and love it. Now when I use other sinks, grabbing the handle to turn on the water seems primitive and bothersome.
The hot/cold indicator in the base is a neat feature, but it is somewhat slow to register. It only turns red after the water coming out of the faucet has already been hot for several seconds.
Date published: 2023-09-03
Rated 5 out of
5
by
Steven P from
Absolutely the best
Owned this 5 years. We love it. It is great with Alexa for precise measurements. Love the presets to do things like "Delta, fill coffee pot." It's awkward to go to friends house and actually touch the faucet. This is my first review ever of any product.
Date published: 2023-08-29
Rated 5 out of
5
by
Dan L from
Great faucet
I am very pleased with the quality and operation of this faucet. No complaints or issues, our family loves it. Works great.
Date published: 2023-08-18
Rated 5 out of
5
by
LHawken from
Beautiful!
Beautiful, well designed updated faucet for my transitional kitchen. Love the touch, spray is excellent. Also purchased the smaller bar faucet for the prep sink which is also perfect.
Date published: 2023-08-07
Rated 4 out of
5
by
patstnt from
I love this faucet
I have now owned this faucet about 3 years. I bought the AC Adapter to alleviate the need for changing batteries. It's beautiful! My only issue, which would not stop me from buying again, is that there is quite a long delay in the faucet going from hot/warm to cold water. Otherwise, I'm happy with this purchase.
Date published: 2023-08-03
Rated 1 out of
5
by
ejj72 from
Like the faucet, but battery usage is unacceptable
Installed about a 3 weeks ago. The included batteries lasted about 4 days. I figured it was old no-name batteries that were included. Went out and bought some 6 C-cell batteries, expecting that they might last a year, even though the manual says “up to three years.” Guess what? “Up to three weeks” is more like it. That they sell this without an adapter is criminal, particularly when you consider the cost of the product. Save your money!
Date published: 2023-06-05
Rated 2 out of
5
by
WestTexasHomeowner from
Rusted pull down
After only having this for 2 years the pull down has rusted out from the inside!!
Date published: 2023-04-24
Rated 5 out of
5
by
Gmur7 from
Perfect faucet
I was limited on this height of the faucet, but this was perfect. I use the touch feature a lot.
Date published: 2023-04-09
Rated 5 out of
5
by
Gmur7 from
Perfect size
I had a faucet that was full size for the prep sink. This perfect size.
Date published: 2023-04-09
Rated 1 out of
5
by
JenF from
Breaks consistently
First off, I love the design and the functionality when the faucet works. Also Delta has replaced a piece free of charge for us, which we appreciated. Attached is how our spout looked last year. This year, the sink started dripping and the hot water will not run (if turned to hot) to try and repair, we will have to spend another $200 in hopes replacement parts will work. Just very disappointed that after spending so much on what we thought would be a good investment, turns into an aggravating, money sucker. Now considering purchasing a copycat, lesser-known brand at less cost than replacement piece.
Date published: 2023-02-12